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Showing results for tags 'support'.
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Howdy, Just wondering... How long does it take for support to answer your ticket? Not sure if it's because the workloads are increased due to /report working again, but I have been waiting for a reply to a ticket for a week. Hyper -
I just got back into apb recently, when I logged in I couldn't use the mail, marketplace, or trading system. I cant even send mail to my own characters. I have no trade lock timer when I join social. I submitted a ticket to support 7 days ago and no one has responded yet. I really enjoy making symbols and selling them so basically half the game is unavailable for me and no one is getting back to me.
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The title really kinda sums it up. I'd really appreciate some links to the ARMAS marketplace and the support pages from the forums to make them a little more functional. As it stands with the new forums I have to specifically google "APB Reloaded armas marketplace" or "APB Reloaded support" which is a bit annoying.
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I cannot log in to my account after typing my password. I use the two-factor authentication for APB Reloaded on my account. I get the same issue when login to the GamerFirst website. When i type in the code from google authentication it gives me the error of an invalid code. I have tried it more than multiple times and i still have the same result. Before, it gave me invalid code; i typed it again and it worked. Usually the 2nd time works when i put in the code. Thankfully i had my forum account still logged in. When i am trying to login into the GamerFirst website: If it is possible removal of the authenticator would be fine. P l s halp LovelyJasmine
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I lost my access to my steam account. Is there anyway to unlink steam account from apb reloaded. I tried creating ticket on support but I am not able to click submit ticket button after filling all the options as shown on screenshot. -
How did LittleOrbit answer all support tickets: https://www.youtube.com/watch?v=W6BJON-77rQ I guess this board missed some occasional shitpost. Please don't ban me for that. P.S. You will only get it if you retried with support. And no... I don't really blame them. -
Has anyone else experienced really slow response from support? I have been waiting a week for a single response now. Just wondered what experienced you guys had since I'm starting to get unpatented. G1 usually answered after a day. but I'm giving these new guys a chance since they have had a lot of work to do
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I know, know, so many tickets so many things to do. But guys you talk about "" fair support '' and do s*it like this: I want say this: This is not the answear This not resolv any problem Now after 20 days of waiting I KNOW this... And this changes my view of the world This is Social Forum not Support so lets talk aboit it. Do I require too much ? or support shouldn't solve problems in detail. or in my opinion it is time when they can't waste time. for me and others like me ? Someone get this kind of reply or I am first ? -
I forgot my original account’s password and the password of the email linked to it, and there’s no way to retrieve the email. What do I do?
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Its been 2days since I opened my support ticket about my account being compromised. NO REPLIES FROM GAMERFIRST. Please improve your customer support and fix my issue ASAP. Customer Support was so better when there was no Little Orbit. -
Okay, so can someone in charge tell me why on the launcher LO doesn't have up to date information. Just like this extended time of servers being down. Some people don't know to come to forums for information. Latest news and updates it 'says'. Last listing was from August Would make more sense if you had it listed in launcher messages. You probably have a large % of players that think the game is shutdown even. I and everyone else in APB appreciates your efforts, but lets take it a step further and do as I am suggesting. It only makes sense. I have had to tell at least a dozen people it isn't shutdown, that you guys are doing some kind of updates. Lixil I expect you will be where I will get an answer for this or excuse/reason. Have a great day APBers. Much love to all and Happy Thanksgiving
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I changed my email ID which i linked to gamersfirst and now forgot my email ID which i linked to gamersfirst i still retain the original one prior to this one and have all the purchase bills and transactions email ID, I wanted to contact support regarding this issue, but for some reason, submit ticket option isn't working
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For curiosities sake, With moving things to unreal 3.5 then to 4. Do you think they would add NVidia Ansel Support? Would you guys like to see some sort of high fidelity screenshot capture tool implemented in game? I for one think getting a really artsy screenshot can be difficult without post processing. Now PP is okay to a degree (ha ha) but I'd like something that actually works, and works well without alteration. I've used Ansel before and I find it's a pretty powerful screenshot tool for the games that have some pretty hardcore graphics. I know APB isn't good on the graphics right now but with the new engine update maybe we'll see some better AA with symbols and designing and better lighting, bloom, dynamic lights. So who knows, I suppose the best questions to ask are, are the graphics in the newer engine going to be significantly better and even worth adding a fancy screenshot tool? Or will the game only preform better? And if they'd even have the money to pay for third party supportive programs like that. I don't know if Ansel support is something that's paid for by the developers or if it's a free kit with game development. I dunno the ins and the outs of how one would acquire such a program for their game but oh well, Curious as always to hear what you guys think. Edit: For those who don't know what NVidia Ansel is, it's a high quality screen cap tool that a lot of games today are implementing. Basically allows you to take a screen shot from any position, in full 3D and HDR. So basically it's just a beastly screenshot tool that would be infinitely helpful IMO.
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How can support be this slow in a game with a playerbase that small? It literally takes weeks for them to answer. I've seen games with giant playerbase were the support answer in 1-2 days as max. Not trying to hate, just a little annoyed about this thing, since I have a problem with Armas marketplace.
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hi there LO . as i saw the whole skins of the world countries its time to add another country skin that need to be add ! i would like you guys to add israel flag skin into apb so people from israel would have the choice to buy that and add it to there guns ty
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Support is not responding for almost 3 weeks about Armas store
RoyalRashka posted a topic in Archive
Bought the wrong weapon because of carelessness, support can change this weapon to another? -
Please fix this. I've paid a lot of money for these rims. The fact these wheels (and rims!!) clipping thru the ground bothers me (and other woke folks) a lot!
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Hi. I have a huge problem. My mobile broke and now i cant access to my G1 Account and tho game no more because it wants me to use 2 Factor Authentication. I had google authenticator on my phone. That means i cant open ticket and i cant contact support Please Help me
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I recently decided to come back and try the game after I recently heard it was purchased by a new company and they were starting to update it again. So I went through the processes to get logged back in. Along the way I found out that I do not remember my account name in order to manually log in. . . So I created a support ticket asking for assistance with the issue, that was 8 days ago, and not a single response. I am just curious to see if others have had such issues with customer support or I am the only one. Currently I am a little dissatisfied with the time wasted in waiting. Meanwhile I await a response, hopefully one will come.
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Had a neat idea while chatting about the origins of my username in district chat a few days ago. I enjoy playing support in a lot of various video games and something that feels like it is missing from this game is the ability to heal teammates. I realize that we have medsprays that do heal players that are around you when you use them but what if we had an orange character mod that dropped down a medkit which would decrease recovery time in a radius around you that lasted for a few seconds? Maybe they could be used like the ammobox with the player being stuck in an animation while the teammates around them received the buff or perhaps it could drop down like the consumable ammo crate with a bar that drains till it's out of bandages. I just think it would be cool to have more character mods and on top of this it would make for interesting strategies when pushing or defending objectives. Just a small recovery buff for a couple of seconds, standard orange mod cool down but something with a bit of a bigger radius/lifetime over the standard medsprays. I'm sure this has probably been suggested before so what do you guys think would be the best way to implement a supportive heal mod? Let's brainstorm!
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Small ideas for LO. 1. If you block someone their avatar is set to the loading default avatar. Or blocking anything made from the symbol editor. 2. Account blocking to block all there alts with one block. 3. If the user is perm banned or deletes their account they are removed from the block list so they don't take up space. 4. Client-side ignore list. This will allow players to have a small file on their own pc so it doesn't take up room on your servers. I don't want to remove one troll to add another If I block you I have a good reason to do so. An added note. I would love a streamer mode where you can block all avatars by default unless they're your friend. Or blocking anything made from the symbol editor for non-friends. Extra note from Saxtus on Discord. If you block someone their car is also set to a default type of that car.
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Hey Gamers, My name is Selali and Im your Customer Support Manager for all of Gamersfirst. First of all, I wanted to say thank you to all of you for being patient as we changed the tools that we are using so that we can better help you out. The new tools are now ready to be used at https://support.gamersfirst.com . Since we have moved away from the old system, there are some tickets that were opened that we were not able to get to. If your ticket was one of those, please head over to the new support site and put in that ticket there. As this is a new place to put your tickets, there are going to be a large number of new tickets in the next few days. My team and I will be working to get to all of them as soon as we can. Thank you all for your continued patience as we help each and every one of you. Selali
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What kind of ignore on the part of the Support of this game. I can’t understand. 13 days have passed since the first ticket was submitted. And ignore that fuzzy bunny is wrong. I'm tired of waiting for why I wait for 13 days, my friend wrote about the ban in support and they answered him on the same day. Maybe all the Chinese people cut out support because of bad work and in Little Obit there is no one to work in support because you don’t have enough money to pay them for work ??? What to call it? Seriously, I paid the money I earned. And after that you thank us that we go with you to the end. Yes, I can’t get your gratitude to hell because support and anti-cheat work. When Mat is ignored and forum moderation apologizes. I will say so. If support continues to be ignored, I will not be lazy and every day 3 hours of my life I will spam in support until they answer or give a ban. I have said everything.
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