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Posted

Hey everyone,

 

Covid continues to be a concern, but we are all in this together. We remain committed to our community and doing what we can to make these challenging times a little more doable. For everyone, we are continuing free premium through the end of September. For those of you who might be heading back to school, please be sure to take all necessary precautions. Stay safe, practice social distancing, and use a mask in crowded areas or if you need to venture out doors.

 

We continue to get support tickets regarding this free grant. Before you submit a ticket, please read the following:

 

  • For those of you who didn't have premium already - yay! You should be all set.
  • For those of you who had premium before, there is currently a display issue where it looks like your premium is counting down. Please don't worry! We are aware of the issue, and there is no need for you to submit a support ticket. Your premium will be automatically extended for the length of the free premium period. You are not losing any time or missing out. 
  • If you have a reoccurring subscription and find yourself needing to tighten your belts as we remain on lock down, we understand. You will need to end your subscription manually. As above, you will get the automatic premium extension equal to the duration of this event and you will not lose any of your paid time.

 

We hope this answers any questions you might have.

 

Bee safe!

 

🐝 Sakebee

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Posted

The pandemic (Covid-19) is not only being a concern, but many states are preparing to lockdown again, because peopes are BIP so yeah.

 

Less money for LO, less shopping from players.. eh.. i don't know how this game can stay alive.

 

Stay Safe, follow the rules, stay inside and protect yourself and your family.

Posted
11 hours ago, Sakebee said:

For those of you who had premium before, there is currently a display issue where it looks like your premium is counting down. Please don't worry! We are aware of the issue, and there is no need for you to submit a support ticket. Your premium will be automatically extended for the length of the free premium period. You are not losing any time or missing out

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Thanks and thanks for your kindness LO.

stay safe guys

Posted

At this rate premium might as well be a pernament feature 🙂 I personally think the game will be better at this state. Don't know how about your income LO..

Posted
1 hour ago, Ellix said:

At this rate premium might as well be a pernament feature 🙂 I personally think the game will be better at this state. Don't know how about your income LO..

Delete premium and make premium features as normal ones.

Posted
3 hours ago, TheMessiah said:

the alien invasion is coming indeed beware..

We might stop joking or aliens will become reality one day, just like C19.

Premium free but game at 29,99 $/€, would buy it instantly.

Posted

This may sound silly, but I'm genuinely touched by you guys' kindness in giving out so much free premium. I suspect preem subs are one of the primary revenue streams this game has, and I'm impressed by the basic human kindness on display. Thanks, guys!

Posted

Much Appreciated. Although I am Maxed, prem is a Must Have for those not Maxed, especially for WF Grinders. 

 Allot of people are out of Work, or on minimal staff schedules and simply can't afford to spend.

I imagine this will go on till the US Election is over. No I don't think the virus is a hoax, but the politicians both sides, are gonna ride on its coattails and prolong the lock downs as long as they can.

 

 Politically I hate my Governor, but I would hate to be in his shoes and hold the responsibility of causing deaths by opening up. Calif Restaurants, Churches, Beauty shops ect still closed. Its average 105 F or higher n She has to work outside in the heat with mask and face shield. Its killing her. 

 My Power bill was 450.00 and that was for june/july, it was cooler then.

We been covering my sons auto payment so 3 car notes, He just got back to work part time.

Not tryin to cry here, just a small example of why premium being free is MOST APPRECIATED.

Posted (edited)
4 hours ago, Mitne said:

Next free regen of premium... are you guys surely alright?

Just asking out of worry...

After they removed joker boxes, this free premium is kind my main reason I m still playing lol

edit: joker boxes gave random chance to achieve million days of premium

Edited by wHisHi
Posted
On 8/24/2020 at 11:54 PM, AlishaHutt said:

The pandemic (Covid-19) is not only being a concern, but many states are preparing to lockdown again, because peopes are BIP so yeah.

 

Less money for LO, less shopping from players.. eh.. i don't know how this game can stay alive.

 

Stay Safe, follow the rules, stay inside and protect yourself and your family.

Strange virus. Could infect so much that we need a lockdown before it even appears. 

Posted
10 minutes ago, wHisHi said:

Hey @Sakebee , I did not recieve premium, should I submit ticket or wait a bit?

Please wait a bit before submitting a ticket. I will bring this to the team. If this is a more widespread issue, we will want to resolve this systemically rather than ticket by ticket.

 

Also, could you please clarify the issue for me? It is currently still August according to my calendar (8/31).

Posted (edited)
31 minutes ago, Sakebee said:

Please wait a bit before submitting a ticket. I will bring this to the team. If this is a more widespread issue, we will want to resolve this systemically rather than ticket by ticket.

 

Also, could you please clarify the issue for me? It is currently still August according to my calendar (8/31).

Yes, August 8/31. Thank you!

Edit: I logged in and it shows account type free to play. Maybe premium re-news at September 1st?

Edited by wHisHi
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