deniz7 Posted July 10, 2018 Posted July 10, 2018 My passwords have expired and i need to reset them. I don't have access to the registered email because i cant remember the password so i cant reset my password. I have sent in a ticket like a week ago but still no response...
TackoGirl Posted July 10, 2018 Posted July 10, 2018 (edited) Be patient Edited July 10, 2018 by TackoGirl
PoshDoll Posted July 10, 2018 Posted July 10, 2018 why don't you wait like the rest of them? it only takes 2 months at this point "xd" 1
NotZombieBiscuit Posted July 10, 2018 Posted July 10, 2018 They should reset your ticket to the back of the queue. 10
Keshi Posted July 10, 2018 Posted July 10, 2018 i mean why not check everyone else that's been waiting for almost a month now for their first ticket reply?
Acornie Posted July 10, 2018 Posted July 10, 2018 Mine is about something else but account related, I'm #4884 and sent it almost a month ago, take a number and sit patiently like the rest of us @.@
Deadliest Posted July 11, 2018 Posted July 11, 2018 2 hours ago, Uqe said: im in the #3000s and still waiting over a month #2640 :P
Lixil Posted July 11, 2018 Posted July 11, 2018 My GMs are volunteers and they can't check tickets. Also please be patient when it comes to the support. 1
Nanometic Posted July 11, 2018 Posted July 11, 2018 I had a friend who sent a ticket for the same thing about a week ago and got a response within a week, you guys must be doing something wrong .
vsb Posted July 11, 2018 Posted July 11, 2018 8 minutes ago, Nanometic said: I had a friend who sent a ticket for the same thing about a week ago and got a response within a week, you guys must be doing something wrong . i even pre-sent ownership information (creation date, transaction IDs, etc) so support wouldnt have to waste time with that lol
LooneyTooonz Posted July 11, 2018 Posted July 11, 2018 (edited) I've had an open ticket for going on about 8 months now. Logged on one day to find I was missing 10 spots in my garage. Still hasn't been adressed. I had to delete a bunch of my cars, just to have room to get cars put up on market. Edited July 11, 2018 by LooneyTooonz
deniz7 Posted July 20, 2018 Author Posted July 20, 2018 No response yet WTFHow can i check my ticket status?
Defibrillator Posted July 20, 2018 Posted July 20, 2018 Everyday "I sent a mail to support X days back, no reply" thread.
magik Posted July 20, 2018 Posted July 20, 2018 25 minutes ago, Defibrillator said: Everyday "I sent a mail to support X days back, no reply" thread. When will people learn from reading the forum that these don't work? Just shuddap, take yer number, and sit in the queue. (qway-way) Just because you complain, staff isn't going to go any faster to get your ticket responded to. They've already floored the throttle. Just wait, and stop making these threads
scaredofsnakes Posted July 21, 2018 Posted July 21, 2018 I hope whenever a thread is made about checking their ticket, they get moved to the bottom of the list
magik Posted July 21, 2018 Posted July 21, 2018 1 hour ago, scaredofsnakes said: I hope whenever a thread is made about checking their ticket, they get moved to the bottom of the list Amen Or just flag the thread by the system to auto-reply "Forums are not for this x-event please contact support or wait for your ticket to be responded to."
Too_many_snowflakes Posted July 21, 2018 Posted July 21, 2018 Go be a FNG somewhere else.... The support system is overloaded, and will be for sometime. I had the same issue and it took them over a month to solve it.
Randodom Posted July 22, 2018 Posted July 22, 2018 On 7/10/2018 at 7:04 PM, deniz7 said: My passwords have expired and i need to reset them. I don't have access to the registered email because i cant remember the password so i cant reset my password. I have sent in a ticket like a week ago but still no response... And now a more serious answer, have you tries to get access to the email? Since apparently you know the email address just not the password for the email... Shouldn't this be possible?
CookiePuss Posted July 22, 2018 Posted July 22, 2018 54 minutes ago, Randodom said: And now a more serious answer, have you tries to get access to the email? Since apparently you know the email address just not the password for the email... Shouldn't this be possible? Not if you bought the account! *giggles*
Randodom Posted July 22, 2018 Posted July 22, 2018 7 hours ago, CookiePuss said: Not if you bought the account! *giggles* Oh yeah that's a possibility too
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