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Lixil

Community Manager
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Everything posted by Lixil

  1. Hello everyone, We will be performing forum maintenance in about 30 minutes from now (11AM PT). The expected downtime during the maintenance is about 2 hours. We thank you for your patience during this period.
  2. Hello, You would need to create support ticket and also DM me (with support ticket number). The ticket must be made with e-mail you are using on the forums.
  3. Hello everyone, We are doing a hotfix patch on 12/24, 8AM UTC with 2 hours downtime. Patch notes: CHANGES/FIXES - Fixed a bug that caused achievements and roles to not track properly - Fixed a bug that allowed for the Elf VIP event to incorrectly spawn - Decreased the Nutcracker event timer to 10 mins - Updated Snowman marker to be seen at a greater distance - Updated both the Sugar Plum Fairy weapon skin and the snow effect to reduce the number of particles on screen
  4. Hello everyone, we are aware of the issues regarding the holiday event. Our team is currently looking into it. Thank you, Lixil
  5. First post has been updated. These are the patch notes for build 1.20.0 (1192) Get ready for #SnowParo, at least a small part of San Paro. “Holiday Cheer” is a new drug that has been surfacing around Beacon and causing everyone in the area to see snow falling. Fight to become the Nutcracker Prince or survive being dosed. For a breakdown of all the rewards available during Christmas head to this forum post: Come play in Beacon for the new “Holiday Cheer” event, complete with its own “Snowman”. Returning this year is the Snowball Fight minigame as well. There are plenty of new rewards that you will be hunting. There will also be some fresh new ARMAS items for sale. CHANGES/FIXES Fixed the OCA “Whisper” from turning invisible when equipped with the Demoness Weapon Skin Fixed an issue related to destroying the vandalism target of an opposed team. The mission will now, correctly, progress to the next stage.
  6. Hello everyone, On Monday 23rd, we have maintenance that will start 9 AM UTC for all platforms. The estimated downtime is 4 hours. Patch notes will be added later. Thanks, Lixil Update:
  7. Hello, Spoilers will always be on social media. Bigger information will always be on the forums with a link forwarding to the blog. I hope this helps you find the information in the future! Thanks, Lixil
  8. Small update: All the winners have received their G1C and premium. As soon the rest of the rewards is out, it will be delivered to the winners account.
  9. Hello, this issue should be fixed. If you are still seeing broken post please message me. Thank you, Lixil
  10. GMs did not punish you - Customer Support did. GMs are there to help in the game but also to make sure you are following rules. I am locking this thread as you need to continue talking to our Customer support team - they are only ones who can help you out with your case. Thank you, Lixil
  11. iProkaza, customer support has contacted you regarding your ban. Please check your e-mail.
  12. Hello, If you were banned you would have gotten customer support ticket open. Please have the conversation with them instead (check your email). Forums can't really help you with your situation. Thank you, Lixil
  13. Hello, I would have sent you this in private, but as you put it publicly, sadly, I have to address it publicly as well for the sake of my SGM. I have done an investigation of "he told me that a open beta public test for the engine upgrade is coming soon" as I don't want my SGMs to spread any misinformation. After reading the chat logs, I have not found what you were claiming he/she said. I'm not accusing you of lying, that is not my intention here - you could have just read it too fast. As he/she said we do have a plan for public testing. As soon as we have more information as to when it will happen this will be posted on our forums and social media. Thank you, Lixil
  14. I apologize, I had the wrong date on the announcement. It's fixed now.
  15. The sale ends 18th 11:59 PM PT. You should send ticket to our support. https://support.gamersfirst.com/hc/en-us The sale should stack correctly on premium now.
  16. Hello everyone, This upcoming Friday 12/6 9AM UTC servers will be going down for database maintenance. The downtime will be up to 2 hours. Thank you for your patience.
  17. It should, but we ran into an issue. Team is checking it out.
  18. It should stack, sale + your premium. We are checking why it's not stacking sale with premium.
  19. Hello everyone, Sadly, due to some last minute issues we have discovered on the Blood Moon clothing items, we are postponing the launch of this bundle until next week. Thank you, Lixil
  20. Hello everyone, December is a holiday month and we’ve prepared a treat for your celebrations! Right now we are having 20% off sale of specially selected ARMAS items (up to 50% off with premium), and you’ll be able to clearly see which items are on sale in the ARMAS store. We are also returning Old Glory on the ARMAS market until January 8th! Make sure to grab yourself this weapon before it is gone! The "Old Glory" gun can be found under the Weapons > Assault Rifles section of ARMAS. EDIT: This sale will last for 2 weeks on all platforms. More precisely: Until the 18th of December at 11:59PT PC, Xbox One and PS4 will be able to enjoy this discount. The discount stacking issue reported before has been resolved. Any players that would like to get a return of the G1C lost due to this missing discount are advised to make a ticket with our support team.
  21. Hello everyone, we are extending the Ugly sweater contest for 3 more days. You can submit your designs until Wedensday 4th, 6PM PT. Thank you, Lixil
  22. Lixil

    Error 30006

    Hello, could you guys please try and see if this issue is still happening. If it is can you please send me a DM? Thanks, Lixil
  23. Hello everyone, Our team is checking issues regarding Citadel server.
  24. Hello everyone, XBOX NA and EU servers are now live. ARMAS marketplace is still currently down, our team is looking into it. PS4 servers will be up soon as well. Thank you, Lixil
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