Search the Community

Yeah, thats why you create a smurf account and join em in bronze you silly billy.

You could put in a support ticket? They will probably try to confirm your identity to let you back into the account, maybe by asking you for payment method details you have used in the past to buy stuff or something like that. I'm sure they would have ways for you to prove you own the account. Sidenote, wouldn't it be the same account you use to log into the forums with or have you made a new account to make this post?

You would have created the account with G1 before linking your steam to it. You must have an account registered but maybe you just don't remember the e-mail you used? Try using I Forgot My Password on your known e-mails and see if you get anything come back.

I have a account that is logged in with steam but i cant log into it because i have to change the PW. How can i change PW on that account when i cant login with steam on GamersFirst webpage?

The RU server was only meant as a test for the merge of the innova accounts.

You just admitted to account sharing, which is against the ToS. Could even risk a ban for admitting this too, even. Either way, only support can help you, but don't expect 100% for them to fix anything since account security is your own responsibility. If it really was that long ago, they might not even have information about your lost items in their logs anymore.

I had a similar problem. My IGN is AngeI...not Angel so people have sent items I had custom made to the wrong account. I contacted support and they basically said there were no mails sent to that character. Not a big deal...would be nice to have the Angel name instead of the AngeI. Any possibility?

account sharing is still against ToS i think? if you voluntarily gave your account information to someone it’s your problem if they decide to mess with stuff imo

thats why we got open-conflict district. even tho people dont play in there, maybe LO can think of something to get people in there as well? Honestly back then when i had to get people in APB i made new accounts and tried to teach them instead of playing to get 30kills per mission(which can get you to gold in exactly 2 to 3 missions)... ^.^

https://www.battleye.com/support/faq/ original FAQ When connecting to a BE-enabled server I get kicked with a request to restart my game. How can I fix this? This is happening because you permanently declined BE installation by clicking “Do not ask me again.” in the BE Launcher window previously. To fix this please go to the “BattlEye” folder in your game directory (e.g. “ConanSandbox\Binaries\Win64\BattlEye” in Conan Exiles) and double-click the “Install_BattlEye.bat” file to install BE. I’m using the software XY while playing my game with BE enabled, is it allowed or can I get banned for it? Generally we only ever ban for the use of actual cheats/hacks or components of such hacks which are designed to intentionally bypass BE’s protection. Otherwise you don’t need to worry about getting banned. For example, non-cheat overlays and visual enhancement tools like Reshade or SweetFX are generally supported unless desired otherwise by the game developers (the latter two are currently blocked in PUBG, Fortnite and Islands of Nyne). We might decide to kick (not ban) you at some point for using a specific program (such as macro tools), but that won’t automatically flag you as a cheater. My BE Launcher window shows “[INFO] Blocked loading of file: …” messages. What’s wrong and do I risk getting banned? First of all, no, you won’t risk getting banned for any of these messages. They also don’t mean that BE is looking at files on your system that are unrelated to the game. If a file is blocked it means that the game process tried to load them, which is the reason BE is checking them. If these messages don’t cause any issues with your game you can just ignore them (note that in-game kicks are not related to them). BE’s protection is quite strict, which might cause it to block certain files which are not essential for playing the game. In that case you don’t need to worry about any bad consequences such as getting banned. NOTE: Recently we have been getting a lot of reports about a certain file in a user’s Temp directory having the name “p[number]am.sys” (e.g. “C:\Users\[username]\AppData\Local\Temp\bk3729.tmp\p1481728805am.sys”) being blocked. This is likely caused by new/updated malware using a file which is blocked by BE. If you experience the same please be sure to install proper anti-malware software such as Malwarebytes Anti-Malware and scan your system to remove the malware. Additionally, a system reboot might be required after doing so. Otherwise please check the following list of solutions: Make sure that BEServiceprogram in your BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) is not blocked by your firewall in any way. Ensure that there is no d3d9.dll, dxgi.dll or dsound.dll file in your game directory. If there is one please remove/rename it. Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version. Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access. Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: http://support.microsoft.com/kb/2813430. Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821. Scan your system with up-to-date anti-virus and anti-malware software. Malware that modifies system or game files can cause such issues when BE is enabled. Googling the name of the blocked file can help find out what is actually behind it. Sometimes BE might block malware/adware/PUP files, which can cause problems such as being unable to find or connect to servers in-game. We recommend Malwarebytes Anti-Malware for removing such software from your system. Ensure that you don’t use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details: http://support.microsoft.com/kb/179113. If you are sure that BE blocks legitimate files and that causes problems for your game (such as being unable to find servers) please contact us directly here. When launching the game I get a “Windows Kernel modification detected.” error. How can I solve this? You are either using a cracked version of Windows or you previously installed hack software that disables certain important security features of Windows. Unfortunately, we cannot support systems that run a hacked Windows kernel. To solve this you can try to check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821. Otherwise you need to perform a full reinstall of Windows using a legitimate copy. When launching the game I get a “Failed to initialize BattlEye Service: Kernel Debugging enabled.” error. How can I solve this? Please disable Kernel Debugging by following the instructions posted here: https://docs.microsoft.com/en-us/windows-hardware/drivers/devtest/bcdedit–debug. Afterwards you need to reboot your system. When launching the game I get a “Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.” error. How can I solve this? Please disable test-signing mode by following this guide: http://support.microsoft.com/kb/2509241. Alternatively you can follow the manual instructions provided here: https://msdn.microsoft.com/en-us/library/windows/hardware/ff553484%28v=vs.85%29.aspx. If you are using hardware that requires driver signature enforcement to be disabled please check the vendor’s website for newer drivers. Unfortunately, due to our goal to provide the most effective protection possible we cannot support systems running in test-signing mode in any way. We ask for your understanding. When launching the game and trying to install BE I get a “Failed to install BattlEye Service.” error. How can I solve this? First of all, please ensure that you have all BE files required for installation in place in your game directory. Either verify your game files/cache on Steam or Uplay or completely reinstall the game. Secondly, please make sure that you run the initial installation from a administrative user account or a limited user account with UAC enabled. Otherwise BE won’t be able to request administrative privileges required to install the BE Service. If none of this helps please also check the following FAQ entry. When launching the game I get a “Failed to install BattlEye Service.” / “BattlEye Service installation failed.” / “Failed to start BattlEye Service.” / “BattlEye Service startup failed.” / “Failed to initialize BattlEye Service: …” error. How can I solve this? This happens if something on your system prevents the installation/startup of the BE Service, which is required to play on BE-enabled servers. Please ensure that any security software (anti-virus, etc.) running on your system doesn’t block the BE Service (both BEServiceprogram/BEService_x64program in your game’s “BattlEye” directory as well as the entire BE Service directory, which is usually “C:\Program Files (x86)\Common Files\BattlEye”) in any way. You might have to add it to your security software’s exception list. If that doesn’t help or you don’t use any sort of security software there might be a permission issue with your BE Service directory or the files within it. To solve this delete the BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) and then try to launch your game again. If you still get the same error at this point please try to manually set the BE Launcher in your game directory (usually the executable file with “_BE” at the end) to run with administrative privileges (normally this should happen automatically). To do so right-click on the BE Launcher executable, choose “Properties”, go to the “Compatibility” tab, check the “Run this program as an administrator” option and click OK to apply your changes. If you still can’t get it to work some unknown software running on your system might be blocking BE somehow or certain parts of your operating system might be broken. If you cannot determine the cause we would suggest a repair reinstallation of Windows as a definite solution. I get an “Exception Processing Message 0xXXXXXXXX (e.g. 0xc0000135) …” error when launching the game. What’s wrong? This is usually caused by missing system or Visual C++ runtime files that the game needs to run. Please fully reinstall the game and be sure to complete all setup steps (e.g. initial setup on Steam when launching the game for the first time). My BE Launcher is stuck at “Starting BattlEye Service…” stopping my game from launching. What’s wrong? Something on your system prevents the BE Service from functioning properly. Please check the FAQ entry regarding BE Service installation/startup failures above for solutions. When starting my game with BattlEye enabled, I get constant stuttering/freezing whenever I press mouse/keyboard buttons. This is typically caused by malware/adware/PUP constantly reloading into your game. Please try to scan your entire system with anti-malware software such as Malwarebytes Anti-Malware to remove it. When starting my game with BattlEye enabled, my SpeedFan (or potentially other hardware-related) software stops working. Please fix it! BattlEye is blocking certain software that is using kernel drivers which contain known security issues that can be exploited by cheats. We cannot support such software and therefore cannot provide a fix. Please ensure that you are using the latest version of such software or, if there is no newer version available, contact the developer/vendor of the software to notify them of the problem. I no longer want to have BattlEye on my system. How can I completely uninstall it? Note that BE only installs into your system on Windows (as a system service), so you don’t need to uninstall it on any other OS. Also, BE is only ever active when you are playing a BE-protected game with BE enabled, any other time it will never run in any way. If you would still like to uninstall it, please go to the “BattlEye” folder in your game directory and check if there is a file called “Uninstall_BattlEye.bat”, which is present in many games. If it exists, simply run it to completely uninstall the BE Service. Otherwise or if you have already removed all game files from your system, you can start a command prompt as administator and simply enter “sc delete BEService” to do so. Note that some games automatically uninstall BE when they are being uninstalled as well. I am getting kicked for the following violation(s). I don’t use hacks, so what can I do to resolve this? BattlEye initialization failed First of all, please ensure that BE is properly installed for your game. You can manually install it by following the instructions on the download page. If that doesn’t help there might be a problem with your file permissions. To fix this please go to “C:\Users\[username]\AppData\Local\[game name]” (make sure that you can see hidden files/folders if you can’t find this directory) and delete the BattlEye folder there. If the issue still persists your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: http://support.microsoft.com/kb/2813430. Client not responding This can happen if the server’s or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router’s firmware. Also, make sure that you aren’t running “Cucusoft Net Guard” which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection (you might want to contact your ISP). Failed to update For some reason the BattlEye Client in your game directory is outdated. All the latest BE files always come with the game distribution, so you will just have to make sure that it is properly installed and fully up-to-date (e.g. by verifying your game cache on Steam). Corrupted Memory #X BattlEye detects that your game’s memory is not what it is supposed to be. Scan your system for viruses/trojans/spyware and check your RAM for possible defects (using tools like Memtest86). If that doesn’t help, the game’s installation on your harddisk is possibly corrupted – therefore, try to reinstall the game.

idk. my 2nd account is still banned and the support does nothing ...

i am an old player i recently logged in APB RELOADED with steam. and a pop up comes and its says your password has expired, i hoped it would never happen but it did cause i no longer have access to my old e-mail :***********@live.fr so i can't login in that adress to retreive a new password to see the pssword mail sent please help and contact me on my email : **********@gmail.com please mr.scott i need your help

This is pretty complicated. Try to get your email access back, that should be pretty easy to do. BTW provide your previous information to support with you old email and password (G1 account, not your actual email password), with this information they can see if it's true that it is your account. Try to provide some screenshots or videos (if you have) of playing on that account, name all the characters you have on that account. Well any information that can say for 100% it's your accounts.

Hey all, So I heard about all the hype about APB revitalizing with a new company and wanted to see what was up. But when I tried to log in it said that I needed to change my password. Right when I saw that I new I was in trouble because I didn't have access to that email anymore. The email is an old yahoo email and whenever I try to log into it, it says that I need to get a confirmation code sent to another email that I also do not have access to. And when I try to get into the other email it says I need to get a confirmation code from the email I was originally trying to get into. I made both of these emails a very very very long time ago. So yeah, you can kinda see the problem I am having here. Is there any way I can get my email changed so I can play on my account. Thank you so much to whoever responds to this. Love, me. :)

Can you stop. Not only are you a complete mong in the in game chat but you also can't seem to make polls or understand simple logic. Delete your account, do us all the favor.

Why the harassment? And you are kinda hypocritical when you got your game account back... Because if it is nerf its yes and buff no, and people voted no. You just cant understand a simple vote, pls stop.

People usually like to think that you made your choice. stick with it. but things change. ideas change. thoughts and opinions change. when i made my female criminal, it was to have a dynamic. i didnt want to male characters that look the same so i tried doing a style thing but it didnt work. i had ranked up a bit and even bought some items for the char but i still cant seem to be happy with any design for the females. i would love to make a male and would not even mind starting over on a new character. problem is those paid items that are character only due to them being clothing and even vehicles. [why are vehicles not account? really.]

Despite the criticism, I think this is a very good move. I see some old players coming back, some who I am certain were falsely banned (ex, 5 months only in social, banned for aimbot..?), other assholes also, but on the other hand, it doesn't matter, they create new accounts anyway, and if they misbehave again, BE will probably give them another ban, so I don't see much cons for this. Great job people, and may you have the patience to deal with all the tickets

Nothing can be done through the forum. You will need to go through https://support.gamersfirst.com If you have multiple accounts I wonder if it would be best to create new account to send the ticket from. Explain the issue (cannot reset password because no longer have the email linked to the account), and be ready to provide loads of data which will verify that it's really your account and not just some random joe's account you happen to know the email for.

if my account was out of fairfight ban am i willl be unbannedplease tell me

my name is IZonexx i didnt get unban yet while my friends got unbanned i am still waiting but i wan tto know if i will be unbanned or not please tell me

lixil my account didnt get unbanned yet i sned ticked they marked as solved and sayid closed or merged

You can argue all you like, when a person with a semi-auto only has to hold his aim while a program rapid fires (AHK, Mouse wheel bind, or mouse software), it becomes a full auto with extreme accuracy compared to the nerfed limitation of full auto guns in game to prevent their being OP with widening bloom to greatly nerf accuracy at the expense of extreme rapid fire. The limit on low recoil, high accuracy, low bloom semi-autos is the HUMAN SKILL and inconsistency of requiring to both aim and tap fire. Hence it is an exploit for a clear advantage to macro part of the process, simply aim and program the rapid full auto speed fire portion and over advantage the gun. Macroers should get at least temp bans and a flagged account so GMs can spectate players who've used macros in the past, as anticheats can't detect them. Not from range though, and it's clearly giving an exploited advantage to some weapons, for example the highly accurate, long range obeya... when macroed becomes a full auto sniper.

So, after getting my account back, going through stuff, and shaking off a bit of rust (even though there is a lot there), I am glad to see that 255 Gold's are still roaming the streets of the Bronze District. As a side note, why do I have to install BattleEye every time I start up APB? Just curious. I have noticed that it does load faster, so at least that's nice.

0 interactions so far i just want to change the email of the account im trying to recover