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Everything posted by MattScott
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Hi everyone, I’m sure you have noticed consistent outages in APB since Christmas. Unfortunately, we have been getting hammered by a new form of DDoS attack, and it is taking our networking team time to work up and test a new defense. For the time being, I’m going to put the servers on Mitigation, so at least things are up and stable. I honestly hate turning on this form of mitigation because it adds significant latency. Apologies. Bear with us. Thanks, Matt Edit: Apparently my network engineers have determined that the large Citadel crash this morning was an issue with our provider. We’ll keep watching things.
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Apologies everyone, Since Christmas, we have been getting hammered by a new form of DDoS attack. Our engineers are working nonstop on a way to mitigate it. Thanks, Matt
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State of the Game: Fallen Earth 12/31/2018
MattScott replied to MattScott's topic in General Discussion Archive
Hi everyone, I appreciate the debate over whether we will need to start progression over for players, but it’s not really productive right now. Even my comments on the Q&A stream were speculative. No decision has been made, and wont be till we see the full new solution. Just so I have said it, I consider our veteran players the ambassadors of this game. It’s my goal to build something they will be excited about and help us grow again. Of course, the content itself needs to be able to attract new players as well. Wiping progression is not something I take lightly. It’s also not an ‘all or nothing’ lever. There are many waypoints along that spectrum that range from having progression stay mostly intact to the possibility of only minor elements being carried over. Rest asured, I’ll keep everyone posted on how we need to proceed. Thanks, Matt -
Hi all, Apologies for the issues yesterday. We got hit with a new form of DDoS attack on Jericho that caused outages every couple hours. Our engineers our working on it. Thanks, Matt
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Hi everyone, The G1 pre-order is for PC, and it has a ship skin along with some other goodies. If you already have the Steam Early Access version then you’re good to go. The normal retail for the PC version will be $39.99. All of the retail versions (Gamestop, Target, etc) are for the console version, which will come out at $49.99. Thanks, Matt
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Happy New Year, everyone. Thanks, Matt
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Lots of great questions (and ideas) here. I’ve been working a reduced schedule over the holiday break, but I’ll try to get some amswers organized soon. Thanks for the heads up. Thanks, Matt
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Hi all, My State of the Game for the end of 2018 is up. We got off to a slow start, but looking back I’m pleasantly surprised by how much we were able to do. Here is a recap of 2018 and a little of what is planned for 2019: https://www.gamersfirst.com/fallenearth/news/2018/12/31/state-of-the-game-2018 Update 1/1: In order to give a bit more information about the size of the project, here are some basic stats that we can use to create a "progress meter" along the way. The code for the Frontend client: There are about 175 code files and 210 headers with nearly 165,000 lines of code in total. The code for some common libraries and tools: There are about 250 code files and 1450 headers with nearly 650,000 lines of code in total. The code for the Backend services: There are about 720 code files and 1170 headers with nearly 1,000,000 lines of code in total. The data for the game: There are 77 3D levels There are 6,200 3D models There are 5,100 3D animations There are 22,500 Textures Thanks, Matt
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Hi everyone, It's the end of a crazy year for us, and many players have been asking about the state of APB. In the December newsletter, we mentioned this update, but due to time constraints I didn't get to it until this weekend. Here is a recap of 2018 and a little of what is planned for 2019: https://www.gamersfirst.com/apb/news/2018/12/29/state-of-the-game-2018 Thanks, Matt
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Hi there, I am working on a State of the Game post for each of our active games - including Fallen Earth. Once that goes up, I'll link to it here on the forums, and then we can discuss some of the remaining questions. Thanks, Matt
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Happy Holidays, everyone. Thanks, Matt
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Item rewards from events .. pick one or multiple..
MattScott replied to Tigrix's topic in General Discussion Archive
Hi there, For the OP, this is a reasonable suggestion. The rewards for this mode were the last things to go in. I don’t think we knew there would be extra symbol variations when development was in progrss. We do need a UI in-game. Unfortunately there wasn’t anything that would be reasy for the 19th when the event was supposed to start. We did our best posting everything here in the forums and sending out a news blast to the Slay Bells Walk through page. Thanks, Matt -
Autumn Assault skins have been awarded
MattScott replied to MattScott's topic in General Discussion Archive
I believe the symbols for Halloween were sent out to all KTTC owners in November. I don’t think we have settled on a name for the title yet. -
APB Bug Report faiL
MattScott replied to Delete884943468320878423's topic in General Discussion Archive
Hi there, I tend to disagree with the statement that we don’t fix things that are reported. In fact we did a large round of fixes about two months to address about 8-9 very old bugs in the game. This was primarily driven by players messaging and opening tickets showing us videos of bugs. Also even with the staff we brought over, it wound be impossible to know about every bug in a project as long as this one. In the future I encourage you to submit a ticket, but we will look into this. Happy holidays. Thanks, Matt -
Hi all, Autumn Assault account bound skins have been sent out to everyone who logged in at least once during the event. The title is being prepped and will be awarded to players who actually won the event. The title requires another patch, so it should go in on Jan 2nd. Thanks, Matt
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Hi all, Honestly, the team has been so busy with events and other tasks that we ran out of time to prep a big sale. So the unfortunate answer is there wont be any sales. We did give away a 2 day free Premium code ‘APBXMAS’. Premium gives a 20% off discount. Thanks, Matt
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Hi there, We have fixed this issue. Players entering the code will still lock up their screen, but anyone else wont be affected. Thanks, Matt
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Hi all, I appreciate the various community members helping out with responses for other players in the new and old Holiday modes. Thanks, Matt
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Hi there, The plan is to still let you choose any server you want to hang out with friends while you’re waiting for missions. Then the system will aggregate the players in the same mission to the ‘best fit’ server alongside other players in other missions. Opponents can be matched on any server (so best population matching possible). Each action district can still feel populated, but we get to control the load balancing. Thanks, Matt
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I’ll PM you to collect details.
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Hi there, This one appears to have slipped through the cracks. It was scheduled to be fixed this patch, but it got lost in all the Slay Bells craziness. We believe it is a client patch, so there is no way to ‘hotfix’ it. We have to schedule down time with the playerbase. Apologies, Matt
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Hi all, We are very sorry for the delay. The issue was related to how mission objectives show up in the client in any action district. It affected players in full districts the most with about 50% of them crashing. If the bug had been limited to just the Slay Bells districts then we would have left everything else up, but all players had a random chance of crashing. Apologies, Matt
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So are we going to get to play sometime today or??
MattScott replied to Stunny's topic in General Discussion Archive
Hi all, We are very sorry for the delay. The issue was related to how mission objectives show up in the client in any action district. It affected players in full districts the most with about 50% of them crashing. If the bug had been limited to just the Slay Bells districts then we would have left everything else up, but all players had a random chance of crashing. Apologies, Matt -
You've asked a great, very honest question. I'm sure it's natural for a player to see something happening in-game and wonder "Why aren't they doing something about this?" I don't want this next bit to sound defensive. I'll be the first one to admit that Little Orbit is just not very good at this yet. However I also don't think players realize the sheer volume that we deal with on a daily basis. APB isn't a very popular game right now, but it still does have its fair share of players. - We have 3 platforms (PC, XB1, PS4). - Each platform has 2 worlds (NA and EU) + RU PC - Each world has a minimum of 10 districts and often more (4 threat levels * 2 action districts + social + FC). That's 70+ districts. It takes 210 GMs for us to cover those districts for a single day in 8 hour shifts if they work every day of the week. I'm sure it wont be a surprise to anyone to know that we don't have 210 GMs on staff. In May, there were no tools to help us process the sheer volume of chat logs to search for cheaters / spammers / harassment, etc.. It's like drinking from a fire hose. Now add that in the last 30 days we have also been running 4 concurrent development projects to finish 2FA, /Report, Engine Upgrade, and the new gameplay mode. All while dealing with 1200+ new incoming customer support tickets a month. That is not my conclusion at all. We don't have any of those odd administrators. In April, Little Orbit had never run an MMO or online multiplayer game. This month, if I were self evaluating Little Orbit, I'd say we are now mediocre at operating the game. I do feel like we've learned a hell of a lot, and we're getting better at it. Thanks, Matt
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Hi there, I love all the effort being put into this. Looking forward to the final shot! Thanks, Matt
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