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MattScott

CEO
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Everything posted by MattScott

  1. Hi all, My State of the Game for the end of 2018 is up. We got off to a slow start, but looking back I’m pleasantly surprised by how much we were able to do. Here is a recap of 2018 and a little of what is planned for 2019: https://www.gamersfirst.com/fallenearth/news/2018/12/31/state-of-the-game-2018 Update 1/1: In order to give a bit more information about the size of the project, here are some basic stats that we can use to create a "progress meter" along the way. The code for the Frontend client: There are about 175 code files and 210 headers with nearly 165,000 lines of code in total. The code for some common libraries and tools: There are about 250 code files and 1450 headers with nearly 650,000 lines of code in total. The code for the Backend services: There are about 720 code files and 1170 headers with nearly 1,000,000 lines of code in total. The data for the game: There are 77 3D levels There are 6,200 3D models There are 5,100 3D animations There are 22,500 Textures Thanks, Matt
  2. Hi everyone, It's the end of a crazy year for us, and many players have been asking about the state of APB. In the December newsletter, we mentioned this update, but due to time constraints I didn't get to it until this weekend. Here is a recap of 2018 and a little of what is planned for 2019: https://www.gamersfirst.com/apb/news/2018/12/29/state-of-the-game-2018 Thanks, Matt
  3. Hi there, I am working on a State of the Game post for each of our active games - including Fallen Earth. Once that goes up, I'll link to it here on the forums, and then we can discuss some of the remaining questions. Thanks, Matt
  4. Hi there, For the OP, this is a reasonable suggestion. The rewards for this mode were the last things to go in. I don’t think we knew there would be extra symbol variations when development was in progrss. We do need a UI in-game. Unfortunately there wasn’t anything that would be reasy for the 19th when the event was supposed to start. We did our best posting everything here in the forums and sending out a news blast to the Slay Bells Walk through page. Thanks, Matt
  5. I believe the symbols for Halloween were sent out to all KTTC owners in November. I don’t think we have settled on a name for the title yet.
  6. Hi there, I tend to disagree with the statement that we don’t fix things that are reported. In fact we did a large round of fixes about two months to address about 8-9 very old bugs in the game. This was primarily driven by players messaging and opening tickets showing us videos of bugs. Also even with the staff we brought over, it wound be impossible to know about every bug in a project as long as this one. In the future I encourage you to submit a ticket, but we will look into this. Happy holidays. Thanks, Matt
  7. Hi all, Autumn Assault account bound skins have been sent out to everyone who logged in at least once during the event. The title is being prepped and will be awarded to players who actually won the event. The title requires another patch, so it should go in on Jan 2nd. Thanks, Matt
  8. Hi all, Honestly, the team has been so busy with events and other tasks that we ran out of time to prep a big sale. So the unfortunate answer is there wont be any sales. We did give away a 2 day free Premium code ‘APBXMAS’. Premium gives a 20% off discount. Thanks, Matt
  9. MattScott

    Game breaking

    Hi there, We have fixed this issue. Players entering the code will still lock up their screen, but anyone else wont be affected. Thanks, Matt
  10. Hi all, I appreciate the various community members helping out with responses for other players in the new and old Holiday modes. Thanks, Matt
  11. Hi there, The plan is to still let you choose any server you want to hang out with friends while you’re waiting for missions. Then the system will aggregate the players in the same mission to the ‘best fit’ server alongside other players in other missions. Opponents can be matched on any server (so best population matching possible). Each action district can still feel populated, but we get to control the load balancing. Thanks, Matt
  12. I’ll PM you to collect details.
  13. Hi there, This one appears to have slipped through the cracks. It was scheduled to be fixed this patch, but it got lost in all the Slay Bells craziness. We believe it is a client patch, so there is no way to ‘hotfix’ it. We have to schedule down time with the playerbase. Apologies, Matt
  14. Hi all, We are very sorry for the delay. The issue was related to how mission objectives show up in the client in any action district. It affected players in full districts the most with about 50% of them crashing. If the bug had been limited to just the Slay Bells districts then we would have left everything else up, but all players had a random chance of crashing. Apologies, Matt
  15. Hi all, We are very sorry for the delay. The issue was related to how mission objectives show up in the client in any action district. It affected players in full districts the most with about 50% of them crashing. If the bug had been limited to just the Slay Bells districts then we would have left everything else up, but all players had a random chance of crashing. Apologies, Matt
  16. MattScott

    Cheating

    You've asked a great, very honest question. I'm sure it's natural for a player to see something happening in-game and wonder "Why aren't they doing something about this?" I don't want this next bit to sound defensive. I'll be the first one to admit that Little Orbit is just not very good at this yet. However I also don't think players realize the sheer volume that we deal with on a daily basis. APB isn't a very popular game right now, but it still does have its fair share of players. - We have 3 platforms (PC, XB1, PS4). - Each platform has 2 worlds (NA and EU) + RU PC - Each world has a minimum of 10 districts and often more (4 threat levels * 2 action districts + social + FC). That's 70+ districts. It takes 210 GMs for us to cover those districts for a single day in 8 hour shifts if they work every day of the week. I'm sure it wont be a surprise to anyone to know that we don't have 210 GMs on staff. In May, there were no tools to help us process the sheer volume of chat logs to search for cheaters / spammers / harassment, etc.. It's like drinking from a fire hose. Now add that in the last 30 days we have also been running 4 concurrent development projects to finish 2FA, /Report, Engine Upgrade, and the new gameplay mode. All while dealing with 1200+ new incoming customer support tickets a month. That is not my conclusion at all. We don't have any of those odd administrators. In April, Little Orbit had never run an MMO or online multiplayer game. This month, if I were self evaluating Little Orbit, I'd say we are now mediocre at operating the game. I do feel like we've learned a hell of a lot, and we're getting better at it. Thanks, Matt
  17. Hi there, I love all the effort being put into this. Looking forward to the final shot! Thanks, Matt
  18. MattScott

    Cheating

    Evidence is great. Keep sending it. We do evaluate it. My point was that 99% of the time it’s not enough to immediately act on. It takes time to investigate. However we now have better internal reporting and the beginnings of our own server-side anti cheat that we are using to help collect additional evidence to see if there is any action against the reported player that we need to take. The /report system is fairly complicated, which is why it took so long to create. Most of that data gets autonatically filtered and re-ranked based on volume and reliability. I have answered these questions in the past. If you modify data files, you put yourself at risk of negative consequences. The only 3rd party tool that is approved is the Advanced Launcher as the creator shared the code. It’s not something that I will allow forever, but until we can optimize the game or add options ourselves, I’m fine with it.
  19. Hi there, We don't want to promote reporting cheaters in public. (1) That creates toxicity and name calling between players. (2) That alerts possible cheaters that they have been reported. Instead, we have systems like /report in-game and our support site where players can privately report cheaters with any evidence they have, and we will research the player and determine if they are cheating. Thanks, Matt
  20. We wanted to get 2FA out the door as soon as possible. But bypassing the trade ban is in the works for people who have 2FA on their account. I can't give an ETA yet, because we have a lot of other active development at the moment.
  21. Hi there, The new /report system does a lot more than just store what you submitted. I encourage all players to use the report feature where appropriate because it is directly tied in with our in-game and support systems. Over time, we should be much better about responding to incidents. Thanks, Matt
  22. Yes. We will be updating all the console content to match PC.
  23. I'm running a little behind (you have no idea how long it takes to write these things).
  24. I'm hurt. I made that Rudolph Nose myself. Good catch. That was a mistake. It was pointed out to me after we posted the rewards that the Elf Hat wasn't in the reward list. I respect your opinion. You raised some good points during the last event, and we have tried to address most of them. The problem with only doing a role is that people blow it out in a single day and then move on. We're attempting to find a middle ground, and after this event we'll do another round of feedback to see how people felt.
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