MattScott

I have posted many times on why we couldn’t bring across all the weapons. That was never the plan. Even with the limited scope, it took months to identify and test everything we did migrate.

Hi all, The basic migration is done. G1C compensation hasn’t been done yet, and we are still looking into transferring mail with attachments. Thanks, Matt

I appreciate the testing and feedback. We are working on a number reported issues from the patch. Thanks, Matt

Hi there, We are working on a number reported issues from the patch including the shield. Thanks, Matt

Hi all, We hand delivered the first couple codes and immediately learned that the ARG skin didn't work on Secondaries, so we stopped sending codes until it can be fixed. Thanks, Matt

Please wait.

Hi all, Unfortunately, as has been my continuing experience with APB, the devil is always in the details. Our QA team turned up a significant problem late today with the migration, and I need to delay this just a little longer. At this point, once we have all the kinks sorted, we’ll notify everyone of the down time and do the merge that evening on Citadel’s off time. Thanks, Matt

Hi there, This is a frustrating bug, and it has been equally frustrating to fix. We are working on it. Thanks, Matt

Hi there, We are working with Vivox on this issue, but we have gotten mixed feedback from players on whether it is working again or not. Can you retest? Thanks, Matt

We adjusted the drop rate for xbox JMBs too. But JMB21 and JMB22 are not yet supported on console till we get an update approved.

Edit: these are not coming over in the merge because they are not available to the general public.

There was some confusion with 4Games initially, because they claimed they had sent all the data. I pointed out we have character and account data, but not financial data. This took a couple messages back and forth to clarify what I was looking for, but once I explained that I am looking for all the financial transactions for each account, they denied my request. I cannot explain why you were able to get these transactions. They told me the data does not exist and that their IT group could not restore it from a backup.

Hi all, I appreciate Cookie pointing out the actual rules, as he understands them. I’m not honestly sure if we are obligated to disclose the odds or not, but it’s the right thing to do, and I’m glad publishers are supporting this effort. I acknowledge the awkward timing of my decision with the new requirement from Microsoft and Sony. Sometimes you just can’t move fast enough. We had already launched JMB 22 with a significantly different drop rate for the New Glory to see what kind of impact it would make. We went from .5% up to .8%. Based on the reports I was given, I felt we could do better. The news on loot box requirements simply forced us to announce the change sooner than later. Thanks, Matt

You are welcome to believe what you want. Nothing I say will convince you otherwise. However, I had a very public exchange with 4Game, when I told the Russian APB community that I had reached out many times and been ignored. 4Game initially accused me of lying, and then had to retract that statement when I produced all of the emails and attempts to reach them. From there, I continued to work with them and ask for the financial records until they finally rejected my request. I was told it had been too long and those records are now missing and cannot be restored off any backups. As I have said in the past, I know this is an imperfect solution. The Nekrova server population is too small to properly support the game. Our current solution gives away a total of 22 million dollars in G1C to Russian players in an effort to try and help as best as we can. This is the best I can do without the financial data. Sorry, Matt

I edited the post to reflect that these changes are live. We are working on new systems so that we can remove JMBs entirely, but that is a much more tricky thing to remove from APB. Yes. We will be posting the odds on the JMB ARMAS pages.

Hi all, If you haven't seen the news, Microsoft and Sony will be requiring us to disclose the drop rates for loot boxes. https://www.theverge.com/2019/8/7/20758626/nintendo-microsoft-sony-loot-box-drop-rate-disclosure-video-games Previously Joker Mystery Boxes had a legendary drop rate of .5% (1 in 200). However when we launched the New Glory, I wanted to make the drop rate more common, so we increased the rate to .8% (1 in 125). Effective immediately, I am making the decision to standardize the legendary drop rate across all JMBs to 1% (1 in 100) across all platforms. We will also be following Microsoft and Sony's guidelines to be posting that information publicly for all players to read before they purchase them. These changes are live. Now before I get flooded with messages asking for refunds, please understand that we can't do that. This is just one more way that we are attempting to reduce abusive monetization practices. We have already improved the G1C currency exchange, lowered pricing on ARMAS, and more recently added 80+ guns to the Joker Store so that players can now get permanent guns with Joker Tickets. I appreciate all the players that purchased JMBs over the years. Thanks, Matt

Hi all, I have previously posted about the Nekrova migration and our compensation plan for those players. You can read about it here: Apologies for how long it took to get this done. This migration is a bit complicated. However we are finally done testing, and the migration is scheduled to be completed on August 14th. Thanks, Matt

Hi everyone, There are now 662 total tickets (unsolved) this continues to rise as more players have gained confidence in actually opening tickets or need help getting back into the game. And there are 497 tickets that have not been touched (untouched). Today we are answering tickets from July 26th, which means even with the rise in tickets, we are continuing to hold at a 2 week response time. If your ticket is older than July 26th, and we have not reached out, then I recommend updating your ticket and asking for status. Thanks, Matt

Hi there, Reading through this thread, I like the idea of splitting up the clothing off Social contacts so they can be usable pieces for players. Previous replies are correct: the Social contacts have a different setup so those assets wont come directly across, but I believe they can be adapted. Personally, I'm a fan of Double B's double shotgun harness... possibly Akiko's katana harness. Thanks, Matt

Hi all, The PSN authentication issue has been solved. Servers are back online. Thanks, Matt

Hi all, Sorry for the delay. ARMAS has been refreshed. Thanks, Matt

Hi all, Both Jericho and Citadel have been restarted. We had a runaway database issue that ended up hanging both worlds. Both are back online and running smoothly now. We will keep monitoring them. Thanks, Matt

Hi all, We are back up. This wasn't a district, world, or even login server issue. We are prepping some items for later this week, and our primary database got overloaded with requests. Took some time to unpack everything and verify backups, in order to make sure we didn't lose anything. Thanks, Matt

Hi there, We are fixing this now. Thanks, Matt

Hi there, We're fixing this now. Thanks, Matt