MattScott

Hi there, Plenty coming - both to ARMAS but also in the 2 new contacts. I’ll be previewing some soon. Thanks, Matt

Hi all, During the coming weeks, we will be disabling special characters (Cyrillic, Latin, etc) in names and flagging all names that contain special characters for a forced change. We explored a number of ways to fix this without changing names, but in the end we are somewhat limited to the characters enabled across all our players’ keyboards. We need to do this to fix the /report & mail issues and to prep the upcoming Jericho and Citadel consolidation. The goal is to finally open all characters across all regions. EDIT: This isn’t like a traditional server merge. World servers will be merged, but we are spreading out the Action Districts so that North American players can play with other regions and so that our Asia-Pacific, South America, and Russian players can have better latency.  We haven’t nailed down specific locations for new Action Districts, but options are Los Angeles, New York, Moscow, Singapore, Rio. These Action District servers will be marked in the Advanced list by region, but will be available to all players to join. This is how the Action Districts are hosted alongside the World Servers now, which limits where we can host them. This is how we can expand the locations of Action Districts after the merge (although we will have multiple district types and threat levels in each location). (@SKay thanks for the images, and Happy Birthday!) EDIT: The locations shown on the map were picked randomly for demonstration purposes, beyond that they don't have any particular meaning. More details will be coming later on. EDIT: This move is a prerequisite for Phasing, which eliminate the need to spam click in an effort to join a district with 79 players. Instead we will match across all online players in the same district type and move those players to the best server for them. EDIT: We are also going to do something special with character names to avoid collisions this time. Anyone who hasn’t logged in their character within the last year will have their name released so that new and existing characters can use it both during and after the merge. Thanks, Matt

Hi all, We had no notice or control over this PS4 sale. This is the first I’m hearing about it. My guess is that it was initiated by Sony or by Deep Silver, our console publisher. Thanks, Matt

Hi all, Looks like this has been resolved. I’ll let a couple more players confirm the can get in, and then I’ll lock the thread. Thanks, Matt

Hi all, We’re looking at it now. Thanks, Matt

Hi all, Since we are updating Test Districts, I am going to lock this discussion. Thanks, Matt

Honestly, it’s a bit of everything, including a couple meetings with Deep Silver / Koch to manage the APB upgrade coming on console.

Hi all, I’ve been stuck in meetings at Gamescom, so I haven’t been able to weigh in much on the first round of RPF/OCA changes. We did take the time to rethink our strategy, and this new round hopefully addresses some of your feedback. Test A Is the simplest and most direct set of changes that moves the RFP back to shorter range secondary. Test B still significantly reduces the range but has a bit more risk vs reward gameplay. I recognize that based on the stats we shared, the last round was easy for players to spot our misfire. The lack of specific stats was not intended to upset anyone or force testing. This is just something we want to try this time because we all know that stats on paper can appear vastly different than actual in-game feel. Perhaps these notes were too vague, and we can work on finding a middle ground, but I want to reduce the amount of discussion from players who weighed in simply based on the stats but without getting into a district. Thanks, Matt

Hi all, We’ve got a hardware issue with one of the FE servers. The team is working on it. Update as of 5am PST: estimating another 6 hours. Update as of 7am PST: we are back up Thanks, Matt

Hi all, I have been fairly tolerant of this thread, but I think it has gone far enough. Hopefully the participants feel that the topic was discussed enough. I’m going to go ahead and lock it now. Thanks, Matt

Hi there, We have fixed this issue. Should be working better now. Thanks, Matt

Hi all, We fixed an issue that was disconnecting players in Sector 3 and elsewhere. Things should be working better now. Let me know. Thanks, Matt

Hi there, Unfortunately you’ll have to open a support ticket at http://support.gamersfirst.com for us to help with this. Thanks, Matt

Hi there, This really shouldn’t happen. Would you mind opening a ticket at http://support.gamersfirst.com? We’ll try to take a look at your account and see what is happening. Also, I wasn’t aware we had any 15 day Premium codes active. Thanks, Matt

Hi there, Please open a ticket at http://support.gamersfirst.com and give us as many details as possible including the character name. Thanks, Matt

Hi there, We are working on this issue. Thanks, Matt

Hi there, Unfortunately there is no ability to track your issue and do proper support on the forums. Please open a ticket at http://support.gamersfirst.com and give us as many details as possible. We are doing the best we can to drive support times down. Thanks, Matt

Hi there, We are looking at this issue. Thanks, Matt

Всем привет, Если вы видите эту проблему, пожалуйста, создайте заявку на http://support.gamersfirst.com и дайте нам имя персонажа. Спасибо, Matt

Hi all, If you’re seeing this issue, please open a ticket at http://support.gamersfirst.com and give us the character name. Thanks, Matt

I have posted many times on why we couldn’t bring across all the weapons. That was never the plan. Even with the limited scope, it took months to identify and test everything we did migrate.

Hi all, The basic migration is done. G1C compensation hasn’t been done yet, and we are still looking into transferring mail with attachments. Thanks, Matt

I appreciate the testing and feedback. We are working on a number reported issues from the patch. Thanks, Matt

Hi there, We are working on a number reported issues from the patch including the shield. Thanks, Matt

Hi all, We hand delivered the first couple codes and immediately learned that the ARG skin didn't work on Secondaries, so we stopped sending codes until it can be fixed. Thanks, Matt