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MattScott

CEO
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Everything posted by MattScott

  1. Hi all, Since not everyone checks our forums or the Steam forums, we have taken down the Fallen Earth Marketplace. This is just to make sure that no one accidentally spends money on items or subscriptions without realizing that the game is coming offline soon. Additionally, we cancelled all Fallen Earth subscriptions so they didn't renew for players anymore. All players have been given Commander now till the servers go offline. Thanks, Matt
  2. Hi there, I can understand your frustration. This effort to clean up the achievements was requested by a number of FE Achievement Hunters so they don't end up with less 100% on Steam forever. Thanks, Matt
  3. Hi everyone, It's been an "all hands on deck" week in Customer Support with members of QA and other departments helping out. We are working hard to bring these numbers back down, but the volume of tickets has been steadily increasing. There are now 1208 total tickets and 990 tickets that have not yet had a response. Today we are answering tickets from August 13th, which means that we are at 24 day response time. If your ticket is older than August 13th, and we have not reached out, then I recommend updating your ticket and asking for status. Thanks, Matt
  4. Hi all, As part of cleaning things up to take the game offline, I would like to also remove the unobtainable achievements from Steam. Right now it appears that Achievement Hunters cannot 100% the game, because not all of the achievements work. However, there are 559 total achievements in Steam. So I need your help to let us know which achievements are broken. Here is the list I have so far. As more are reported, I'll update this post: - Down to a Science - Get yourself out of trouble using the following Science items. - 0-20 (wrong items are set and cant be used by player) - Prince of Whales - Win 100, 500, 1000, 10000, 50000, 100000, 250000, 500000 Chips (blackjack mini game was removed) - King of Pain - Lose 100, 500, 1000, 10000, 50000, 100000, 250000, 500000, 750000, 1000000, 2000000 Chips (blackjack mini game was removed) - Woods or Wires (requires missing content) - Monkey Business (requires missing content) - Northern Exposure (requires missing content) - Forest Ranger (requires missing content) - Embry Scavenge Expert (requires missing content) - Watchtower Scavenge Expert (requires missing content) - New Flagstaff Scavenge Expert (requires missing content) - Trader's Flat Scavenge Expert (requires missing content) - Deadfall Scavenge Expert (requires missing content) Let me know. Thanks, Matt
  5. No. The forums will stay here so we can post updates on the new version.
  6. Hi all, This is a bit bittersweet for me. Prior to September 22nd, we will be launching the first all new event in honor of the 10 year anniversary for Fallen Earth. We hope that players will enjoy what we have planned, because this will now be their last chance to play the current game with their friends. I'm sad to announce that effective 10/2 (or there about based on when the event goes live), we will be taking the Fallen Earth servers offline. Unfortunately after weeks of monitoring things and getting players feedback, I have determined the current state of Fallen Earth just isn't sustainable in its current form. You guys have been very tolerant, but the player experience is terrible right now. It's laggy and buggy. Servers crash quite often, and stacking is still disabled due to exploits. I don't blame the player base for the low concurrency numbers. You need a better game to play. For clarity, I am still committed to the new version of the game that we have been working on. However we are still very early into development, so there isn't a timeline I can provide yet. I want to personally thank everyone for their support over the last 17 months. Fallen Earth is still one of my favorite projects. I look forward to giving it the proper attention it deserves. EDIT: We will be turning on Commander for everything till the servers are turned off. Sincerely, Matt
  7. Hi all, On October 2nd 2019, we will be releasing character and clan names that haven't been accessed in over a year. In order to preserve your names, just log into your account on APB Reloaded during the next 31 days. It's that simple. Just log into your account. For those with multiple accounts, you may want to double check that you logged into has your favorite character or clan names so there are no surprises later. If you don't manage to log in, then it's no problem. Everything will still be there, but your character names will be changed and we will flag you for a free name change. I appreciate everyone's help with this. We have a lot of work to get through in the next couple months, and this is being done to prep the large world consolidation between Jericho and Citadel that I have previously mentioned as part of this post: Please pass this announcement on to other players of APB Reloaded so we can spread the word. Thanks, Matt
  8. Hi there, Unit Game are a well funded startup in Hong Kong led by a long time fan of APB. I believe the company was created just to pursue this new opportunity for them. This wasn't actually a quote from me - just the press release. Unit Game added the description of their company at the bottom, so I can't speak to that line or examples. I recognize this is one of the more oddball parts of the deal. It was critical to me that Little Orbit be able to deliver on what we promised and that the players not have to go through another change in management. So we negotiated to keep control and continue developing APB Reloaded. We have all rights to expand the plot, characters, locations, etc, and everything we do is considered "canon". Some of the ramp up in updates are being driven by preparation for the Engine Upgrade. August was very busy, and September/October are going to be worse, so I decided to host a stream on the Little Orbit Twitch channel to answer questions from the community on September 8th at 10AM PST. Thanks, Matt
  9. Hi there, Good notes. This location is never visited again outside the opening to Chapter 1. We have been play testing it quite a bit, and the bottle necks in movement provide some good early challenges. In my opinion, these two missions you reference are heavily populated tutorial missions with lots of AI controlled units that require room to move around. With Bridges of Branholme, we have a lot less units - just your small squad of Mercenaries and Physicians and some enemies. For scale, the map for Mission 1 should feel more similar to the Magick City of Gariland map that shows up early in FFT. Thanks, Matt
  10. Dear Backers, Today we celebrate our 2 year anniversary on the project. It's already been quite a journey for myself and the team, and I want to take another moment to thank everyone for continuing to support us as we finish Unsung Story. Change in Update Content After last month's update, I got a lot of feedback not to spoil any more of the missions or story elements publicly. Some backers also said that monthly updates were not necessary any more given where the project is at. Moving forward, I am going to start trimming down the updates to not give as many details away, but I'm still going to post on a monthly basis so we can keep the community up to date. General Update In July we made many revisions to the Storyboard. Most of this was merging cutscenes and dialog to streamline things. All of the whiteboxes remained the same, so we were able to keep sending those out to keep the concept art pipeline moving along. We finished and imported all of the 3D geometry for the 7 missions in Chapter 1, and several cut scenes are now working. In August, we will be focusing on implementing more UIs for the start of the game, character management, inventory management, vendors, etc. We will also be working on building out vfx art, animations, and engineering for more of the abilities on the job tree. And we need to finalize the 3D character art. I'll share some of this work as we finish. But the most important topic for this month is our next major milestone: Finishing Chapter 1. Releasing Chapter 1 to the Backers Based on our progress, I feel like the project as a whole could benefit from a chapter by chapter release on PC. In order to do this, we have broken up the job tree so that we can release seven jobs with Chapter 1, seven more jobs with Chapter 2, etc. You can see the job tree from my June update here: https://www.kickstarter.com/projects/littleorbit/unsung-story-tale-of-the-guardians/posts/2524318 The jobs for the Chapter 1 release will be: Mercenary, Physician, Archer, Guardian, Elementalist, Sage, and Sharpshooter. This covers all the first and second tier jobs in the tree. The races for the Chapter 1 release will be: Horned and Humans. We will hold back the male and female Singed race for the Chapter 3 release. I don't yet have a release date for Chapter 1, but I want to do this for a number of reasons: The first and most obvious reason is that I believe there is a large portion of the community that would love to get their hands on something sooner than later. This project has a long controversial history. I want to get the backers something to play so they can finally see the results of their Kickstarter funding. The second reason is that in a project this larger, the sooner we start beta testing and getting feedback the better. And lastly, this approach will allow us to eventually release the final more polished Chapter 1 through Early Access to start building up steam (excuse the pun) with reviewers and new fans for the full release next year. More details to come. As always, we appreciate your continued patience and support. Sincerely, Matthew Scott
  11. Hi there, Yes. In May 2018, we took over GamersFirst.com, and it didn't make sense to keep running the Unsung Story forums on a small separate WordPress site. Thanks, Matt
  12. Hi there, Totally agreed. I am hoping to show more of this in October's update. Thanks, Matt
  13. Hi there, We are still in early talks with the guys from Epic about their store, so I can't really share how a deal would work. However Unsung Story simply cannot be exclusive to them. It needs to be made available in all the channels PlayDek originally advertised. I'm sure once Epic opens up to more non-exclusive content, we will support it. Thanks, Matt
  14. Hi there, I think this is a pretty broad question. There are 20+ jobs (classes) that your character units can be, but those aren't specific characters. There are also lots of Story Characters. Some are playable and some are not. But we haven't revealed a lot of them yet, so backers may not know yet which one they like the most. Can you be a bit more specific on your question? Thanks, Matt
  15. Hi there, The numbers are mostly theorycrafting at this point, and very much subject to change based on play testing. This month's blog walks through the Player Hub which has a lot of the functionality you're asking about in terms of leveling up characters and class changes. Thanks, Matt
  16. Hi there, I recommend opening a support ticket at http://support.gamersfirst.com. If you can supply the email that you registered your PayPal purchase with, then we can look it up in BackerKit (which was transitioned to us when we took over), and they can get you all setup. Thanks, Matt
  17. Hi everyone, Big jump in tickets due to several factors: - We had a large ban wave for a non-approved launcher. - We did the Nekrova merge which had issues for some players. - We continue to gain old players back who have issues with authentication or passwords. In the month of August we have gained more than 55 average concurrent users per day which adds up to more than 1000 returning players. There are now 1199 total tickets and 1015 tickets that have not yet had a response. Today we are answering tickets from August 8th, which means that we are at 23 day response time. I recognize these stats aren't good. We have added some temporary resources to Customer Support to try and get the response time back down. If your ticket is older than August 8th, and we have not reached out, then I recommend updating your ticket and asking for status. Thanks, Matt
  18. Hi there, I have been on vacation, but the Newsletter and blog should be up by tomorrow. Thanks, Matt
  19. Hi there, If someone wants to contact apb-r.ru and let them know to take down the link, they are usually very helpful. I just don't speak Russian. Thanks, Matt
  20. We sold the APB Brand and IP to Unit Game, but retained all rights related to APB Reloaded.
  21. Hi all, Several of you stumbled across an update to http://apb.com. This showed a group named UNIT GAME. This press release will be going out later today, so I can finally share some exciting news. I'll cut to the chase. We sold APB.. sort of. Before anyone overreacts, this is all good news. No change in management. No changes for you guys. We basically realized that developing both APB Reloaded and APB2 was too much for us. The Australia team was struggling to get their head around the massive amounts of tech, and we lack mobile experience to expand the brand. APB Reloaded is staying with Little Orbit so we can continue on developing and expanding the game in perpetuity. UNIT GAME will spearhead a new game starting on mobile in Asia. This move puts Little Orbit in a very sound financial position, which will make it easier for us to continue with our plans for APB Reloaded. EDIT: We sold the APB Brand and IP to Unit Game, but retained all rights related to APB Reloaded. Thanks, Matt FOR IMMEDIATE RELEASE: APB BRAND AND IP EXPANDS TO ASIA Irvine, CA, August 27th 2019 - Little Orbit has reached an agreement with Unit Game to sell the APB brand and IP for an undisclosed amount. In a ‘Best of both worlds’ deal, Unit Games will develop and launch an all-new APB mobile game starting with the Asian market, and then expanding world-wide, while Little Orbit will keep the rights to the current APB Reloaded title on PC, XBoxOne, and Playstation 4 so they can continue to develop and expand that title. The CEO of Unit Game said, “For years, I have been an avid player and fan inside the immersive world of APB. The gameplay, stories, and customization system still remains unique today. We are looking forward to developing a new experience for mobile and PC.” Matthew Scott, CEO of Little Orbit, said “We are very excited for Unit Game to give APB fans a new avenue of modern content. At the same time, we are preserving our ability to keep expanding and improving APB Reloaded. It has been over a year since we took over the game, and we are just now learning all the ins and outs. I would not put players through another change in management again.” APB Reloaded is the world’s first and premier Action MMO Third Person Shooter game, allowing you to choose between two sides of the law. Play as an Enforcer or a Criminal, customize your gear for the task at hand and hit the streets and play how you want in a city filled with more action this side of a Hollywood blockbuster. http://www.gamersfirst.com/apb Little Orbit is a worldwide video game publisher formed in January 2010 with a focus on AAA licensed-based entertainment products. The company acquired the GamersFirst.com portal with more than 22MM registered players in May 2018 and has been focusing on extending the work of popular creators through online video games. http://www.littleorbit.com Unit Game is a Hong Kong based company that develop games with strong IP. The company starts its market from Taiwan to China, and later on expands its influence in some Asia Markets. http://apb.com --- Edit by Flight: Due to a lot of misunderstanding and misinterpretation it felt necessary for me to do a quick writeup of what is currently happening. I will dump information in the format of a Q&A. (a chunk of this is admittedly just paraphrasing - will add more later if it becomes relevant) Does this mean Little Orbit will no longer develop APB? No. The sale concerns the APB franchise, but Little Orbit is still able to develop APB: Reloaded as they please. Does UNIT GAME decide what goes into APB: Reloaded? No. UNIT GAME has no creative control over APB: Reloaded. Does this sale come with new faces or people controlling the direction of the game? No. There will be no change in management or anything that the players would be impacted by. Does this give APB less of a life time? Little Orbit can run APB Reloaded indefinitely and still control all their own social media and web presence through GamersFirst.com. They dont have to do any content approvals with the new owners either. In short: What was sold was the rights to all future APB titles (the brand itself). Nothing current was sold. --- Edit by @mayii (1st of September 2019) A post was made with further answers, those are included below. What is "Unit Game" exatcly, and what are their plans for APB Mobile? Unit Game are a well funded startup in Hong Kong led by a long time fan of APB. I believe the company was created just to pursue this new opportunity for them. Can we get examples of UNIT GAME's games? Unit Game added the description of their company at the bottom of the press release, so I can't speak to that line or examples. Does LO still have rights to use San Paro and the other lore elements in APB Reloaded to change/expand the plot? I recognize this is one of the more oddball parts of the deal. It was critical to me that Little Orbit be able to deliver on what we promised and that the players not have to go through another change in management. So we negotiated to keep control and continue developing APB Reloaded. We have all rights to expand the plot, characters, locations, etc, and everything we do is considered "canon".
  22. Hi all, We recently banned a large number of players for using external tools to modify their game directory files. I want to remind everyone that only the Advanced Launcher has been approved by Little Orbit. This program only makes changes to the config that any normal player can make by hand editing the config themselves. Use of the Advanced Launcher has been temporarily approved until we can integrate these features directly into APB Reloaded, and then we will not allow it any more. Players should only download the Advanced Launcher directly from us here: https://media.gamersfirst.com/gamersmedia/apb/Advanced_APB_Launcher.zip Here is an example of a launcher that is NOT allowed that actually got a number of players banned. This is NOT the Advanced Launcher we approved, because it goes far beyond editing the config. This replaces shaders and massively hacks the game. Since the advertisement for this and other launchers makes them seem like the Advanced Launcher that we approved, I’m going to assume some of our players didn’t know the difference, and I am going to unban these players since they were not given any warnings. They have already been banned for more than a week. That’s punishment enough. However, I am not disabling the EAC auto ban for these types of programs, and there wont be a second chance again. Please pass the word to your friends to uninstall these other launchers and to reinstall APB. We will continue to ban for this level of changes to your game files. Do not put your account at risk. Thanks, Matt
  23. We are looking mostly at locations where multiple regions can play. Sydney is great for locals, but terrible for everyone else.
  24. Yes. World servers will be mirrored in multiple regions. We haven’t nailed down specific locations for new Action Districts, but options are Los Angeles, New York, Moscow, Singapore, Rio. These Action District servers will be marked in the Advanced list by region, but will be available to all players to join.
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