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Dont expect support to undo their mistakes.
vsb replied to NotTheEnforcer's topic in General Discussion Archive
are we supposed to be inclusive of people who dress like nazis just to incite people? his broken account sucks and i'd be mad if it happened to me, but at the end of the day it all could have been avoided if the guy didn't intentionally break the rules, so nah i really don't have any sympathy -
Dont expect support to undo their mistakes.
CookiePuss replied to NotTheEnforcer's topic in General Discussion Archive
luckily all you have to do to avoid "incompetent account handling" is not dress like a nazi -
Dont expect support to undo their mistakes.
BlatMan replied to NotTheEnforcer's topic in General Discussion Archive
OP's trying to get their account fixed, and possibly prevent this type of incompetent account handling in the future, but instead gets harassed. So progressive, so inclusive. -
Dont expect support to undo their mistakes.
iRawwwN replied to NotTheEnforcer's topic in General Discussion Archive
gg ez no re You're a dumbass. You have the ability to create near anything you can imagine with the editor and you proceed to make some SS symbols to RP as a Nazi? It's not "funny" to a LOT of people, your actions have consequences. Not that I'm saying those things should have happened to you but what did you expect? Would you be okay with your account getting totally nuked? At least then you wouldn't get blueballs... having your character there but.. not there.. LOL GGNORE You should explain to us why the SS uniform was so important to create, and why it's so humorous that you would knowingly risk ToS? Please, explain the joke. -
So, about 8 months ago I was rightfully and justifiably temp banned. For context on that, I had designed a fairly innocuous symbol, it was a small patch on my jacket and helmet. The ones on my shoulder and chest were just a rank and medal symbol but dont know who would get offended by what so all censored. I understood and accepted that ban, expecting the offending symbol to be removed. About a week goes by and the ban is lifted. Well, the offending symbol was definitely removed. So was my exp. And about half of my legendary weapon collection. Rank 251 down to Rank 239, a significant chunk of time when youre high rank trying to grind. They also completely broke my ability to use equipment, character mods, consumables, and vehicle mods. All slots locked, as if I was an Rank 0. I wont post the support ticket or any info inside of it because of ToS, but needless to say it could be a small book. Wanna know something else? They claim they cant add the rank back. (Really? You have zero tools to add xp/rank to a character? Bull. Shit.) They manually gave me 1 singular legendary weapon back, and that took about 4 attempts because they kept sending me a bugged one (assumed debug weapon) instead of the actual legendary (a new glory). Honestly, from the sheer amount of mental gymnastics Ive had to endure through this entire process, and just now attempting to restart the process today to get my shit back, I get told "oh hurr durr shouldve followed the ToS durrrrrrrrr". Keep in mind my character is still bugged and completely unable to use any equipment, consumables, mods, or vehicle mods. Literal core game mechanics. How the fuck do you tempban someone and proceed to completely annihilate their character, work, and time while youre at it? Arma, Rust, WoW, CounterStrike, no other MMO Ive ever seen in my time on this planet has ever managed to completely and utterly massacre such a simple process of tempbanning someone. @MattScott Tagged because I literally have no idea who to talk to (above support) about getting my character into a playable state again because support has been utterly useless in this entire process. Potentially offensive symbols censored. Check rank, JT, credits. Before the ban: After the ban: Notice the locked slots, and rank? Yeah. Completely unusable now. That consumable slot shows as open, but I cant equip anything in it. No equipment, no char mods, nothing. Absolutely and utterly incompetent support. UPDATE: I also found out I no longer have access to any vehicle customization parts Ive bought, and I had every single one available for every car except the Mikro. This is a *significant* amount of monetary loss/damage. UPDATE 2: As a big f-you to everyone who dislikes me, my account now has full functionality again. Reaching my old rank of 251 has somehow, bewilderingly, fixed my account. GG.
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Tried to hop on for an old nostalgia kick, and noticed that the server trackers seemed to state people were playing, though the site server tracking said it was down. I get an issue that it's down for maintenance but it works on my console fine. Granted all my progress was on my steam account. I'm not sure if this has to do with it my issues, but this is all gibberish/doesn't make a lick of sense to me.
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Rust uses EAC. The official servers are unplayable due to the amount of cheaters. There's lots of players who can jump higher and fly. There's magic bullet that lets you hit any player within range without aiming at them. It can even hit behind walls. These players do get banned eventually but only through mass reporting. If obvious cheats like that are getting past, I doubt the less obvious are ever detected. They changed the recoil system from patterns to random because of the wide usage of no recoil macros. I don't see EAC being this magical fix like others see it. If LO ignore blatant cheaters, like ones who post clips of themselves cheating and have multiple steam accounts each with multiple VAC bans, I doubt it's going to be different with another brand anti-cheat.
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any active gamersfirst account should work to log in. were you able to get in with another account?
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when i log in into my account i cant see my characters only on the old version i can see them
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Hello, I'm having a problem when I want to enter the beta 1.30, when I want to log in it tells me that the account is invalid, do I have to create another account to enter the beta?
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Hello Matt, that really sounds great, I haven't been here for ages, well at least not logged in and writing. I hope you will soon migrate the existing accounts and characters into the OTW. It is vital for further testing that we have a lot of maximum customized characters running and testing around. Many previous tests have shown that this has a major impact on performance, crashes and bugs. So it shall definately be done before anything goes live.
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My account no longer shows premium status. I'm not getting bonus rewards at the end of the mission. I've also lost most of my premium codes since they expired during the free premium.
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HiI am the owner of an APB Reloaded Account that I've sunk 196.2 hours into on Steam. I have a gamersfirst registered to an old email I still have access to. But I'm pretty sure I always used my Steam account which used to have that email but now has my new one I'm using right now. When I log in with my old email it shows no characters. When I click to sign in with Steam it tells me my password has expired but I cannot contact support to get an email or whatever it is I need to reset said password. I try to reset said password only to never get said email. It's an endless loop that makes no sense. I have sunk so much time and effort and love into this account with my main on it. I want to get my stuff back. P.S I never deleted my stuff. It should still be there. How can i recover it all?
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account is still there. all toons and items are gone.
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Hello, Can I retrieve my old account? The one I had before the game shut down... Thank you
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Same thing happened to me, however I was never penalized for it. I got scammed, out of my own stupidity and blind trust, by a person who claimed to be from Israel, and rich. The steam account linked to my apb account was banned long ago due to refunds, however I can still play using my gamersfirst credentials.. I suppose APB still got the money and steam was the one scammed in the end, lol.
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Unfortunately, account security is your responsibility. For what it’s worth, I’m sorry you are in this situation.
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Terrible tech support from this company!
Yapopal replied to Nikael's topic in General Discussion Archive
I sympathize with you. The security of your account is in your hands. -
01/01/2023 I came across something annoying... My account was blocked for claiming I made a fraudulent purchase that a refund has been requested and I have all my receipts up to date informing that it was 2022 in May of the same year I did not have a computer someone with an account linked to mine, this is impossible because the only person with access to my account is me... and for me to be able to use the trade or market again, I need to pay 75$ and it wasn't me. In short, I contacted support, they said that this account linked to mine was banned ''THEREFORE'' I have to pay the amount made because they said it was me... My account is no longer useful, sad...
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Terrible tech support from this company!
BlatMan replied to Nikael's topic in General Discussion Archive
BE only detects known exploits and maybe detects impossible inputs. Even then, it has to account for a wide range of input devices so I doubt the limits are that strict. You don't get banned for teleporting. It's not a client sided problem, it's a server sided problem. Having lag spike of less than 200ms can cause you to teleport. All of South America would have been banned by now if what OP was saying is true. -
It's my first post, but I had to on this topic, I'm a bit worried about the direction apb could take in the future. Dear LO, Matt Scott and APB Community, I believe the Creators of APB had a clear Vision about the "Soul" of this Game, I don't think they had no other options the time they coded it they wanted a such deep community driven experience which APB is. They did introduce the threat district system for a reason, in my eyes to regulate matchmaking and to form deep bonds in its community, like friendships and rivalries. To my APB is meant to be a fun chaotic experience where you get deep In merged in its Gameplay and in its Community. If it's a good or bad experience is regulated by other factors. Take WoW for an example, they did go with a system called sharding. Is it a good system? Well, for Server performance yes, but for the Community that's a no. It doesn't felt like a whole community anymore, more like a "sharded" one. I name this example because cross districts, remind my of that sharding system, which was also a reason I did lose interest in games with similar or related systems. I bet not so few remaining APB players have the same feelings about cross districts. If cross districts are enabled, it would scatter known people, which are not in the own group across districts making the possibility of running into them rare it would feel pretty isolated. The Cross District would at least weaken if not shatter the bonds in its Community, other problems like loading between matches and so on, were already addressed before, so I don't want to go deeper into them. We have enough games that aren't any fun anymore nowadays, apb is thankfully in how is feels unique, that's not only thanks to its customization but also the way how it handles its community concept, it's more old school, then modern isolated life sucked out every man for them self stuff. If a player comes online and sees their many known people in that one district, lets joins for a fun experience with them, but cross district will destroy such things and yes then for example a streamer could say they're harassing me when they can choose the district. As sayd it's not the fault of the threat districts more like the lack of effective measures against cheating, griefing and toxicity. A system that weakens a such fundamental thing as society is not a solution for a problem. And think over it when the cross district system decides which player should be matched with another one, what prevents a good player playing poorly til the system decides to let him battle against weaker players, there will be always a way to bypass a system. If LO updated APB to 64bit so that a server-side Anti Cheat System can be reintroduced and did penalize toxic behavior and griefing more intensely by Moderators or programs that watch over the chat activity/life gameplay and offer a support in which cheaters and toxic people are reported and efficiently punished, what would make apb a very fun experience again and would attract new players to and former players back to APB, if that goes hand in hand with Advertisement campaign to bring new people in, I would bet only a very minor part of the community or even no one would even want something like cross districts. Especially not if LO would, improve the threat district system. Here are some possibilities, if they are good, is debatable. Make it harder to assume how high a threat of a player is, give dethreating a cooldown in time and/or played matches, like after a player went from silver to gold they cannot dethreat before some time is passed and an x ammount of matches are played. Options could be, the dethreat timer could then for example only start to go down if that ammount of games are played or the timer will only partially goes down and stop when no x amount of games are played for a time period. Like, a 7-day detheat timer stops to go down if not at least 3 matches are played every day or a 30-day timer stops if less than 7 matches are played in a week. The dethreat process can be set up to be very mild or very hardcore depending on the current need for it. Even if they make multiple accounts they wouldn't be able to play with their main account for endgame progression on lower threat districts and even those new accounts would then become gold and at that point those would be also locked out from bronze or green districts too. If the parameters of dethreating are set up correctly, it would become a very annoying and tedious process to dethreat an account and would significantly decrease the timespan high skill players would be able to play on low threat districts, which could become an afterthought. I really care for apb and I hope LO will carefully think over implementing cross districts and see the possibilities of the system what the creators had decided for and in case we would have a healthy player base again how it could be improved further if it is still necessary.
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Terrible tech support from this company!
xHenryman90x replied to Nikael's topic in General Discussion Archive
How is this possible with BE? It's scanning for software based cheats, nothing to with analyzing player behavior, am I wrong? Reminds me of FF. The current support seems to be better than the old one. At least now they give you slightly better responses, not just lazy copy and paste responses. So the conclusion is that the OP's account was breached. I'm not sure if the OP was aware of the existence of 2FA, that's mandatory unless you use a password manager with strong passwords, but then you can still accidentally download a keylogger, for example. -
More things should be made account wide, in-game money, JT's and rare acitivity rewards. Rare activities should be removed entirely, then make those rare rewards randomly obtainable by playing missions and/or add them to the JT store.
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Terrible tech support from this company!
BlatMan replied to Nikael's topic in General Discussion Archive
This company does not ban accounts even when openly cheating on livestream. You used a cheat known to Battleye, or your account was phished and someone else cheated on it. It's kinda sus that you know the ban date, but didn't do anything about it until now. -
We all know that this is a dead, old, and unloved game at this point, but there are some things that can be done to give it a second chance. If anyone at Little Orbit does find their way to this post (which I doubt), I beg you to at least try and implement these things, you really don’t have much to lose so what's the risk. The steps that will be listed below are not only meant to help the game before the completion of the engine update (if that ever happens lmao), but also to help “rebrand” this game as something actually new. Honestly, I have no clue how demanding many of these features and changes would be as I only have a limited experience in coding and 3D modeling. Nonetheless, I’ll attempt to order these from most important to least important. 1- Anti-Cheat: This is self explanatory, the game needs one. If Roblox devs can afford competent ones, I think LO can too. No excuses. 2- Joker Store Additions: Every weapon, clothing item, and vehicle (kits too) on the Armas Marketplace should be able to be purchased through the Joker Store as well. I don’t exactly understand why this wasn’t already implemented. 3- Permanent Weapons and Trading: All Weapons purchased on Armas Marketplace should be bound by account, whereas all weapons purchased through the Joker Store are bound by character. If someone owns a character permanent weapon purchased through Armas, it should be converted into an account based one. This will clear up any confusion and it's not like LO will be losing copious amounts of money in doing so. When it comes to trading, permanent weapons (both character and account based) should be able to be traded between players similar to clothing, symbols, etc. New players will finally have a fighting chance to get their hands on capable weapons without spending money and veterans can trade weapons they don’t want or use anymore. To help limit possible confusion, Account and Character permanent weapons will be distinguished in a way so it's obvious to players trading what they are acquiring. 4- Login Bonus: The simple addition of a daily login reward would be more than enough to have players at least get on the game more frequently. Other users such as imV have more in depth ideas on said topic and others. Go check out his posts, if nothing else. 5- Gun Game: Keep the Beacon map as permanent and have it exclusively as a gun game (both free-for-all and team deathmatch), and have it function similar to fight club. This is probably the easiest suggestion on the list as everything is already done, just need to get rid of the Christmas theme it currently has. The added bonus of this would be the fact that new players could try some of the weapons out in a combat environment. 6- Suggestions: Actually paying attention to the game suggestions forum, it's that easy. There are a lot of great ideas in here, far better than the ones in this post, that could realistically improve this game that are sadly neglected. For instance, just look at the clothing suggestions, that alone has more than enough content to bring people back.
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