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MattScott

Emergency maintenance 1/23 1AM PST (COMPLETE)

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Hi all,

 

I am sorry. I have just been notified by my network engineers that our Europe provider misunderstood and scheduled our hardware upgrades for today instead of tomorrow. 


Europe districts are offline, so we are going to do the maintenance now.

 

Thanks,

Matt

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But I just woke up 😧 Noo.   Oh well, more Rimworld shenanigans until the servers pop back up. x) 

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Oh.. alright.

For the.. what.. 5/6 time they did misunderstood?

 

What's wrong with this world?

Everyone misunderstand damn it.

 

Well.. it's ok i guess.

Are threat districts back after this maintenance? @MattScott

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We are back online. 

 

7 minutes ago, AlishaAzure said:

Are threat districts back after this maintenance? 


We are still short servers to put threat back in. I’m anticipating we’ll have those online by Friday the 31st.

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Just now, MattScott said:

We are back online. 

 


We are still short servers to put threat back in. I’m anticipating we’ll have those online by Friday the 31st.

Thanks for the news.

 

Will be sure to check back next week then.

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10 minutes ago, MattScott said:

I’m anticipating we’ll have those online by Friday the 31st.

Just another week, but damn if the wait isn't full of suck.

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2 minutes ago, Parthian said:

Still can't get in 🙃

8d98a2980c2d42be4163a05c8f45d328.png

Having the team take another look.

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50 minutes ago, MattScott said:

Hi all,

 

I am sorry. I have just been notified by my network engineers that our Europe provider misunderstood and scheduled our hardware upgrades for today instead of tomorrow. 


Europe districts are offline, so we are going to do the maintenance now.

 

Thanks,

Matt

well at least its moving forward even if it is wobbly like too much ale

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2 minutes ago, Yass94 said:

The game is under MAINTENANCE?

did you read the first post before posting?

I mean come on now at least do that lol

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1 minute ago, Fortune Runner said:

did you read the first post before posting?

I mean come on now at least do that lol

I didnt cause i didnt even know,i just wanted to know,keep calm dude

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Looks like in our rush, we left a restriction on that booted regular players but not our admin who tested that everything was up.

 

Everything should be working properly now.

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On 1/23/2020 at 11:50 AM, Fortune Runner said:

did you read the first post before posting?

I mean come on now at least do that lol

Honestly, no offense, just pay attention to servers status and what Matt said.

Server were back online but something went* wrong.

Edited by AlishaAzure
Error fixed
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19 minutes ago, MattScott said:

We are back online. 

 


We are still short servers to put threat back in. I’m anticipating we’ll have those online by Friday the 31st.

We're drastically short on population as well, I and a lot of other people ain't so sure it's a good idea to bring this back just yet despite servers available. 
 There has to actually be people to face in those districts, and Jericho has been severely lacking of late. 

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3 minutes ago, AlishaAzure said:

Honestly, no offense, just pay attention to servers status and what Matt said.

Server were back online but something goes wrong.

Thank you for your support man,thats what i was tryina say..

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I hope new cpus gives more stable server tick rate because now it was 35-45. Does new cpus have higher clocks or more cores?

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1 hour ago, Yass94 said:

Thank you for your support man,thats what i was tryina say..

No worries.

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3 hours ago, Yass94 said:

I didnt cause i didnt even know,i just wanted to know,keep calm dude

if i was any calmer id be on laughing gas

youre fine im just laughing about it

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16 hours ago, MattScott said:

Hi all,

 

I am sorry. I have just been notified by my network engineers that our Europe provider misunderstood and scheduled our hardware upgrades for today instead of tomorrow. 


Europe districts are offline, so we are going to do the maintenance now.

 

Thanks,

Matt

I really feel for you, it really seems that you've landed with the worst provider in Europe.

 

You've seemingly got the most incapable provider in all of Europe. In any situation that impacts customers, if I "misunderstood" and took your services down, I would be fired. Perhaps because of the higher stakes, but their track record is pathetic.

 

In the past two months they've:

  1. Failed to provide hardware on time
  2. Failed to file necessary paperwork for hardware to clear customs
  3. Failed to install the proper software/operating systems
  4. Failed to schedule a proper downtime and took your services down a day early.

I'm sure you're re-evaluating your business with them, but it's such a bad look for APB when the European provider is so wildly incompetent.

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13 hours ago, UnawarePolarBear said:

In the past two months they've:

  1. Failed to provide hardware on time
  2. Failed to file necessary paperwork for hardware to clear customs
  3. Failed to install the proper software/operating systems
  4. Failed to schedule a proper downtime and took your services down a day early.

Welcome to the game industry. Stuff like this happens all the time. No one just tells you that. 

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1 hour ago, HawtGirl said:

Welcome to the game industry. Stuff like this happens all the time. No one just tells you that. 

Disagree entirely, but sure.

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On 1/24/2020 at 3:07 AM, UnawarePolarBear said:

You've seemingly got the most incapable provider

So you are stating everything that happened from the beginning to this day is the provider fault, do you have any prove?

I am sure they both made mistakes

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