RIOT was not a failure because it did what LO set out to do, get familiar with how APB works and finish implementing a way to detect city blocks which has been said multiple times will play a role in future missions, events etc.
This is your opinion. My opinion is that the Thunder is super fun to use and easily my favourite shotgun.
The New Glory has nothing to do with the original N-TEC 7c, other than sharing the model. LO also didn't make the model for the Showstopper for that matter, so the argument is kinda moot.
What exactly else should they do? Premium is one of the very few things that they can give out that really only compensates the people who lost out, since giving anything else would require them to filter players who are actually active, which is incredibly difficult to do. I'll also let you know that giving out premium or it's equivalents is basically what most MMOs do as downtime compensation.
Also, here are your options for the server: New York, or none at all. The EU servers are currently stuck in customs, so instead of leaving the EU servers down over the weekend LO decided to host them in NY while they have to wait. Completely out of their control.