MattScott 15242 Posted May 13, 2019 Hi everyone, I just checked with the team, and it looks like all players who logged in within the last 60 days should now have 2 weeks of Premium added to their account. This includes players on all worlds, on PC, XB1, and PS4. Several players asked me why this took so long, and why we didn't just issue a code like last time. I would have preferred to issue a code, because it's much easier to do, but console players can't redeem them. There was one other way, but it would have involved waiting till Wednesday's patch to implement. The easiest way to check for Premium is to log into the APB Marketplace here: https://www.gamersfirst.com/marketplace/ingame/index.php?gameID=20 If you logged in during the last 60 days, but for some reason your account didn't get the compensation, please open a Support ticket, and we will do our best to escalate getting it out to you. Thanks, Matt 10 7 Share this post Link to post Share on other sites
speee 90 Posted May 13, 2019 (edited) Thanks! This was a very generous compensation. Edited May 13, 2019 by speee Share this post Link to post Share on other sites
Lord Cashpoint 269 Posted May 13, 2019 Thank you for the compensation! Any word when you guys will rotate the weekly Armas items? Share this post Link to post Share on other sites
MattScott 15242 Posted May 13, 2019 9 minutes ago, Lord Cashpoint said: Any word when you guys will rotate the weekly Armas items? Due to some of our tools being down from the network migration, we're running behind on new ARMAS features. However, we're hoping the next set will get rotated in by Friday. 5 Share this post Link to post Share on other sites
Flaws 1033 Posted May 13, 2019 Just now, MattScott said: Due to some of our tools being down from the network migration, we're running behind on new ARMAS features. However, we're hoping the next set will get rotated in by Friday. Thank you and thanks for the compensation Share this post Link to post Share on other sites
Lelouche 1 Posted May 13, 2019 Good day, I still have not received my premium. My account type still says Free to Play. I got my friend who has not played in a long time logged in last night and he received his but i still have yet to get it. Please assist. IGN is Clovis 1 Share this post Link to post Share on other sites
Delete884943468320878423 172 Posted May 13, 2019 (edited) Thank you lol... although i must say... this is kinda op for a compensation. You are a very good man Mr. Matt... perhaps too good for ppl like us... Hopefully not too god for this business... i know ppl that failed for being too good. Wish you all the good luck i have left in my evil heart. Edited May 13, 2019 by Vnight Share this post Link to post Share on other sites
SpeedyCat 106 Posted May 13, 2019 2 hours ago, MattScott said: Hi everyone, I just checked with the team, and it looks like all players who logged in within the last 60 days should now have 2 weeks of Premium added to their account. This includes players on all worlds, on PC, XB1, and PS4. Several players asked me why this took so long, and why we didn't just issue a code like last time. I would have preferred to issue a code, because it's much easier to do, but console players can't redeem them. There was one other way, but it would have involved waiting till Wednesday's patch to implement. The easiest way to check for Premium is to log into the APB Marketplace here: https://www.gamersfirst.com/marketplace/ingame/index.php?gameID=20 If you logged in during the last 60 days, but for some reason your account didn't get the compensation, please open a Support ticket, and we will do our best to escalate getting it out to you. Thanks, Matt @MattScott What is with Players who havent logged in for more than 60 days on theyr accounts? Because you sayd that every player will get the compensation: I only ask about curiousity, it confused me a bit. Before somebody think something wrong....: “No, i dont need Premium, i have around 3k days.“ and atm i am happy with that. Thx & greetz, Speedy^^ Share this post Link to post Share on other sites
Lelouche 1 Posted May 13, 2019 3 hours ago, SpeedyCat said: @MattScott What is with Players who havent logged in for more than 60 days on theyr accounts? Because you sayd that every player will get the compensation: I only ask about curiousity, it confused me a bit. Before somebody think something wrong....: “No, i dont need Premium, i have around 3k days.“ and atm i am happy with that. Thx & greetz, Speedy^^ I'm curious about this too as it said for All players. My buddy who hasn't been on for months got his but i still haven't gotten it Share this post Link to post Share on other sites
MattScott 15242 Posted May 13, 2019 21 minutes ago, Lelouche said: I'm curious about this too as it said for All players. My buddy who hasn't been on for months got his but i still haven't gotten it 48 minutes ago, SpeedyCat said: What is with Players who havent logged in for more than 60 days on theyr accounts? Because you sayd that every player will get the compensation: (snip) I only ask about curiousity, it confused me a bit. Before somebody think something wrong....: “No, i dont need Premium, i have around 3k days.“ and atm i am happy with that. Thx & greetz, Speedy^^ My original intention had been to award Premium to everyone. However once we figured out that we couldn't release a code due to problems with consoles players, that meant we had individually award the Premium. Even doing this programmatically took an obscene amount of time. So at that point, I had to change the plan and limit the compensation to just players who have logged in within 60 days. 1 Share this post Link to post Share on other sites
Yeedman 134 Posted May 13, 2019 Why couldn't you give the premium the same way you did in last year's july? Share this post Link to post Share on other sites
vsb 6174 Posted May 13, 2019 13 minutes ago, Yeedman said: Why couldn't you give the premium the same way you did in last year's july? 4 hours ago, MattScott said: Several players asked me why this took so long, and why we didn't just issue a code like last time. I would have preferred to issue a code, because it's much easier to do, but console players can't redeem them. There was one other way, but it would have involved waiting till Wednesday's patch to implement. Share this post Link to post Share on other sites
killerskull 111 Posted May 14, 2019 Dammit I dunno the last time I logged in. But its ok. Ive already have several prem codes expire on me. Its too bad you cant gift them as I have more. I cant believe it but my 4 year prem codes are about to expire soon if I remember correct. Share this post Link to post Share on other sites
tiago0182 5 Posted May 14, 2019 FE players are still waiting for the premium commander Share this post Link to post Share on other sites
SpeedyCat 106 Posted May 14, 2019 6 hours ago, MattScott said: My original intention had been to award Premium to everyone. However once we figured out that we couldn't release a code due to problems with consoles players, that meant we had individually award the Premium. Even doing this programmatically took an obscene amount of time. So at that point, I had to change the plan and limit the compensation to just players who have logged in within 60 days. Ah okay, thanks for clarification @mattscott Keep up your good and hard work. I am glad that LO bought APB. Share this post Link to post Share on other sites
Guest Posted May 14, 2019 15 hours ago, MattScott said: Hi everyone, I just checked with the team, and it looks like all players who logged in within the last 60 days should now have 2 weeks of Premium added to their account. This includes players on all worlds, on PC, XB1, and PS4. Several players asked me why this took so long, and why we didn't just issue a code like last time. I would have preferred to issue a code, because it's much easier to do, but console players can't redeem them. There was one other way, but it would have involved waiting till Wednesday's patch to implement. The easiest way to check for Premium is to log into the APB Marketplace here: https://www.gamersfirst.com/marketplace/ingame/index.php?gameID=20 If you logged in during the last 60 days, but for some reason your account didn't get the compensation, please open a Support ticket, and we will do our best to escalate getting it out to you. Thanks, Matt Thank you very much, always the best. 15 hours ago, MattScott said: Due to some of our tools being down from the network migration, we're running behind on new ARMAS features. However, we're hoping the next set will get rotated in by Friday. Nice to hear and we alredy have new items on ARMAs! Share this post Link to post Share on other sites
TheSxW 47 Posted May 14, 2019 @MattScott Wouldnt it be easier to make an bound redeem key (like we have 15 Days Premium from Loyality) for PC players to all accounts "ON PC" and then focus on adding premium manually on "consoles" ?? just wondering why that method ? Share this post Link to post Share on other sites
Snappy 18 Posted May 14, 2019 Not a single person on Xbox was given premium.. 1 Share this post Link to post Share on other sites
Gamma64c 13 Posted May 14, 2019 (edited) 20 hours ago, MattScott said: it looks like all players who logged in within the last 60 days should now have 2 weeks of Premium added to their account. This includes players on all worlds, on PC, XB1, and PS4. [...] Thank you for echoing this to us 16 hours ago, MattScott said: My original intention had been to award Premium to everyone. [...] Even doing this programmatically took an obscene amount of time. So at that point, I had to change the plan and limit the compensation to just players who have logged in within 60 days. Is there a chance that players who did not login in the last two months can get a week of premium at a later stage (maybe with next patch) in a manner which does not take too much time from the programmers? Edited May 14, 2019 by Gamma64c formatting 1 Share this post Link to post Share on other sites
unbesiegbar 1 Posted May 14, 2019 6 hours ago, Gamma64c said: Thank you for echoing this to us Is there a chance that players who did not login in the last two months can get a week of premium at a later stage (maybe with next patch) in a manner which does not take too much time from the programmers? yea that would make more sense. hope they do it. 1 Share this post Link to post Share on other sites
thelinux 51 Posted May 15, 2019 Cheers, seems like a generous gesture, especially for f2p players. When giving out free stuff, you'd think people won't find any reason to complain, but they're actually complaining about how it was delivered... unbelievable! 1 Share this post Link to post Share on other sites
Letter 25 Posted May 15, 2019 Thanks! My alt account (created ten months ago) didn't receive it btw. Probably level /playtime is too low. I had hope to kickstart it with the premium... Share this post Link to post Share on other sites
PlasticPapi 0 Posted May 17, 2019 On 5/14/2019 at 9:17 AM, Snappy said: Not a single person on Xbox was given premium.. Yep. Still haven't received, days later. Even sent out a support ticket right away, no reply. Share this post Link to post Share on other sites
