Darkzero3802 399 Posted September 21, 2019 As the title says, I used the razer gold 4 days ago to buy G1C and I have yet to receive the clothing on any of my characters @Lixil 1 1 Quote Share this post Link to post Share on other sites
VanilleKeks 435 Posted September 21, 2019 https://support.gamersfirst.com/hc/en-us Quote Share this post Link to post Share on other sites
Hexerin 610 Posted September 21, 2019 5 minutes ago, VanilleKeks said: https://support.gamersfirst.com/hc/en-us Then you wait a month or longer, for something that takes a few seconds to check. 4 Quote Share this post Link to post Share on other sites
Darkzero3802 399 Posted September 21, 2019 Just now, Hexerin said: Then you wait a month or longer, for something that takes a few seconds to check. ^ This. Support is just horrible around here and they can clearly see I bought it, when and how so theres no reason this couldnt be cleared up yesterday. 1 1 Quote Share this post Link to post Share on other sites
Evagelyne 108 Posted September 21, 2019 I think it took 35 days for them to get back to me from my last ticket. I think Lixil has a Discord you can message directly, but idk for sure. Quote Share this post Link to post Share on other sites
Visionaireh 10 Posted September 22, 2019 Same issue here @Lixil @MattScott Quote Share this post Link to post Share on other sites
NotZombieBiscuit 2022 Posted September 22, 2019 But they look terrible? Also I am still not sure what the design has to do with Razor Gold. Quote Share this post Link to post Share on other sites
Solamente 4543 Posted September 22, 2019 1 hour ago, NotZombieBiscuit said: But they look terrible? Also I am still not sure what the design has to do with Razor Gold. there’s some really pale yellow Quote Share this post Link to post Share on other sites
VanilleKeks 435 Posted September 22, 2019 20 hours ago, Darkzero3802 said: ^ This. Support is just horrible around here and they can clearly see I bought it, when and how so theres no reason this couldnt be cleared up yesterday. Yeah support times are bad, so let's just have several hundred tickets get their own individual threads. That will sure speed up response time. 2 Quote Share this post Link to post Share on other sites
Cpt. Jack 0 Posted September 22, 2019 yup same haven't received my razer gold clothes Quote Share this post Link to post Share on other sites
MattScott 9819 Posted September 22, 2019 Hi all, The devs are looking at this. No need to open a ticket. If you made a purchase, we’ll get you sorted. Thanks, Matt 1 2 Quote Share this post Link to post Share on other sites
Darkzero3802 399 Posted September 22, 2019 2 hours ago, VanilleKeks said: Yeah support times are bad, so let's just have several hundred tickets get their own individual threads. That will sure speed up response time. And lets make an individual ticket for an issue thats affecting everybody 1 1 Quote Share this post Link to post Share on other sites
moxxichixx 134 Posted September 22, 2019 I don't trust Razer website x.x Quote Share this post Link to post Share on other sites
neophobia 196 Posted September 22, 2019 27 minutes ago, moxxichixx said: I don't trust Razer website x.x it's pretty garbage but razer is reputable enough lol Quote Share this post Link to post Share on other sites
VanilleKeks 435 Posted September 22, 2019 1 hour ago, Darkzero3802 said: And lets make an individual ticket for an issue thats affecting everybody At the start of the thread this was about you and one other replier, I couldn't know it affected everybody. My point still stands regardless. 3 Quote Share this post Link to post Share on other sites
Kakalaki 63 Posted September 23, 2019 On 9/21/2019 at 8:55 PM, Darkzero3802 said: As the title says, I used the razer gold 4 days ago to buy G1C and I have yet to receive the clothing on any of my characters @Lixil mimimi i wasted Money for a dead game i didnt get rewarded for it On 9/22/2019 at 8:26 AM, NotZombieBiscuit said: But they look terrible? Also I am still not sure what the design has to do with Razor Gold. Kids spending to much Money for Pixels These days ... i dont understand 1 1 Quote Share this post Link to post Share on other sites
Spy 91 Posted September 23, 2019 On 9/21/2019 at 9:16 PM, VanilleKeks said: https://support.gamersfirst.com/hc/en-us My ticket of 14 days ago is still not answered to. With this timeframe in mind I can't blame him for posting on the forums. Quote Share this post Link to post Share on other sites
Darkzero3802 399 Posted September 23, 2019 On 9/22/2019 at 3:55 PM, VanilleKeks said: At the start of the thread this was about you and one other replier, I couldn't know it affected everybody. My point still stands regardless. 1. Im speaking for myself 2. Nobody else bothered to reply to this thread so you cant say its just us 2 if nobody else bothers to say wether or not they purchased. 3. Matt even said theres an issue so your point has no ground. 12 hours ago, Kakalaki said: mimimi i wasted Money for a dead game i didnt get rewarded for it Kids spending to much Money for Pixels These days ... i dont understand If nobody spent money games wouldnt stay running. Somebody needs to spend so you can enjoy your free play. 12 hours ago, Spy said: My ticket of 14 days ago is still not answered to. With this timeframe in mind I can't blame him for posting on the forums. Gl, only another 16 days to go before they get to you. Ticket times are still at 30 days which is atrocious. The games dead and times are above 3 days id hate to see how bad these times would be if the population was healthy. Quote Share this post Link to post Share on other sites
Synthetiic 0 Posted September 23, 2019 1 hour ago, Darkzero3802 said: If nobody spent money games wouldnt stay running. Somebody needs to spend so you can enjoy your free play. Bought the Key To The World Pack couple of weeks ago now im desperately waiting for an answer to the situation / unban of my account. eksde I think couple if not most of the tickets are just things that can be solved in 1-2 answers. Even if you would only have 5 people in the support team, who daily answer tickets. each one of them answer 20 tickets per day, thats not really much i believe. they would have 100 tickets per day. That would already decrease the waiting time to ~8-9 days instead of having to wait 30days to get my items i ordered back then or getting my account unbanned etc. Im actually curious how the support team is working. ^^ Quote Share this post Link to post Share on other sites
Evagelyne 108 Posted September 23, 2019 (edited) 29 minutes ago, Synthetiic said: Bought the Key To The World Pack couple of weeks ago now im desperately waiting for an answer to the situation / unban of my account. eksde The pepe avatar, "sweaty-*" above it, username "Synthetiic" (sharp edge), the "eksde", and how you write (EU?)... Not shocked you're banned, lol. EDIT: Oh, and you were using autosprint and removing muzzle flashes, grenade smoke, and car explosions... Naturally. Edited September 23, 2019 by Evagelyne omg that username lmao + the reason for ban Quote Share this post Link to post Share on other sites
Asco 3 Posted September 23, 2019 I received it instantly Quote Share this post Link to post Share on other sites
CookiePuss 4045 Posted September 23, 2019 49 minutes ago, Synthetiic said: Bought the Key To The World Pack couple of weeks ago now im desperately waiting for an answer to the situation / unban of my account. eksde What uh... Whatcha get banned for? Quote Share this post Link to post Share on other sites
Synthetiic 0 Posted September 24, 2019 1 hour ago, Evagelyne said: The pepe avatar, "sweaty-*" above it, username "Synthetiic" (sharp edge), the "eksde", and how you write (EU?)... U a genius gotta give u that ^^ 1 hour ago, CookiePuss said: What uh... Whatcha get banned for? APB Manager... Quote Share this post Link to post Share on other sites
CookiePuss 4045 Posted September 24, 2019 34 minutes ago, Synthetiic said: APB Manager... Welp, best of luck. Quote Share this post Link to post Share on other sites
Solamente 4543 Posted September 24, 2019 2 hours ago, Synthetiic said: U a genius gotta give u that ^^ APB Manager... the thing that orbit was very clear about being bannable? Quote Share this post Link to post Share on other sites
