Amayii

I have moved this topic to the Game Suggestions section of our forums. ~@mayii

Based on the posts by Matt here and here, the current server configuration is temporary and will improve once we have all of the servers fully operational. As for what your ping will be to any of the available servers once all the works have been fully completed that will remain to be seen. I'm sorry for the temporary inconvenience this causes. ~@mayii

I have moved this topic to a more appropriate section of our forums. ~@mayii

You can make the ticket under the following category: 'Purchase Issue' > 'Missing Purchase', but be sure to detail that this is in relation to the compensation for the server issues. Linking this thread would likely be a good thing to do as well. ~@mayii

Be sure to send in a detailed ticket to our support team at https://support.gamersfirst.com so that the team can fully investigate this and hopefully resolve it quickly for you. To the best of my knowledge a trade either happened or didn't happen so you should have either the item or the money. ~@mayii

I have moved this thread to the off topic section of our forums. Happy holidays. ~@mayii

I have taken note of this issue and the team will work to resolve this as quickly as they can. I'm not able to give an ETA on that at this time. I'm sorry for any inconvenience this may have caused. ~@mayii

The instances should all be available again, please don't hesitate to inform us should any further issues arise. ~@mayii

I have moved this topic to the PC Bugs and Tech issues, Thank you for bringing this to our attention, I have alerted the team of these issues. I'm very sorry for the inconvenience. ~@mayii

Thank you for diligently reporting it to us, I have informed the team of the troubles on both servers. ~@mayii

While the support response times are not to the standards we would like them to be. The team is working hard to get them there, they have improved quite substantially since then. It shouldn't take more than 2-3 weeks, but tickets might be handled at different priorities depending on the subject. You can keep track of the customer support response times on ~@mayii

As mentioned by Ritual, be sure to send in a support ticket at https://support.gamersfirst.com so the team can fully help you resolve this. ~@mayii

I have moved this thread to the PC Bugs and Tech Issues section of our forums. I have brought this up with the team as well. ~@mayii

Based on the information that I'm getting all Citadel districts should be up and accessible. I'm sorry for the inconvenience this may have caused. ~@mayii

I have merged all the threads on the current Citadel issues and have contacted to the team in hopes of having this issue resolved as quickly as possible. ~@mayii

Be sure to submit a ticket to our Customer Support team so that they can fully resolve this premium issue. The tradelock you mention can be a temporary one, most often this happens when a new combination of account and device is detected by our systems. A message should appear in your ingame chat when joining the social district making you aware of the remaining time. Should this not be the case then I advise you to contact the Customer Support team to get more information as to why this might be happening. ~@mayii

I have moved this thread to the PC Bugs and Tech Issues section of our forums, While a screenshot would have been helpful in easily diagnosing the issue, we can try to proceed without it for now. If this is the issue I believe it to be, namely the launcher showing a red ERROR button instead of the normal START on then a pc restart should resolve this issue. ~@mayii

Thank you for letting me know, I have updated the team on this current status. I'm sorry for the inconvenience this causes. ~@mayii

I believe he's referring to this post from Lixil: ~@mayii

I just got word that the social district should be back on NA. Enjoy customizing and of course AFK'ing. ~@mayii

Based on the posts by Matt here and here, the current server configuration is temporary and will improve once we have all of the servers fully operational. I have merged several threads mentioning the same issues, I'm sorry if this came across to you as me trying to silence anyone. The team has been alerted of both the missing instances and the issues mentioned to be happening on Armas, at this moment in time I'm not able to share further details on that. ~@mayii

Be sure to send in a ticket to our Customer Support Team so that they can fully investigate and resolve this issue. ~@mayii

Based on the posts by Matt here and here, the current server configuration is temporary and will improve once we have all of the servers in all of the locations fully operational. I'm sorry for the temporary inconvenience this causes. ~@mayii

I have alerted the team of these issues, they are investigating how to resolve them as quickly as possible. I'm terribly sorry for any inconvenience this may cause until it is resolved. ~@mayii

Send in a ticket to our Customer Support Team with all the relevant information so they can easily investigate this matter. I have notified the team of both these issues and they are working to resolve these as quickly as possible, I'm sorry for any inconvenience this may cause. ~@mayii