Flight

You can see the current ticket progress here, updated weekly: Wait patiently, and your ticket will be addressed eventually - though I do understand your frustration. The team has been, and are still putting a lot of effort into optimizing response times.

We're aware of Vivox being down, we're looking into it.

The thread was hidden for now. I believe the issue with that given subforum is being corrected, or the thread will be posted elsewhere. We'll keep you updated!

I have gone ahead and cleared a bunch of replies to this thread. They were mainly insults towards other users, or name and shame. Warnings were handed out, but I must remind the rest of you that this kind of behaviour is not tolerated. It is entirely feasible to have a discussion without resorting to insults.

We will indeed be handling old tickets that were submitted prior to this change in policies. Locking thread.

These changes are not final. We'll continue to search for the right values

The nature of your ticket matters a great deal. This might provide you some insight as to the overall status of CS:Though you should expect to see an improvement soon, because we will no longer be handling scam related tickets which currently take up a huge portion of time.

We closed the thread for now, but might reopen for rank requests in the future. Please do not private message any moderators / GMs / others about this matter. We'll let you know.

You indeed need to reach out to support with issues like these. We can not assist you on the forums

Hi Cookie! -- I've moved the thread to the correct section. The additional thread which you created was automatically deleted due to the similar name. I hope it did not cause too much trouble. Have a nice day everyone!

I have passed on the list to the team. You should see your characters ranked up quite soon. Locking thread for now.

I have passed this on. I do not have an ETA yet.

As stated previously, please reach out to support. https://support.gamersfirst.com/hc/en-us

Locking thread for now. Any further discussion concerning the recent patch should be directed to existing threads.

I've cleaned a bunch of replies to this thread. Please be civil, everyone.

Cleaned up the thread a little to get rid of some toxic replies and conversations surrounding those. If your reply was removed, that is why. Keep it civil, everyone

Hi everyone, people up until (including) page 4 should see that their characters have been ranked up. If you have received maxed roles as well, please keep it mind that it may take some time for all of them to apply. Check your roles tab and if the numbers look weird, simply wait in the district as the roles progress. You should see notifications pop up regularly. I'll try to see if I can pass on the list of people who requested boosts after page 4, I'll do my best but no promises!

Moved thread to correct section.

We are aware of this issue.

https://www.microsoft.com/en-us/download/details.aspx?id=30679 Give this a shot. Edit: Though, Tobii should be correct in saying that. This is quite weird.

The follow might be of relevance to people who are in this for testing purposes. "I've also added a set of weapon mods with no rating requirement that will be sent to players on OTW. This is one each of the rank 1 and 2 mods that would unlock through the roles, plus a few each of the rank 3 mods." As Matt stated above, post your OTW character names on this thread and the team will grant them a max rank boost.

We ban for the usage of macros, not for the possession of software/firmware which allows you to create them. Rebinding your shoot key to your scrollwheel is not considered a macro, so go ahead. Moved your thread to the correct section.

Yes, this will be included in the patch. Just raised the cap to 145 fps to support 144 hz monitors, which have become more widespread.

If you believe a player to be cheating, which includes triggerbots - capture evidence and report them through support. Keep in mind that name and shame is not allowed in-game or on the forums so do not create threads like these in the future, especially not if they contain names of players. https://support.gamersfirst.com/hc/en-us

Hi TheTankBal, the advanced launcher is safe to use Locking thread.