I do believe that people can. But that was never really the issue.
They can earn second chances and they can be given second chances, but they do not have the right to persist to be granted them from each and everyone.
Damage has been done, the enjoyment and time of many people are wasted by cheating on a daily basis. This is time people won't get back.
And while some may contribute more or less than others it is the combined total that ultimately leads to vast grievances of the general playerbase.
I imagine a good start for showing remorse would be to not call people "silvers" when they rightfully point out those past missteps.
From my experience showing acceptance instead of trying to denunciate their objections leads far more often to goodwill and a dropping of the matter.
I understand it can be frustrating not being forgiven while actively trying and showing best intentions but sometimes it is just to late for some and one has to accept that too.
It will take strength to remain true to their new proclaimed person through all that but if one really has changed or wants to it is part of that growing.
Also APB being such a small community means it's not your general cs mm cheater that you will report and never see again (banned or not).
Sometimes you met these individuals every other day, got downright mocked. I would very much differentiate in the weight of such cases.