i will try to explain the situation.
1. TasteMyKetchup this is the character we talk about.
2. Hes got banned then hes not in his account as i remember or on social district
3. he has plenty of hours played on thich character same as insane ammount of legendaries and apb$
4. he want to know "WHY hes got banned!!" - he tryies to get this ansfer from at last 1-3 years as i remember with replies COPY/PASTE aanswer and close ticket
5. maybe some patootie fuked devs will look below their divine person and get know about it what hes done wrong
6. he's not getting any information about - Time of ban / Reason of ban / system which bans him etc etc etc.
so i think it was unfair
anyway i got unbanned just now and the reason was "you will not jump using vegas 4x4 on empty district" + manual ban hammer using fairfight system
as i remember they say he do "something" against the rules thats it