Extended Server Maintenance (Monday 4/29/2019)

[MattScott 15242]

Hi all,

 

One more brief update. We're waiting on a trouble ticket to get fulfilled with our new datacenter to fix a final hardware issue.

Then we have two tasks that can be completed, and the servers can come back online.

 

I can't predict how long the trouble ticket will take to get addressed.

But I'll let everyone know once we're back online.

Thanks,
Matt

[Unseen2339 6]

for a second there i thought i missed the boat just heard about this game making a comeback cant wait .

 

[Grelko 33]

19 minutes ago, MattScott said:

I'll let everyone know once we're back online.

Thanks,
Matt

 

Hmm, everytime I hit F5 or refresh the page, it auto scrolls down about 3 lines. But it only does it if I'm focused on my post.

Edited May 2, 2019 by Grelko

[Warg86 38]

Game status offline better than nothing . We have hope now FE fans.

[Micwilbur 4]

Can't complain about a basically free game being down for a minute or 3 days.   Just happy they're working on it.

However, if I may...

I get home from work in about 3 hours.  Having it back up by then would be wonderful.  Thank you so much, in advance.

[Unseen2339 6]

welp off 2 sleep hopefully its up tomorrow good night  

[Aquefire69 5]

Still hoping for tonight *erm morning now. Haha

[Grelko 33]

So, any update on that ticket or those final 2 tasks you need to finish up yet? It's almost been another 4 hours.

Edited May 2, 2019 by Grelko

[Micwilbur 4]

3 hours ago, Micwilbur said:

Can't complain about a basically free game being down for a minute or 3 days.   Just happy they're working on it.

However, if I may...

I get home from work in about 3 hours.  Having it back up by then would be wonderful.  Thank you so much, in advance.

I was going to say that I should have commented on when I wanted to play a couple of days ago, as I have arrived home and thought I was logging in, actually! 

"So close... So close and yet so fa-ar..."  --Frankie Valley

[halfscalped 2]

Who spilled coffee on the server? XD

[Aquefire69 5]

 

 

Hopefully they did not break it!

[theemole 13]

hammy is getting old, maybe his bladder isn't what it used to be

[Zolerox 564]

Completly stupid but it's fun,

 

Your 3 profile pictures line up to spell H A T.

1 hour ago, halfscalped said:

Who spilled coffee on the server? XD

 

1 hour ago, Aquefire69 said:

 

 

Hopefully they did not break it!

 

1 hour ago, theemole said:

hammy is getting old, maybe his bladder isn't what it used to be

 

[Grelko 33]

3 hours ago, Grelko said:

So, any update on that ticket or those final 2 tasks you need to finish up yet? It's almost been another 4 hours.

Taking a game from 2009 and "physically" moving it to 2019 with only a 12 hour maintenance. Almost 66 hours later, seems more of a realistic timeline, I figured it would be closer to 3 days.

 

I just mess with you guys like I do to folks on other forums. Please take your time and get everything working properly.

 

So anyways back to what I was saying. It's getting close to 8 hours now, I hope everyone had a good night sleep and could we finish this up finally lol?

 

6 hours ago, Zadman said:

Game status offline better than nothing . We have hope now FE fans.

It's back to showing Unable to connect, Please check your internet connection.

[NIMPO 6]

hg

[Aquefire69 5]

So who bets it will be online tonight?

[Warg86 38]

who knows its 50/50

[Sang 66]

1 hour ago, Grelko said:

Taking a game from 2009 and "physically" moving it to 2019 with only a 12 hour maintenance. Almost 66 hours later, seems more of a realistic timeline, I figured it would be closer to 3 days.

 

 

I had no idea that they were doing something so extensive with our apocalyptic dinosaur. 

No wonder we are having some major downtime.

[ChrisKrypton 15]

Step 1: Data center needs to respond to a technical problem ticket

Step 2: Solution is provided to Step 1's problem

Step 3: Task 1

Step 4: Task 2

Step 5: Server spools up 'OR' see step 1

 

Hello Tech team which step are we on :D? Thank!

[MattScott 15242]

Hi all,

 

Just posting another status. We are currently working through a database speed issue and an issue with the login server. The engineers on my end are troubleshooting.

 

Thanks,

Matt

[demonshinta 44]

9 minutes ago, MattScott said:

Hi all,

 

Just posting another status. We are currently working through a database speed issue and an issue with the login server. The engineers on my end are troubleshooting.

 

Thanks,

Matt

Ty, for the update

i hope the Engineers got some sleep  

[Sooney 7]

2 minutes ago, demonshinta said:

Ty, for the update

i hope the Engineers got some sleep  

i can imagine how they are...

 

 

[N1ghtmare_999 0]

12 minutes ago, MattScott said:

Hi all,

 

Just posting another status. We are currently working through a database speed issue and an issue with the login server. The engineers on my end are troubleshooting.

 

Thanks,

Matt

Maybe it needs time? Data are cashing to buffer pool, execution plans are compiling...

[DwightPfeiffer 6]

Basically free ?...I spend almost $200 a year on this game between the subscription and Marketplace, so please forgive me when I ask about compensation.

[Random01 0]

i realllllllllllly hope i can play f.e tonight