yes its one of these threads again
i sent a ticket Wed, Sep 26, 4:12 PM and it hasn't been answered yet
all i'm asking is for someone to reset it or something because it's just been sitting there and i think it just got lost in the void of all the other tickets
ticket # is (83784)
i know you guys and gals are busy bees and i'm grateful for all that you've done so thanks in advance