miketam Posted May 4, 2019 Posted May 4, 2019 MM u have steam authentication un ticked? or thats ticked?
Grelko Posted May 4, 2019 Posted May 4, 2019 Just now, miketam said: MM u have steam authentication un ticked? or thats ticked? I was wondering if he was going through steam or PC. The way I said, worked for me on PC.
Rubbermade Posted May 4, 2019 Posted May 4, 2019 5 minutes ago, Micwilbur said: Seems I've done that, but I'll try again. Thanks. I'll report back. I can't get to the Alec Masters screen. do you have more than 1 account ?
miketam Posted May 4, 2019 Posted May 4, 2019 Well..they really shud have said in advance ..if thats the case..we have the server back up...but erm..we managed to lose 2 weeks of data...sry bout that.
Micwilbur Posted May 4, 2019 Posted May 4, 2019 2 minutes ago, Rubbermade said: do you have more than 1 account ? No.
SgtFrostburn Posted May 4, 2019 Posted May 4, 2019 rip... i just started playing today and making progress if they roll back to the 4/29 save then i will lose hours of progress over people losing progress. i'm normally ok with losing progress but waiting a week to lose progress over people losing progress is just a double edged sword the period got replaced with a slash when i loaded in for my email
Micwilbur Posted May 4, 2019 Posted May 4, 2019 12 minutes ago, Slothery said: Hello, First I'd try verifying your files. If this doesn't work, try "Running as Administrator". Second, maybe try reset your password. This is a long shot, but it might work. If all these attempts do not work, contact support. But you probably won't get a response this weekend. Does resetting my GamersFirst password reset my game password? There is no way to reset the game password on the screens I am able to currently view. I reset my GF password, but that didn't help. Not sure how to "verify my files". I'll look around and try these suggestions. Thank you.
SgtFrostburn Posted May 4, 2019 Posted May 4, 2019 2 minutes ago, Micwilbur said: Does resetting my GamersFirst password reset my game password? There is no way to reset the game password on the screens I am able to currently view. I reset my GF password, but that didn't help. Not sure how to "verify my files". I'll look around and try these suggestions. Thank you. resetting your gamersfirst password does change your ingame password. if your running it on steam you can right click the games' title in the library, click properties and it should be in one of the tabs
Micwilbur Posted May 4, 2019 Posted May 4, 2019 OK. I'm in. Tried the same thing over and over until it worked finally. Definition of insanity? I guess insanity can be successful in some cases. Thank y'all for everything!
tiago0182 Posted May 4, 2019 Posted May 4, 2019 if they can't come back 2 weeks, I suggest they give us 1 week premium account to get back what we lost and leave the server like this
SgtFrostburn Posted May 4, 2019 Posted May 4, 2019 just submit a support ticket detailing your loss and they might help. especially if its a purchase
Sang Posted May 4, 2019 Posted May 4, 2019 (edited) *angry redhead rant edit* Glad they took the game down again so there will be no further loss of gameplay concerns for anyone Edited May 4, 2019 by Sang
ChrisKrypton Posted May 4, 2019 Posted May 4, 2019 Alternatively they can pull data from an account from that date, and just paste it in to an individual account, so people can keep they're 4/29 data, and for those that want to keep they're 5/4 data can do so. Whether that ability exists in FE IDK, but I have seen it done in other games several times. This way " I like lost progress folks are " are happy too. I assume the discussuion right now is to provide a global solution.
Grelko Posted May 4, 2019 Posted May 4, 2019 11 minutes ago, ChrisKrypton said: Alternatively they can pull data from an account from that date, and just paste it in to an individual account, so people can keep they're 4/29 data, and for those that want to keep they're 5/4 data can do so. If this is possible, then leave mine how it is now. Sure I lost some stuff and levels, but I can always get them back. As for my "first purchase" items and 2 custom wardrobe items I had in my mailbox, I'd probably never use them anyways, so it's no big deal. I'm not even sure what was all in there, somewhere between 12-15 items.
MattScott Posted May 4, 2019 Posted May 4, 2019 Hi all, We are going to temporarily take down FE so that players don't keep playing. The hope is to quickly test a more up-to-date database and then put the game back online. Thanks, Matt 2 1
Skippicaa Posted May 4, 2019 Posted May 4, 2019 25 minutes ago, Sang said: If they cave in to the "I lost progress" folks ... I will demand the return of the additional time lost between the moment we can log in again from the day before the extended maintenance .. which will probably take another week. Rinse and repeat If they cave to the "I lost progress folks"? You've got a bit of a complex going on friend. "...I will demand..." Maybe chill out a bit. You're lookin' mighty petty.
Dee_Kae Posted May 4, 2019 Posted May 4, 2019 This the thing I come back to from being away . Damn. Sad Layf
miketam Posted May 4, 2019 Posted May 4, 2019 Goddammit..i just spent hours trying to sort my mail out.
Sang Posted May 4, 2019 Posted May 4, 2019 1 minute ago, Skippicaa said: If they cave to the "I lost progress folks"? You've got a bit of a complex going on friend. "...I will demand..." Maybe chill out a bit. You're lookin' mighty petty. You are right .. I am being extremely petty... just angry about yet more downtime... and burned fingers from making lunch. Sorry 1
Dee_Kae Posted May 4, 2019 Posted May 4, 2019 This the thing I come back to from being away . Damn. Sad Layf
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