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Everything posted by ComFeyer

  1. the eu servers are currently spun up in our new york servers while we are working to get the eu servers fully sorted out. they were stuck in customs, as mentioned by matt previously. once those servers are all sorted out we will be bringing citadel back to the eu servers and then jericho should have both of the na locations available. video evidence can always be sent in, preferably via the support reports. keep in mind that any evidence needs to be verified and fully investigated for actions to possibly be taken based on it.
  2. i prefer to just do my work in peace without having to post on the public forums. i'll leave that to our mods and the staff.
  3. oh, hi there. Thank you all for tuning into the Q&A stream. For those of you that might have missed the Q&A stream, you can re-watch the full video on Twitch: https://www.twitch.tv/videos/478716864 Or Youtube: https://www.youtube.com/watch?v=EKvAdRXOeYY @Kevkof was kind enough to make a full transcript for those of you that want to read through the answers instead: https://forums.gamersfirst.com/topic/11052-second-apb-reloaded-qa-videos/?do=findComment&comment=144943
  4. i was just informed (and have double checked) this should now be resolved. if you still have this issue let me know
  5. thank you both for bringing this to our attention, i'll get this reported internally so that it can be resolved asap.
  6. as far as i have been made aware the players are allowed to talk in any language they want/can, as long as it's within the terms of service. but if you wish to contact a gm, the best option will always be english.
  7. feel free to send evidence to me as well so that i can try to have this 'evidence' included in the investigation into those accounts.
  8. hi there, after installing the game and logging in, you should be met with something that looks like an empty room. at the bottom of your screen you should see a bar that looks a lot like this one (but without the 'delete' and 'play' options) (link:https://i.imgur.com/KxchaqR.png) this should then bring you to something like the following screenshot where you can customize your character. (link:https://i.imgur.com/bwOsNzq.png) after this the last step is to confirm and then you should be good to go
  9. for those of you that were with us at the end of the jericho session, try to spot yourself it was intense, but we managed to get through all the bullets
  10. just a heads up that we'll be starting on jericho in about 15 minutes in the gold financial
  11. we will also be sending some of the gm's/moderators to financial 7 as well (the other gold instance)
  12. we will indeed be starting in 15 minutes from now. we will see you in financial-1 (the gold one, so everyone can join)
  13. thank you all for letting us know about this right away. i've passed this on to the team to get resolved. i don't think that will help. we will have to start of with small love taps
  14. if you could dm me your character name and server i could have a look to see if the character is online, but i'm afraid this might be an issue that to be resolved by either a server restart or with the help of our support team
  15. i just tried to connect and had no issues loading the characters or loading into the game. are you still experiencing this?
  16. Hi there, all you lovely players who've tested the new RIOT mode. This thread serves as a place for you all to post your feedback. Positive or negative, let us hear it!
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