blushface2 Posted September 1, 2018 Posted September 1, 2018 u guys need a bigger support team or something... ive had a ticket open since the 6th of august that hasnt even been looked at. seriously what is happening
vsb Posted September 1, 2018 Posted September 1, 2018 i’ve only put in 2 tickets and they both took around 2-3 weeks while i had no problem waiting neither issue prevented me from playing, which would def make me a lot saltier
Too_many_snowflakes Posted September 1, 2018 Posted September 1, 2018 Complaining on the forums won't make it move any faster. There have been multiple post about this, and it all really boils down to LO's workload. From what it sounds like, they're getting better at it. Patience.
Randodom Posted September 1, 2018 Posted September 1, 2018 3 hours ago, BXNNXD said: i’ve only put in 2 tickets and they both took around 2-3 weeks while i had no problem waiting neither issue prevented me from playing, which would def make me a lot saltier I'd like to have so fast replies too
CookiePuss Posted September 1, 2018 Posted September 1, 2018 My important tickets (account / weapon related stuff), were handled quickly. My less important tickets (mostly reporting ToS violations) have been sitting untouched for months. From this limited information, I would guess that ticket category matters.
Kevkof Posted September 1, 2018 Posted September 1, 2018 59 minutes ago, CookiePuss said: (mostly reporting ToS violations) Not sure if you'd even get an answer for those though. Maybe a 'Thx for reporting"
CookiePuss Posted September 1, 2018 Posted September 1, 2018 3 minutes ago, Kevkof said: 1 hour ago, CookiePuss said: (mostly reporting ToS violations) Not sure if you'd even get an answer for those though. Maybe a 'Thx for reporting" Thats actually a good point.
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