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Posted
6 hours ago, Randodom said:

I'd like to know what is the average wait time on support at the moment? 
Is it over a month? 

My ticket is now going on 2 weeks unchecked. I'm giving it some patience because LO is taking over the steaming pile of sh*t mess that G1 left.
Posted
6 hours ago, Randodom said:

I'd like to know what is the average wait time on support at the moment? 
Is it over a month? 

I think the category matters.
But yes, some have been waiting for more than a month.
Posted (edited)
12 hours ago, Randodom said:

I'd like to know what is the average wait time on support at the moment? 
Is it over a month? 

Should be around a month and 15 days atm but hopefully it will become less Edited by Keshi
Posted

1 month and 6 days for me, it was an account related ticket so I'm guessing Cookie is right and it was bogged down by all the tickets from poor slogs that didn't get auto unbanned

Posted
53 minutes ago, Puffdragon said:

The voices in my head are telling me that you should be patient...

I was waiting for one of these to appear..  😂
  • Smod
Posted

The nature of your ticket matters a great deal.

This might provide you some insight as to the overall status of CS:Though you should expect to see an improvement soon, because we will no longer be handling scam related tickets which currently take up a huge portion of time.

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