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jonrioux

Launcher issues 17/12/2019

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when i update on the launcher it stops at 52% and the download speed reduces from 3mb to 0.00kb/s and stops

 

- what ive done 

- re-installed the game

-restarded steam/ computer

- unchecked the v6 protocol

-cleared the caches 

-taken virus protection off

-used the advanced apb launcher

-repair button is greyed out

 

im not sure if i should wait a while until it kicks in ? lol 

 

Merged.

 

update: 

- I used the Advance launcher

- It loaded to 52% then very very very very slowly it still updated without budging from 52%

-then error came up

-I repaired it by pressing repair

- Then it started updating again and an extremely slow speed ( not completed yet  ) 20kb/s

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I'm also having this issue. The launcher is stuck at 47.12mb remaining and 376.58mb remaining when using steam to open the launcher. Upon relaunching the launcher it idles, then errors. At that point I'm given the option to repair, which just restarts the cycle.

Reference: 2019-12-16_22.44.35.123_Launcher_error

Steps I've taken to troubleshoot the issue:
 

- Re-installed via steam and the website
- Restarted my PC
- Unchecked v6
- Turned off antivirus
- Used the Advanced Launcher (I did not use this prior to having this issue, it was installed only to see if it would resolve the issue which it obviously did not)
- Ran traceroute
- Reset my router settings
- Re-enabled my firewall and gave APB and the Launcher full permission
- Changed the drive in which APB is installed (tried both SSD and HHD)
- Ran speed tests
- Deleting the LauncherFiles XML Document

- Running the Launcher in administrator
- Repairing EAC
- Refreshing the Launcher with Ctrl F5
- Wired and wireless connections
- Running in Windows 7 and Windows 8 Compatibility Mode

- Tried bypassing the launcher by launching the game directly via it's program file
 


What I've eliminated:

- It is not computer specific. I tried installing APB on my MSI GP63 8RE gaming laptop which has NEVER had APB installed on it. Needless to say it's a completely different setup than my tower, and I am experiencing the same issue on my laptop as well. 
- It's not a Windows Update issue. Given my laptop does not automatically update and is a few months behind.
- I don't need "better internets"
- I don't need "a better potato computer"

I'm going to assume that this is a server side issue. Seems to only impact players who have their files "re-scanned" when launching the launcher.  

That being said, I played APB yesterday without issue, only to try to log on today and have had nothing but issues for 12+ hours. I would reinstall Windows 10 but given it not being a PC specific issue, I feel that won't do much good.

Tower Specs:
Intel 8700k
Asus B360 Xtreme Mobo
GTX 1070 SC 8gb
32GB 4000mhz DDR4
Windows 10 Home

Laptop Specs:
Intel 8750H
GTX 1060 6gb
16gb 2666mhz DDR4
Windows 10 Home

ISP Century Link DSL:
40mbps down (average is around 32mb)
4mbps up (average being 3.5mb)
 

Merged.

 

Tracing route to apb-patch-gamersfirst.reloadedgames.netdna-cdn.com [151.139.237.34]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  modem.Home [192.168.0.1]
  2    23 ms    23 ms    25 ms  184-97-200-254.stpl.qwest.net [184.97.200.254]
  3    23 ms    23 ms    23 ms  lcrs-agw1.inet.qwest.net [71.33.0.9]
  4    29 ms    29 ms    28 ms  chp-brdr-04.inet.qwest.net [67.14.8.234]
  5    46 ms    45 ms    45 ms  be101.ccr41.ord03.atlas.cogentco.com [154.54.13.93]
  6    29 ms    29 ms    28 ms  151.139.44.3
  7    28 ms    29 ms    28 ms  151.139.44.11
  8    29 ms    30 ms    29 ms  151.139.237.34

Trace complete.

 

Pinging apb-patch-gamersfirst.reloadedgames.netdna-cdn.com [151.139.237.34] with 32 bytes of data:
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=42ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=34ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=29ms TTL=58
Reply from 151.139.237.34: bytes=32 time=28ms TTL=58

Edited by Saeko Busujima

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For now, here's a link to the full client as of the 11/12/2019 patch, courtesy of Kevkof. It should have all the up to date files and won't give the issue.

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7 hours ago, Sadira said:

For now, here's a link to the full client as of the 11/12/2019 patch, courtesy of Kevkof. It should have all the up to date files and won't give the issue.

Thank you, will reply with results.

 

Merged.

 

7 hours ago, Saeko Busujima said:

Thank you, will reply with results.

This worked for me. Thank you Sadira. I did bypass the launcher and launched the game directly. Not interested in finding out if anything happens otherwise.

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9 minutes ago, Saeko Busujima said:

This worked for me. Thank you Sadira. I did bypass the launcher and launched the game directly. Not interested in finding out if anything happens otherwise.

The launcher should work just fine as well, but either way works. Glad to be of help. ^^

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So I tried uninstalling the game, Repairing the game and every time I try to update the game I get an error with a bug report thing.

 

Look APB is pretty broken, but when you don't have your patches working properly it becomes even more broken.

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I have moved this thread to the PC Bug and Tech Issues section of the forums.

 

~@mayii

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nothing works for me or what has been put on the link, or download it from gamefirs, or steam anything at all, you are doing some maintenance or uploading a patch maybe, this is really amusing me I can't find a solution, well if you leave the apb until they update to 2.1 apb, I mean, or maybe I am making a mistake, maybe the best thing is that I may not install the apb after 9 years with the ....., well I don't know if you can tell me something useful to clean Apb's computer I think I did very well when I completely dismantled windows and make it work all over again as normal, all games are less apb, this is a joke, please fix the game that would cost you little, but it sure is culpa mia, I still have to buy an pc  of 4000 eu, to start the apb .. forgive misarcasm, thank you for trying to help, eh acer this game something better!

 

Edited by SirVilla

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My launcher is not updated. An error appears in the play button, I try to repair, but it still doesn't let me start it and it gives me an errorEL_-u_cWoAIvNiy?format=png&name=small

Edited by kagm

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4 hours ago, Nabiki said:

So I tried uninstalling the game, Repairing the game and every time I try to update the game I get an error with a bug report thing.

 

Look APB is pretty broken, but when you don't have your patches working properly it becomes even more broken.

After full installation. Delete two files:
APB
APB_Catcher
Open the APB launcher and click fix.
It helped me

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I currently have the same problem as @Nabiki Game refuses to update and because of this i cant access repair. Have not tried reinstalling.

 

Tried what @Clowbber suggested. Still wants to update and crashes, but gives me access to repair. But the apb launcher is not receiving any data (0.00 bytes/ 1.01.mb for ages before it crashes again)

Edited by REZJailBait
wrong name tagged
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Same for me..gets stuck at 0 bytes on apbeditor.u.zip

57 minutes ago, Clowbber said:

After full installation. Delete two files:
APB
APB_Catcher
Open the APB launcher and click fix.
It helped me

Didnt help :(

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It doesn't work for me either, I reinstalled everything from scratch, nothing works .....

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8 hours ago, kagm said:

My launcher is not updated. An error appears in the play button, I try to repair, but it still doesn't let me start it and it gives me an errorEL_-u_cWoAIvNiy?format=png&name=small

Hey you could give that a try

 

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9 hours ago, Sadira said:

For now, here's a link to the full client as of the 11/12/2019 patch, courtesy of Kevkof. It should have all the up to date files and won't give the issue.

What should I do if my account created in steam? 

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6 hours ago, heelruby said:

Hey you could give that a try

 

It didn't work, what else could I do?

 

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1 hour ago, SirVilla said:

It didn't work, what else could I do?

 

Once you did that, did you try to start the game using the launcher or the APB. e x e ?

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What should I do if I played normally and then after the update I get such an error apb error report what should I do?

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10 hours ago, Sadira said:

The launcher should work just fine as well, but either way works. Glad to be of help. ^^

 

Same here. The launcher doesn't seem to be working on first launch, after installation. It's stuck on downloading some files with no progression then errors out because of request timeouts probably.

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17 hours ago, heelruby said:

Once you did that, did you try to start the game using the launcher or the APB. e x e ?

 

I start it from steam, the advanced launcher does not start either, and that which desistale until the windows 10 pro itself, and reinstall everything from scratch, works all the games, less apb ... it goes without saying I think nothing more ... thank you anyway

 

Merged.

 

16 hours ago, Raverinne said:

Having problems launching the game

Here an link to pic which shows the error

https://imgur.com/FzjwzDA

 

at the same point I am wrong, also in an endless process ..

 

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Rather than start a new thread, I'll add to this one. I appear to have the same issue, launcher.log returns:
I use 1.1.1.1 w/ encrypted DNS but I don't use a proxy so highly doubt that my net config is the cause of the 403

I'm hearing about a server migration of some kind so I wonder if this is related

11:26:03 PM 1600 WARNING:  [ProtocolError] Download_attempts 99 of 100 offset 0
11:26:03 PM 1600 WARNING: http://apb.patch.gamersfirst.com/Client1.20.0.819684/APBGame/Content/Release/Maps/FinancialRiotDistrict/FinancialRiotDistrict_Survival_NorthEast.apb.zip (NetDNA-cache/2.2)
 [ProtocolError] System.Net.WebException: The remote server returned an error: (403) Forbidden.
   at System.Net.HttpWebRequest.GetResponse()
   at Hosting.cDownloader.DownloadFile(String sTargetURL, String sDirname, String sFilename, Int64 nExpectSize, Int64& nDownloadSize, cDownloadFileControl DFControl)
11:26:03 PM 1600 WARNING: GetLastWin32Error:0
11:26:03 PM 1600 Content-Length: 321
11:26:03 PM 1600 Date: Tue, 17 Dec 2019 05:26:03 GMT
11:26:03 PM 1600 [HttpResponse CharacterSet] iso-8859-1
11:26:03 PM 1600 [HttpResponse ContentType] text/html; charset=iso-8859-1
11:26:03 PM 1600 [HttpResponse IsFromCache] False
11:26:03 PM 1600 [HttpResponse IsMutuallyAuthenticated] False
11:26:03 PM 1600 [HttpResponse LastModified] 12/16/2019 11:26:03 PM
11:26:03 PM 1600 [HttpResponse Method] GET
11:26:03 PM 1600 [HttpResponse ProtocolVersion] 1.1
11:26:03 PM 1600 [HttpResponse ResponseUri] http://apb.patch.gamersfirst.com/Client1.20.0.819684/APBGame/Content/Release/Maps/FinancialRiotDistrict/FinancialRiotDistrict_Survival_NorthEast.apb.zip
11:26:03 PM 1600 [HttpResponse Server] NetDNA-cache/2.2
11:26:03 PM 1600 [HttpResponse StatusCode] Forbidden
11:26:03 PM 1600 [HttpResponse StatusDescription] Forbidden
11:26:03 PM 1600 WARNING:  RETRY (PORT:5193)[ProtocolError] (0)Success: 
11:26:03 PM 1600 WARNING:  [ProtocolError] Download_attempts 100 of 100 offset 0
11:26:03 PM 1600 WARNING: Failed to download http://apb.patch.gamersfirst.com/Client1.20.0.819684/APBGame/Content/Release/Maps/FinancialRiotDistrict/FinancialRiotDistrict_Survival_NorthEast.apb.zip after 100 attempts
11:26:03 PM 1600 Deleting C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\___.tmp
11:26:03 PM 1600 Setting file attributes for C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\___.tmp to normal
11:26:03 PM 1600 Downloading APBGame\Config\DefaultGame.ini.zip
11:26:03 PM 1600 Web host apb.patch.gamersfirst.com resolves to IP: 151.139.237.34, with Host Name: apb-patch-gamersfirst.reloadedgames.netdna-cdn.com
11:26:03 PM 1600 Download successful for http://apb.patch.gamersfirst.com/Client1.20.0.819684/APBGame/Config/DefaultGame.ini.zip after 1 attempts
11:26:03 PM 1600 Decompressing APBGame\Config\DefaultGame.ini.zip
11:26:03 PM 1600 Decompressing DefaultGame.ini.zip to DefaultGame.ini
11:26:03 PM 1600 Deleting C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\Client1.20.0.819684\APBGame\Config\DefaultGame.ini.zip
11:26:03 PM 1600 Setting file attributes for C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\Client1.20.0.819684\APBGame\Config\DefaultGame.ini.zip to normal
11:26:03 PM 1600 Checking C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\Client1.20.0.819684\APBGame\Config\DefaultGame.ini
11:26:03 PM 1600 Applying C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\Client1.20.0.819684\APBGame\Config\DefaultGame.ini
11:26:03 PM 1600 Setting file attributes for C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\APBGame\Config\DefaultGame.ini to normal
11:26:03 PM 1600 WARNING: 167 file download failed 

 

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