Kevkof

It'll be down for as long as it takes to get it all sorted out. Check the pinned thread for all the latest updates. They are all edited into the first post as well as posted in the thread.

The locations in the maps are just a representation. The plan is (as far as I'm aware) to have servers in multiple locations, with all districts, so that players can connect from any character to any of the server locations to play

They are looking into other server locations, mainly South America and Asia/Oceania but those locations aren't final yet. Here's what was said about that in the past (in anticipation of massive works on the servers) This was mentioned both on the forums and blog. TL;DR: Likely to happen, but no specifics on where it might be or when it'll come atm

Compensation for premium was already mentioned in the OP and in the thread when it was added to the OP.

What details would you want to get? I doubt we'll get server specs or anything like that.

This is the thing that's going on atm: TL;DR: They are moving to new district servers in (for some locations) new locations.

This is the thing that's going on atm: TL;DR: They are moving to new district servers in (for some locations) new locations.

Matt addressed that before and these things are in preperation, but aren't all the things they want to do yet This is exactly correct.

There was an announcement of these server/networking changes being done ... They're working on getting the changes done, but trying to rush that is never a good thing

The most up to date info:

Normally you can see that on https://www.gamersfirst.com/apb/patch-notes but I think that part is down as well atm with these server changes

The game only functions with Gamersfirst accounts, your steam account just directs to the appropriate Gamersfirst account. Double check your emails (especially those that you were using when you first started playing), you probably still have those email in there somewhere.

I would assume this is due to the server/network changes they're doing as posted in: They mentioned that it could happen that there are downtimes

Servers might be down due to this They're working on bigger changes and already said there might be times you can't log in / access some parts

That wouldn't be related. This issue is a residual issue from the Januari 2018 forced password reset on all accounts. @FLD17 if you know your gamersfirst account email and password, just change the password on the gamersfirst website. If you don't (which might be the case if you only ever used steam), just contact support at https://support.gamersfirst.com and as long as you're able to provide info to prove that you're the owner of the account they'll sort it out for you. Keep in mind that the support times are long atm as we keep getting updates on:

It's weekend ... Sit back for a bit and be patient. If it turns out the ban was false I'm fairly confident they will unban you. This is not the same old company that we had before

Doesn't it say to respond to the ticket? And wouldn't Stitchly be better suited? Since he/she (no clue) is the Customer Support Lead.

They don't count if they're mission items, but stealing those items from a ramraiding crim does count

They are well aware that it's bad, they're working to get that to proper times. I'm not sure if contacting staff about it directly would be a good idea. The 14 days is a general timeframe, but it could be that certain issues get priority handling so those get delt with faster

I'm not a member of staff ... Nor do I care about how much money you might have spent on the game. That's irrelevant to the issue at hand. I'm trying to think of the possible causes, but since I'm not getting the same issue that's fairly difficult. If it was a server desync issue it should be affecting everyone, but the common workarounds for that didn't work for you. You already tried timesyncing your phone, so that shouldn't be the issue either. I'm running out of options of what could be the issue

This is going to seem silly, but are you sure you're entering the correct code? (as in the right account) And try entering the exact same code a few times. I just tried logging in several times and never had any issues.

If you're able to login on gamersfirst.com, just go to your account settings and disable it. If you can't you'll have to contact support. They do answer but are behind on the tickets. It shouldn't be more than 2 weeks now:

I haven't had the same issue in a while, but last time this happened it was a time difference between server and client. Try entering the 2FA code a number of times (mainly towards the end of the cycle)

If it's so easy, why don't you just fix it real quick? Oh wait, you don't have time for that (just like you don't have time to design a sweater)

It should be less than 17 days according to They know the wait is bad and are trying to get it down ... slowly