Extended Server Maintenance (Monday 4/29/2019)

[miketam 30]

MM u have steam authentication un ticked?  or thats ticked?

[Grelko 33]

Just now, miketam said:

MM u have steam authentication un ticked?  or thats ticked?

I was wondering if he was going through steam or PC. The way I said, worked for me on PC.

[Rubbermade 36]

5 minutes ago, Micwilbur said:

Seems I've done that, but I'll try again.  Thanks.  I'll report back.

 

I can't get to the Alec Masters screen.

do you have more than 1 account ?

 

[miketam 30]

Well..they really shud have said in advance ..if thats the case..we have the server back up...but erm..we managed to lose 2 weeks of data...sry bout that.

[Micwilbur 4]

2 minutes ago, Rubbermade said:

do you have more than 1 account ?

 

No.

[Sang 66]

Logging in via steam has always caused me issues. 

[SgtFrostburn 5]

rip... i just started playing today and making progress if they roll back to the 4/29 save then i will lose hours of progress over people losing progress. i'm normally ok with losing progress but waiting a week to lose progress over people losing progress is just a double edged sword

the period got replaced with a slash when i loaded in for my email

[Micwilbur 4]

12 minutes ago, Slothery said:

Hello, 
First I'd try verifying your files. If this doesn't work, try "Running as Administrator".
Second, maybe try reset your password. This is a long shot, but it might work.

If all these attempts do not work, contact support. But you probably won't get a response this weekend.
 

Does resetting my GamersFirst password reset my game password?  There is no way to reset the game password on the screens I am able to currently view.

I reset my GF password, but that didn't help.  

Not sure how to "verify my files".   I'll look around and try these suggestions.  Thank you.

[SgtFrostburn 5]

2 minutes ago, Micwilbur said:

Does resetting my GamersFirst password reset my game password?  There is no way to reset the game password on the screens I am able to currently view.

I reset my GF password, but that didn't help.  

Not sure how to "verify my files".   I'll look around and try these suggestions.  Thank you.

resetting your gamersfirst password does change your ingame password. 

if your running it on steam you can right click the games' title in the library, click properties and it should be in one of the tabs

[Micwilbur 4]

OK.  I'm in.  Tried the same thing over and over until it worked finally.  

Definition of insanity?

I guess insanity can be successful in some cases. 

Thank y'all for everything!

[tiago0182 5]

if they can't come back 2 weeks, I suggest they give us 1 week premium account to get back what we lost
and leave the server like this

[SgtFrostburn 5]

just submit a support ticket detailing your loss and they might help. especially if its a purchase

[Sang 66]

*angry redhead rant edit*

 

Glad they took the game down again so there will be no further loss of gameplay concerns for anyone

 

 

Edited May 4, 2019 by Sang

[ChrisKrypton 15]

Alternatively they can pull data from an account from that date, and just paste it in to an individual account, so people can keep they're 4/29 data, and for those that want to keep they're 5/4 data can do so. Whether that ability exists in FE IDK, but I have seen it done in other games several times. This way " I like lost progress folks are " are happy too.

 

I assume the discussuion right now is to provide a global solution.

[Grelko 33]

11 minutes ago, ChrisKrypton said:

Alternatively they can pull data from an account from that date, and just paste it in to an individual account, so people can keep they're 4/29 data, and for those that want to keep they're 5/4 data can do so.

If this is possible, then leave mine how it is now. Sure I lost some stuff and levels, but I can always get them back.

 

As for my "first purchase" items and 2 custom wardrobe items I had in my mailbox, I'd probably never use them anyways, so it's no big deal. I'm not even sure what was all in there, somewhere between 12-15 items.

[MattScott 15242]

Hi all,

We are going to temporarily take down FE so that players don't keep playing.

The hope is to quickly test a more up-to-date database and then put the game back online.

Thanks,
Matt

[Skippicaa 66]

25 minutes ago, Sang said:

If they cave in to the "I lost progress" folks ... I will demand the return of the additional time lost between the moment we can log in again from the day before the extended maintenance .. which will probably take another week. 

Rinse and repeat 

If they cave to the "I lost progress folks"?

You've got a bit of a complex going on friend.

 

"...I will demand..."

Maybe chill out a bit. You're lookin' mighty petty.

[Dee_Kae 0]

This the thing I come back to from being away . Damn. Sad Layf

[miketam 30]

Goddammit..i just spent hours trying to sort my mail out.

 

 

[SgtFrostburn 5]

back to square one... again

[Sang 66]

1 minute ago, Skippicaa said:

If they cave to the "I lost progress folks"?

You've got a bit of a complex going on friend.

 

"...I will demand..."

Maybe chill out a bit. You're lookin' mighty petty.

You are right .. I am being extremely petty...

just angry about yet more downtime...

and burned fingers from making lunch. 

 

Sorry

[Dee_Kae 0]

This the thing I come back to from being away . Damn. Sad Layf

[Grelko 33]

Back to posting Gif's in the forum I suppose

 

[SgtFrostburn 5]

back to playing BrainBread 2 and CS:GO

[SgtFrostburn 5]

ehh i'm in the mood for tf2