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umm.. again DEVS.. please.. i have missing items. :(. please do check my character please. thank you so much!

Hello, it's been maybe 2 or 3 years since I've played APB, stopped playing because my PC broke decided I wasn't getting another one - treated myself and got a new one? I've been trying to login to my main account for like 3 to 4 weeks now, it's saying that I need to reset my password - a problem for me as I do not have access to the same email address that I created my account with. I keep trying to email the support team (email 'support@gamersfirst.com'?) no reply. Also I do not have access to my paypal account, although I can provide bank statements with the g1 payment history + GOV ID if it helps?

Hello everyone I wanna unlink my gamersfirst account and steam account. However i did not see any option for this. I sent a request for that situation. I'm not sure how fast supportg1 nowadays and i wanted to write it here aswell. Please comment your thoughts. The reason i want to seperate them cuz of not using steam account. It(steam) was also common account so, i do not want something happen wrong. Thanks Kind Regards

When going to load characters... Error shows up like this "This account is already logged in! You can enter your password to force a disconnect" I did try another email that i used for gamerfirst also doesnot work I play through steam so i dont have to login my email gamerfirst Doesnot work Pls fix it

When i try open FE its working.. and going to load characters then it shows up "This account is already logged in! You can enter your password to force a disconnect" I did try change another email doesnot work.. I also did Complete file check Also doesnot work Pls fix

is from yesterday that gives me this error (account login has failed could not reach authentication server error code 10054)

Hello ! Why banned my account? I have not played for a long time and now when I enter the game I write "Account is blocked!"

As the titles says... my profile name is PowerMaxGR in Europe. I could login before but i got stuck in connecting to district server, restarted and now this happens

Hello I signed in for the first time in years and it is telling me to merge. I follow the URL https://www.gamersfirst.com/account/fallenearth/merge.php and I get a page not found instead. I really would like to use my characters from the account but cannot login using old account nor merge to the the requires gamersfirst account.

Trying to delete my account but its not working, whats wrong with it?! it says clearly "Click here to Permanently Delete your account" but its not working!

I usually login with my steam account but now it tells me that my password expired and that i need to reset it at gamersfirst.com but i have no gamersfirst linked to my steam account or atleast i think so because i checked every gamersfirst account and none had any purchases but my main account had a few purchases. Sorry if I already posted this, my browser crashed and I was not sure it posted. Sorry mods. Can I do anything to recover my account? I can give any information about my steam account or atleast transfer everything on a gamersfirst account? Oh my ingame username was THEBEST33. Forgot to mention

Não estou conseguindo migrar minha conta da HOPLON para G1!!!!! I am not able to migrate account from HOPLON to G1!!!! need help!!!!!!!!!!!!!!!!!! like for the moderator to view

hi! i just want to report that before that LONG maintenance i have so much missing Items on my account. 20 instacraft bundle i think. and many more. i just notice it now. Please.. Can you bring back my Items? i really work hard on that (things.. :( ) more power and god bless.

Hello, I've made a support ticket a week ago but haven't received a response yet. Is there any moderator, developer or someone from gamersfirst who can help me get into my old account? Basically I have all login credentials but when I try to log in I get a mandatory password reset, but I don't have access to my old mail anymore. Thanks.

My account that i'm using is my steam profile for apb and it says that the password is expired and it doesn't matter if i change password. And if i log into with my G1 account I don't have any Characters wich makes sense since I use my steam profile. Please need help so I can be able to play

Who do we have to come in contact with to get an account removed?

I lost access to an account ive had on apb since 2012. i have emailed the apb support team a few times when i had the chance and or access to internet but the last email i sent never came back with a reply. the last reply i'd had from gamersfirst support team asked me for information about the account ie character names server details and the new email address i was wanting to use for the account. since sending them this infomation sometime in may/june last year i still have had no reply. the account in question had alot of money and time invested in it and would like to have access to it and begin playing again. is gamersfirst still the support best for handling this situation or do i need to contact some one else as ive herd its not just gamersfirst involved in looking after the game anymore. thank you.

Hello guys, i've been thinking of making this thread for a while now as every day i see people complaining about tradelocks. So we all know that system that claims to make your account more secure by preventing people to trade your items if they stole your account, but while one of my friend and i had a tradelock i noticed a bit problem about that system. Trade locks actually do not make your account more secure at all, it only makes you think it does, and will only slow down a person with bad intentions. Here's why : Im sure many of you guys reading here got a trade lock out of nowhere and didn't knew the reason of it, well that's one of the problems, you don't get a reason on why you have been tradelocked , let's keep that in mind alright ? When i was tradelocked , i noticed that while my account was locked on my main machine, i was not on a computer that i previously logged onto earlier , which makes sense as it's already one of my known locations, but that's where the problem right there : You are tradelocked ONLY if you're playing in from a location that's considered to be a new computer. That means if im on my main computer with my main character, i log off ,and my hacker uses my account to login, he will get a tradelock , he will then logout Here on my side i can login back up on my account and i don't have a tradelock, everything looks normal, and i never knew anyone logged in from a new location Basically the only thing my hacker has to do now , is wait 3 days to steal my items . So that's the first flaw of the trade lock system, you do not get any notification that your account was acessed from anywhere else. Now to the second part ; there are no reasons given on why you have been tradelocked and that is another big problem, so you guys probably got a trade lock at some point and didn't knew why, usually that's caused by any big hardware change or a windows update (and that may vary still...). The problem with that is that it makes people diregard the tradelock, all of them usually just wait 3 days and tell themselves " another one of those false positives by that dumb system " not seeing a reason for your tradelock will basically make people ignore how important that message actually is. and thus they won't change their password completely making the trade lock system useless. Still following me yet ? Not sure if you noticed by this point but what i said above contradicts the first problem with tradelocks i mentionned, remember ? tradelocks is only showing on devices that are considered new computers, you actually don't get a warning anywhere else than on the hacker's computer. That means when you see a tradelock on your computer, it is ALWAYS a false positive. So why did i say that then ? : Well all of this is to prove my point : -The current trade lock system is completely pointless and doesn't give any kind of extra security for your account if you understand how the system works : -The current system is actually more of an annoyance to people only to give them a sense of security. Here's a few solutions widely used by games : -2FA (which is already in APB, it doesn't work really well but at least it does work fine). -2FA by email (Which is my favorite type of 2FA). -Email warning on connection from a new device. 2FA by email could simply require to enter a code(which is sent to your email) when logging in from a new location. that would prevent anyone from logging in without your email acess. An Email warning on connection from a new device could also be another solution, you could basically login from anywhere, but you would get tradelocked from everywhere as long as you don't confirm that new device from your recived email. (Sligthly riskier as a hacker could still delete your items without stealing them) In the end this shows that APB's current account security is more of an illusion that anything else if you don't use 2FA. On an extra note : i also thought of making tradelock more of an account lock by making you unable to use the delete button anywhere in your inventory, and preventing you to use the chat and spend money. (basically making any kind of account intrusion impossible to affect you negatively). Thanks for reading.

Hey there, As the PS4 section has only a bug report section, I added it to the title accordingly. I'd like to suggest the similar linking of GamersFirst accounts and their APB characters / information, instead of the Steam account = APB account, and now PS4 account = APB account. I feel this is a tiny bit iffy if the specific account is either lost or compromised, giving the user no other way to sign in and use their APB character(s). I would suggest on startup of the game to be prompted (on PS4 or Steam) to log in with an email and password, as it is when registering with G1 and downloading the installer, without logging in automatically using the PlayStation ID or Steam account/id. Is this a possibility, or is it simply the way the game is designed to work on Steam and console/PS4? Apologies for any misunderstandings, I don't think I've worded this well. Thanks!

I'm new and I was looking through the ARMAS store but really couldn't find a good explanation of what the ACCOUNT LIFETIME PACKAGE text actually means when attached to some purchases. It's not really a clearly defined parameter within the shop. If someone could better explain that, for me that would be great. THANKS!

I have purchase 12000 G1C and have not received it in my account, I messaged support and have provided proof of purchase and have not heard anything back from support in the last 48 hours

I have a problem with a lost account, When i try to log in on apb reloaded i get a expired password message, but when i log into my account on gamersfirst it show a window where i need to put my mail so i can reset my password, but im never receving the mail i should get? need help beacuse i cannot play the game :((

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This area above the church in the Financial district is out of bounds. The out of bounds area extends too far over the stairs. Here's an example of a player getting teleported back to spawn.

hello, i've recently started playing this game again, however since the last log in was a few years ago a password reset is now appearing. but i have no idea what email or password i was using as i believed that i used to log in through steam every time i played. is there anyway i can get my account recovered maybe?