Lixil

Hey guys, I was planning to make an announcement regarding GM/Mods this week. However, I want to point out that I had to spend a lot of time today on managing users who are unable to follow ToS and our guidelines. Unfortunately, this takes up time I could be using to design the upcoming program for volunteer Moderators and GMs. My goal as a Community Manager is to communicate with all of you as much as possible. Right now, I'm communicating that persistent poor behavior amongst forum users slows down the process of announcing really fun and great things that I want to bring to this community. Even our ability to properly set off events in-game is affected by our constant need to monitor and supervise behavior that is quite frankly toxic. These are the behaviors that are currently distracting me and my team and pulling us away from forward movement: Insulting other players or group of players Racism Naming/Shaming Spamming Pornographic images Posting support replies/Private messages from other players Regarding support tickets, this will take time. There are a LOT, and I mean a LOT, of support tickets right now that we are in the process of resolving - all varying from simple to incredibly complex. I understand that all of you want your tickets resolved yesterday, but we are asking for everyone to be patient and to just chill out so we can focus on resolving them asap. Thanks everyone for reading this, Lixil

If we don't stick to the topic I will be closing this thread.

Topic has been closed. I ask kindly not to open this topic again. GamersFirst forum as a whole doesn't allow talk about bans, same follows for APB. I will move this topic now to the APB forums.

As I explained here Also can we please, please stop opening double/triple threads? I really don't want to be forced to warn people for this. That being said I will leave this open for now.

GMs will monitor the chat, answer players' questions and generally help them out. If they encounter a cheater they will be reporting them to our support or me, so that we can investigate on our own. Forum mods can give you warnings, which I will be monitoring. These measures are to ensure the forums stay clean, and that players follow the rules without issues. Neither GMs or Forum mods have permission to suspend/ban any account. The game is handled by support, the forum by me.

First of I really do appreciate everyone giving me suggestions and I really am grateful players contacting me regarding their concerns. I am here to answer any concern or a question you guys have. GMs are not allowed to give their identity out, that's a ticket to be kicked out of the team. They will have a separate GM account that has no ties to their private account. They will also go through a training process before they are given a GM account, should they fail any of training they will be declined. I understand everyone's worried, but please keep in mind I used to have volunteer teams and they worked awesomely. I don't give access to any Bill or Joe that applied nor I am thinking to keep this as loose as players seem to see. Again not EVERY player that applies will be accepted and each and every single one of them will be interviewed, backchecked and so on.

Okay, I think this is getting out of hand. I'm allowing players to apply to be GMs. This will be announced sometime this week. Thank you very much for all of the suggestions. If you have any more suggestions you can reach me out through the DMs!

@MrKindlyCat http://prntscr.com/joqqj5 You don't see this?

Sent you a DM.

I'll see what I can do about that.

Off topic regarding your comment. Our multi-quote works like this. http://prntscr.com/joq1j0 click the + on the post. On the right bottom you will see this http://prntscr.com/joq1se Please let me know if these don't work for you.

It seems these forums (new IpBoards) don't actually have this option... (I really hope they change this in the near future)

lol that's exactly what I meant. I wanted to write Q&A and just quickly changed it to the FAQ or as I called it F&Q xD I believe that's IP board question, I will see if they have anything new regarding this.

Moved to the correct forum. I sry...

Topic has been closed. Talking about bans is not allowed on the forums please go to our support regarding that. Thank you for understanding.

The unlimited option was available to the players from the start, however as players started abusing those I was forced to set a limit of 10. Dislikes no longer give negative point to the players - they can still 'dislike' something however it will not affect players account. Sadly there seems to be an issue with Ipboards regarding this feature. We have reached out to them so that they can fix the bugs. Once that is done, the feature will be reinstated. You can change your name once every 60 days. Animated pictures are only allowed in posts, and not in profile/signature/cover photos. These forums are PG13. APB reloaded is not going to be the only game we have on these forums and this rule is for the GamersFirst forums (which APB falls under). You can reach out to me through the private message system. regardless, I will be posting a 'Looking for Mods/GMs' thread sometime this week. Once that is in you will have to apply and send your application to the e-mail provided. Contacting anyone from our team on the forums will get you a basic response: Write a support ticket. We do not work in such a private manner, all we do has to be documented. For now, support has given clear instructions to wait for BattlEye to be implemented and after that, they will go and review each case one by one. Matt has already made a topic regarding this:

Thank you for your suggestion, however, I will be accepting players as GMs. They do have to go through an interview and stuff like that. My current GMs are players and they are doing an amazing job.

This a reason why GM's will not be allowed to do any banning or anything that allows them to do any 'abuse'. When I say not allowed I mean not have the option of doing so. If a GM is misbehaving I count on players to report that to me.

Guys, if you have any constructive comments you may post here otherwise please make sure not to post offtopic comments. I have removed all comments and I really hope I don't have to do policing here. Thank you.

I will not be taking any of the old teams there was in the past. If anything I will create something new - however, this is something in the future. Players will be allowed to do both GM or Forum moderating. However, they will have to apply. Applying doesn't guarantee 100% that they will be accepted. Not sure what do you mean by why... Having players who help out the community and who have knowledge of the game helps both players and the company. I will not be giving any more information regarding this. If you wish to apply for the program, you will be able to once I announce it.

Topic has been closed. Also if you guys can't communicate properly please in future use awesome ignore feature that's on the forums. Mouse over their names and there is this part http://prntscr.com/jooh0k Thank you.

Hello, The only volunteering teams for now that we will be having is Forum Mods and GM's. Regarding players as testers we do have QA's for that and if they are in need of help I'm sure they will reach out to the community and ask for their help.

Moved to the correct forums.

1) I'm currently making these. 2) Guidelines are posted where you made your sign. No gifs allowed. 3) Downvotes don't go negative anymore. 4) This is PG13. However, you can say the f word.