Deftonez 125 Posted September 13, 2018 9 days no reply - a friend of mine hasn't had a response to his in over 3 weeks could you guys just reset them or something? if i'm being 100% completely honest this is ridiculous that i have to make this thread but here i am Share this post Link to post Share on other sites
Keshi 436 Posted September 13, 2018 (edited) back in my days it took me 50days to get a reply. PM Lixil or selali "IF IT IS URGENT" and they might speed it up Edited September 13, 2018 by Keshi 1 Share this post Link to post Share on other sites
Deftonez 125 Posted September 13, 2018 3 hours ago, Keshi said: back in my days it took me 50days to get a reply. PM Lixil or selali "IF IT IS URGENT" and they might speed it up im the guy who made that "URGENT" thread last week, even PM'd Lixil, still no answer Share this post Link to post Share on other sites
vsb 6171 Posted September 13, 2018 something something no special treatment Share this post Link to post Share on other sites
Deftonez 125 Posted September 13, 2018 3 hours ago, BXNNXD said: something something no special treatment something something not asking for special treatment take it easy kon Share this post Link to post Share on other sites
magik 184 Posted September 13, 2018 39 minutes ago, Deftonez said: 9 days no reply - a friend of mine hasn't had a response to his in over 3 weeks could you guys just reset them or something? if i'm being 100% completely honest this is ridiculous that i have to make this thread but here i am Quote Hi everyone, The reporting in our Support system only extends 90 days out. So these are going to be changing from here on out.. Here are the current CS stats this week: - 76,568 total tickets have been created for APB in the last 90 days - 8,161 of them have been closed. - 98,443 interactions back and forth on tickets. - 1,472 of them are untouched. Thanks, Matt This was his most recent post... oh wait.. one sec... Quote Hi everyone, I actually missed this update last week due to travel at PAX, but I think I'm going to stop posting updates. They aren't really that helpful. This week however, we did upgrade our support portal and added some extra questions when you submit a ticket to help us route the ticket better and respond sooner. Hopefully that will help us finally catch up and get to a reasonable wait time. Thanks, Matt They're making a good pace, and in fact speeding up... all you really can do is wait until your ticket is replied to... Share this post Link to post Share on other sites
Keshi 436 Posted September 13, 2018 57 minutes ago, Deftonez said: 1 hour ago, Keshi said: back in my days it took me 50days to get a reply. PM Lixil or selali "IF IT IS URGENT" and they might speed it up im the guy who made that "URGENT" thread last week, even PM'd Lixil, still no answer whats your issue actually? Share this post Link to post Share on other sites
Deftonez 125 Posted September 13, 2018 (edited) it won't let be quote you so i can reply to you @Keshi but my issue is a compromised account Edited September 13, 2018 by Deftonez error Share this post Link to post Share on other sites
Keshi 436 Posted September 13, 2018 25 minutes ago, Deftonez said: it won't let be quote you so i can reply to you @Keshi but my issue is a compromised account k that sounds urgent. Now was it compromised out of nowhere or you shared your info with someone else and they somewhat took your shit from u? Share this post Link to post Share on other sites
Deftonez 125 Posted September 13, 2018 3 hours ago, Keshi said: 3 hours ago, Deftonez said: it won't let be quote you so i can reply to you @Keshi but my issue is a compromised account k that sounds urgent. Now was it compromised out of nowhere or you shared your info with someone else and they somewhat took your shit from u? it was compromised out of nowhere, literally the day i was on it, i logged off to switch accounts, tried to log back in, info was changed. tried logging into it through steam, somehow it was unlinked from my steam account. i never share info or accounts, that's a stupid thing to do, so i'm not sure what entirely caused this. Share this post Link to post Share on other sites
Keshi 436 Posted September 13, 2018 22 minutes ago, Deftonez said: 33 minutes ago, Keshi said: it was compromised out of nowhere, literally the day i was on it, i logged off to switch accounts, tried to log back in, info was changed. tried logging into it through steam, somehow it was unlinked from my steam account. i never share info or accounts, that's a stupid thing to do, so i'm not sure what entirely caused this. hm. did u PM Matt? Share this post Link to post Share on other sites
Alani 475 Posted September 13, 2018 message all the admins. message everyone. demand more its working with american politics these days :^) Share this post Link to post Share on other sites
blushface2 6 Posted September 13, 2018 unplug urself pls Share this post Link to post Share on other sites
Deftonez 125 Posted September 13, 2018 3 hours ago, blushface2 said: unplug urself pls ? Share this post Link to post Share on other sites
MartisLTU 265 Posted September 13, 2018 2 hours ago, Obvious Lesbian said: message all the admins. message everyone. demand more its working with american politics these days :^) 1 Share this post Link to post Share on other sites
Keshi 436 Posted September 13, 2018 I'm just here waiting for "Reset his ticket" Share this post Link to post Share on other sites
Kevkof 806 Posted September 14, 2018 31 minutes ago, Keshi said: I'm just here waiting for "Reset his ticket" Calling @NotZombieBiscuit Share this post Link to post Share on other sites
Lucidy 21 Posted September 14, 2018 (edited) Man, 2fa would be really nice huh... Almost like a ton of accounts were compromised in the past year, Matt said in the FAQ referring about Unification that 2fa would specifically come before 3.5 and here we are. Guess sometimes it just be like that huh. Edited September 14, 2018 by Lucidy 1 Share this post Link to post Share on other sites
NotZombieBiscuit 3146 Posted September 15, 2018 On 9/14/2018 at 2:11 AM, Kevkof said: Calling @NotZombieBiscuit Reset his ticket. 1 Share this post Link to post Share on other sites
MySodium 29 Posted September 15, 2018 On 9/13/2018 at 4:12 PM, Keshi said: back in my days it took me 50days to get a reply. PM Lixil or selali "IF IT IS URGENT" and they might speed it up I'm at day #78 and still no reply LUL Share this post Link to post Share on other sites
