sneekface Posted September 6, 2018 Posted September 6, 2018 Is the page down for maintenance? hasn't worked for me all day
SpuzvaBob Posted September 6, 2018 Posted September 6, 2018 Yes, the support website is currently down for maintenance and will be back in a few hours. -Spuzva
zyde Posted September 7, 2018 Posted September 7, 2018 Instead of answering tickets, they update the website... Lol...
Keshi Posted September 7, 2018 Posted September 7, 2018 (edited) 22 minutes ago, liav said: Instead of answering tickets, they update the website... Lol... because those working as support also works on the front/backend of the website EDIT: Edited September 7, 2018 by Keshi
zyde Posted September 8, 2018 Posted September 8, 2018 8 hours ago, Keshi said: because those working as support also works on the front/backend of the website EDIT: That's Literally what i said in different words, They invest time for a website design instead of HELPING urgent cases.
MattScott Posted September 8, 2018 Posted September 8, 2018 Hi guys, Sorry for the downtime on the Support site. We did some analysis and upgraded our system so that we can collect better information right up front when you submit a support ticket. This should help speed up our response time going forward. Thanks, Matt 1
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