InTronic Posted May 29, 2020 Posted May 29, 2020 Hey , I need help ! When i joining to a distract i kicked and it is wrote : internet connection / your account has been locked for 15 minutes . This message is like 3 days ago . Quote
SmilyFace Posted May 29, 2020 Posted May 29, 2020 > https://support.gamersfirst.com/hc/en-us < Open a ticket or just wait 15 minutes, but if that problem is not going away, the only wait to get more infos is to get in touch with the customer support. Quote
Kevkof Posted May 29, 2020 Posted May 29, 2020 Server powercycle is probably gonna be the fix. I assume this only started some time after the maintenance on wednesday? Quote
InTronic Posted May 30, 2020 Author Posted May 30, 2020 I still cant play from wednesday @AlishaAzurei opened a ticket like 2 days ago and i have no answer Quote
ExitReality Posted May 30, 2020 Posted May 30, 2020 7 minutes ago, InTronic said: I still cant play from wednesday @AlishaAzurei opened a ticket like 2 days ago and i have no answer According to what Matt said, it will take more than 2 days to get an answer from support, since it's overloaded right now. Quote
ExitReality Posted May 30, 2020 Posted May 30, 2020 43 minutes ago, InTronic said: Okay thank you very much !!! You are welcome! Hoping that your issue gets resolves as soon as possible! Quote
InTronic Posted May 30, 2020 Author Posted May 30, 2020 guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad still have this problem just sad time Merged. @MattScott Quote
Kevkof Posted May 30, 2020 Posted May 30, 2020 1 hour ago, InTronic said: guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad still have this problem just sad time Yes, support takes long. It sucks for us all, they're working on it but it seems to take ages. The only fix I've ever seen working for that is the server restart on Wednesday. Quote
InTronic Posted June 5, 2020 Author Posted June 5, 2020 Still cant play apb ... acc locked @Kevkof @ExitReality @AlishaAzure Merged. @MattScott Quote
SmilyFace Posted June 5, 2020 Posted June 5, 2020 Only thing you can do is to wait for the support to help you out, im out of ideas, i Wouldn't suggest you other heavy stuff like reistalling the game, clearing some caches, reset your network details and others. Just wait for them. @InTronic Quote
InTronic Posted June 5, 2020 Author Posted June 5, 2020 @AlishaAzureim waiting 11 days for support and no support Quote
SmilyFace Posted June 6, 2020 Posted June 6, 2020 5 hours ago, InTronic said: @AlishaAzureim waiting 11 days for support and no support Support actually could take more than 21 days (3 weeks), as experienced by me, so.. wait until they answer to you. Quote
FakeBungo Posted July 2, 2020 Posted July 2, 2020 this happening to me kicked severals times for no reason Quote
InTronic Posted July 2, 2020 Author Posted July 2, 2020 Ye they dont even answer to me. After 38 days that im waiting for support they answered and im waiting 8 days to get another answer Quote
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