Westford

I said in a previous post, that I had exhausted all troubleshooting methods that were available to me. But, I just had to try one more thing. As an FYI, I see a lot of people saying to turn off anti-virus , Windows Defender, yaddy yadda, which I have in previous troubleshooting sessions. No success. I also checked my anti-virus , Windows Defender in other troubleshooting sessions for any GFAC flagged exceptions. There were none. So I can confidently rule out anti-virus and Windows Defender and a contributor to this issue. Also, I have a continued back and forth with LO support, and I forwarded these findings to support earlier today. My current environment before troubleshooting steps: - GFAC is currently installed (Game does not launch after pressing start) - uninstall GFAC (run the C:\Program Files\GFAC\uninst.exe) - uninst.exe ran successfully - delete the C:\Program Files\GFAC directory - Check the Registry Entries for and GFAC references ( I never did this before ) - found the following GFAC references in the Registry - Computer\HKEY_LOCAL_MACHINES\SOFTWARE\Little_Orbit\GFAC - Backup the Registry - Highlight "Little Orbit" , right-click / Export to file - Reboot Computer - Check Registry for GFAC entry, Entry does not exist - Run APB Launcher, Message "GFAC Installation Required (This will be the 1st install of GFAC, not an update) Then --------- - After what appears to be a successful GFAC install (no Error messages) - Check the Registry Entries for and newly added GFAC references - found the following GFAC references in the Registry - Computer\HKEY_LOCAL_MACHINES\SOFTWARE\Little_Orbit\GFAC - Values are different than previous GFAC update attempts - Checked the C:\Program Files\GFAC\logs\updater.log And Have not Pressed Start - Review the updater log file updater.log ____________________________________________________________________________________________________________________________________________________________ [2025-10-08 15:38:08] [INFO] [] GFAC Update Client starting... [2025-10-08 15:38:08] [INFO] [] Version: 1.0.0 [2025-10-08 15:38:08] [INFO] [] Channel: stable [2025-10-08 15:38:08] [INFO] [] Install Directory: C:\Program Files\GFAC [2025-10-08 15:38:08] [INFO] [] Log Directory: C:\Program Files\GFAC\logs [2025-10-08 15:38:08] [INFO] [] Registry-based logging: ENABLED [2025-10-08 15:38:08] [INFO] [] Allow downgrades: ENABLED [2025-10-08 15:38:08] [INFO] [] Force updates: DISABLED [2025-10-08 15:38:08] [INFO] [] Validating GFAC installation... [2025-10-08 15:38:08] [INFO] [] GFAC installation validation successful [2025-10-08 15:38:08] [INFO] [] Validating GFAC services and drivers... [2025-10-08 15:38:08] [WARNING] [] GFAC services/drivers validation failed: Missing GFAC services/drivers: GFACSvc service, GFAC_Sys driver [2025-10-08 15:38:08] [WARNING] [] Could not determine installed GFAC version from registry [2025-10-08 15:38:08] [INFO] [] No installed GFAC version found, using default: 0.0.0 [2025-10-08 15:38:08] [INFO] [] No installed GFAC build number found, using default: 0 [2025-10-08 15:38:08] [INFO] [] Version comparison will use: 0.0.0 build 0 [2025-10-08 15:38:08] [INFO] [] Cryptographic utilities initialized successfully [2025-10-08 15:38:08] [INFO] [] FileUpdater initialized successfully [2025-10-08 15:38:08] [INFO] [] Install directory verified: C:\Program Files\GFAC [2025-10-08 15:38:08] [WARNING] [] GFACSvc not found on system - installing as fallback to ensure game functionality [2025-10-08 15:38:08] [WARNING] [] Registry InstallPath not found, using fallback detection [2025-10-08 15:38:08] [INFO] [] GFACSvc installed successfully as fallback [2025-10-08 15:38:08] [INFO] [] Checking for updates and applying them... [2025-10-08 15:38:08] [INFO] [] Checking for updates from: https://gfac.gamersfirst.com/stable/manifest.json [2025-10-08 15:38:08] [INFO] [] Manifest downloaded successfully [2025-10-08 15:38:08] [INFO] [] Download time: 249ms [2025-10-08 15:38:08] [INFO] [] Manifest size: 12464 bytes [2025-10-08 15:38:08] [DEBUG] [] Manifest content preview: { "signature": { "timestamp": "2025-09-27T03:07:59Z", "public_key": "MCowBQYDK2VwAyEAGb9ECWmEzf6FQbrBZ9w7lshQhqowtrbLDFw4rXAxZuE=", ... [2025-10-08 15:38:08] [INFO] [] Processing manifest JSON (12464 bytes) [2025-10-08 15:38:08] [INFO] [] Manifest parsed successfully, version: 0.5.1 [2025-10-08 15:38:08] [WARNING] [] Signature verification is disabled [2025-10-08 15:38:08] [ERROR] [] Current version 0.0.0 below minimum required 0.0.1 [2025-10-08 15:38:08] [ERROR] [] Version compatibility check failed [2025-10-08 15:38:08] [ERROR] [] Manifest verification failed: Version compatibility check failed [2025-10-08 15:38:08] [DEBUG] [] Manifest JSON content: { "signature": { "timestamp": "2025-09-27T03:07:59Z", "public_key": "MCowBQYDK2VwAyEAGb9ECWmEzf6FQbrBZ9w7lshQhqowtrbLDFw4rXAxZuE=", "signature": "placeholder_signature_to_be_replaced_by_signing_process", "signer": "GFAC Release Engineering", "algorithm": "Ed25519" }, "manifest": { "version": "0.5.1", [2025-10-08 15:38:08] [WARNING] [] Update process failed or no updates available [2025-10-08 15:38:08] [INFO] [] Performing final temp file cleanup before shutdown... [2025-10-08 15:38:08] [INFO] [] Cleaning up leftover temporary files... [2025-10-08 15:38:08] [DEBUG] [] No leftover GFAC temporary files found [2025-10-08 15:38:08] [INFO] [] FileUpdater shutting down [2025-10-08 15:38:08] [INFO] [] GFAC Update Client shutting down [2025-10-08 15:38:10] [INFO] [] GFAC Update Client starting... [2025-10-08 15:38:10] [INFO] [] Version: 1.0.0 [2025-10-08 15:38:10] [INFO] [] Channel: stable [2025-10-08 15:38:10] [INFO] [] Install Directory: C:\Program Files\GFAC [2025-10-08 15:38:10] [INFO] [] Log Directory: C:\Program Files\GFAC\logs [2025-10-08 15:38:10] [INFO] [] Registry-based logging: ENABLED [2025-10-08 15:38:10] [INFO] [] Allow downgrades: ENABLED [2025-10-08 15:38:10] [INFO] [] Force updates: DISABLED [2025-10-08 15:38:10] [INFO] [] Validating GFAC installation... [2025-10-08 15:38:10] [INFO] [] GFAC installation validation successful [2025-10-08 15:38:10] [INFO] [] Validating GFAC services and drivers... [2025-10-08 15:38:10] [WARNING] [] GFAC services/drivers validation failed: Missing GFAC services/drivers: GFAC_Sys driver [2025-10-08 15:38:10] [WARNING] [] Could not determine installed GFAC version from registry [2025-10-08 15:38:10] [INFO] [] No installed GFAC version found, using default: 0.0.0 [2025-10-08 15:38:10] [INFO] [] No installed GFAC build number found, using default: 0 [2025-10-08 15:38:10] [INFO] [] Version comparison will use: 0.0.0 build 0 [2025-10-08 15:38:10] [INFO] [] Cryptographic utilities initialized successfully [2025-10-08 15:38:10] [INFO] [] FileUpdater initialized successfully [2025-10-08 15:38:10] [INFO] [] Install directory verified: C:\Program Files\GFAC [2025-10-08 15:38:10] [INFO] [] GFACSvc already installed - no fallback installation needed [2025-10-08 15:38:10] [INFO] [] Checking for updates and applying them... [2025-10-08 15:38:10] [INFO] [] Checking for updates from: https://gfac.gamersfirst.com/stable/manifest.json [2025-10-08 15:38:10] [INFO] [] Manifest downloaded successfully [2025-10-08 15:38:10] [INFO] [] Download time: 187ms [2025-10-08 15:38:10] [INFO] [] Manifest size: 12464 bytes [2025-10-08 15:38:10] [DEBUG] [] Manifest content preview: { "signature": { "timestamp": "2025-09-27T03:07:59Z", "public_key": "MCowBQYDK2VwAyEAGb9ECWmEzf6FQbrBZ9w7lshQhqowtrbLDFw4rXAxZuE=", ... [2025-10-08 15:38:10] [INFO] [] Processing manifest JSON (12464 bytes) [2025-10-08 15:38:10] [INFO] [] Manifest parsed successfully, version: 0.5.1 [2025-10-08 15:38:10] [WARNING] [] Signature verification is disabled [2025-10-08 15:38:10] [ERROR] [] Current version 0.0.0 below minimum required 0.0.1 [2025-10-08 15:38:10] [ERROR] [] Version compatibility check failed [2025-10-08 15:38:10] [ERROR] [] Manifest verification failed: Version compatibility check failed [2025-10-08 15:38:10] [DEBUG] [] Manifest JSON content: { "signature": { "timestamp": "2025-09-27T03:07:59Z", "public_key": "MCowBQYDK2VwAyEAGb9ECWmEzf6FQbrBZ9w7lshQhqowtrbLDFw4rXAxZuE=", "signature": "placeholder_signature_to_be_replaced_by_signing_process", "signer": "GFAC Release Engineering", "algorithm": "Ed25519" }, "manifest": { "version": "0.5.1", [2025-10-08 15:38:10] [WARNING] [] Update process failed or no updates available [2025-10-08 15:38:10] [INFO] [] Performing final temp file cleanup before shutdown... [2025-10-08 15:38:10] [INFO] [] Cleaning up leftover temporary files... [2025-10-08 15:38:10] [DEBUG] [] No leftover GFAC temporary files found [2025-10-08 15:38:10] [INFO] [] FileUpdater shutting down [2025-10-08 15:38:10] [INFO] [] GFAC Update Client shutting down ____________________________________________________________________________________________________________________________________________________________ I wanted to provide a clean install updater.log file, as all the other times, GFAC would just run an update, since it checks the Registry 1st, to see if this is "an update" or a 1st time install. Anyways, I look forward to tomorrows maintenance, and the possibility after almost 3 weeks of no San Paro, to finally enter District, and prevent the Unauthorized use of Municipal Vehicles.

Thank you @MageLO for the update. I will pray that your internal goal to deploy the solution tomorrow is successful. I tried one last troubleshooting effort, and will post my results in the Main GFAC thread to avoid any confusion.

You are not the only one. I too spent a few days troubleshooting, reinstalling, ran Memory Checker, sfcannow, disabled anti-virus, only to be greeted with the BSOD - Stop code: PAGE_FAULT_IN_NONPAGED_AREA What failed: GFAC_Sys_x64.sys Many people on LO Discord commented on this same issue. It appears to be a discrepancy with GFAC file versioning that has/is being deployed. LO has been pretty quiet so far concerning this issue, the last official word was posted last Thursday by MageLO. Some comments from Discord is there is a noticeable drop in population since the GFAC 1.0 release. Is this because a fair portion of players are experiencing the same issue with GFAC (BSOD) and cannot start the game, as apposed to the initial thought that only a "handful of players" are having this issue ? Or... Is the GFAC 1.0 release that effective, and many players that did not support fair gameplay gave up their cheating ways and just left the game ? For me, and I am sure quite a few others, have not been able to launch the game for over 2 weeks. I have exhausted all troubleshooting methods that I have available to me, and will wait patiently for LO to provide a fix.

I wanted to share my latest email I submitted to LO support for my support ticket I opened on Sept 26 concerning the GFAC error's, and the inability to launch the game. __________________________________________________________________________________________________________________________________ Some interesting information to share. I was discussing this GFAC issue with another APB player on Little Orbit's Discord, and they mention that I need to get a working copy of the following two files; GFAC.dll - 997.68k GFAC_Sys_x64.sys - 2.11MB I looked at the file size of those two files in my C:\Program Files\GFAC, and there are as follows; GFAC.dll - 999k GFAC_Sys_x64.sys - 2.11MB I re-downloaded the GFAC.dll from the "manifest.json" URL you sent me. https://gfac.gamersfirst.com/updates/0.5.1.28/GFAC.dll And the file size again for GFAC.dll was 999k. So the person on the Discord channel has a different version of the GFAC.dll, than I do, and his game is working. __________________________________________________________________________________________________________________________________ So it appears that for that individual on Discord that is not having a problem launching the game, he has a different version of the GFAC.dll than I have. The full manifest to manually download the files that LO support provided for me is here. https://gfac.gamersfirst.com/stable/manifest.json I understand the dev team is working on this, and is having a difficult time chasing this down. I hope they have made some progress, and will be releasing a patch release for GFAC soon.

So .... if we add more players, we can get Mobile Radar Tower (MRT) back ? I would like that. Math ...

I provided some additional information concerning the GFAC 1.0 release in a different thread, Some additional troubleshooting steps I took that has not been mentioned. Sorry,

Myself, and many others, have not been able to play APB since the GFAC 1.0 release. Tried all of the troubleshooting methods that have been suggested. Even got the proverbial BSOD blue screen a few times. (this was a generic screen shot, my msg on the blue screen was "Page fault in nonpaged area" error Ran the Windows Memory Diagnostic - Check, no issues Ran the chkdsk <driveletter>: /f /r - Check (took 3hrs) fixed some issues Ran DISM.exe /Online /Cleanup-image /Restorehealth - Check Ran sfc /scannow - Check (1st time no issues, 2nd time after 4th GFAC install found issues and fixed) During this process in trying to get APB to run, I would experiencing some issues that the following tools fixed, but would reappear after uninstalling / reinstalling GFAC. Back to square one. Ran the diag tools again to fix the issues again, until I got a clean run. Updated all drivers. Windows 10 Pro is up to date at 22H2 Did not resolve the GFAC issue. I then went outside to touch grass. Thanks @Jilleroo for the suggestion. I noticed that the grass needed to be cut. I cut the grass. And then watched the grass grow for 7 days, while I waited for the GFAC 1.01 patch release. I will probably cut the grass again tomorrow. EDIT: To update all the drivers, I used a tool called "Snappy Driver Installer Origin" https://memstechtips.com/install-missing-drivers-windows-snappy-driver-installer-origin/ I've used this tool in the past, open source, and works quite well. Alternatively, go to the manufactures website for your computer, or if hybrid, the Motherboards website to manually install the drivers. Create a System Restore Point !! before updating drivers. EDIT (2): Another thing to look at, is from the Windows Crash Dump after the BSOD blue screen. I used an open source tool called "BlueScreenView" - https://www.nirsoft.net/utils/blue_screen_view.html My result when inspecting the BSOD dump files after; - uninstalling GFAC - Starting APB Launcher - Running APB repair - then BSOD blue screen - Was able to reboot with no additional problems Two files marked in red seem to be the issue. ntoskrnl.exe win32kfull.sys Tomorrow, I might watch some paint dry.

Appreciate the update. Can you post here in the forum when the update has been released, and best way to install. (I'm assuming just start the Launcher) Thanks

Unfortunately this update did not fix my GFAC issue. Unable to start the game. Waiting patiently for the GFAC 1.01 patch release. ________________________________________________________________________________________________________________________________ [2025-10-01 11:29:08] [INFO] [] GFAC installation validation successful [2025-10-01 11:29:08] [INFO] [] Validating GFAC services and drivers... [2025-10-01 11:29:08] [WARNING] [] GFAC services/drivers validation failed: Missing GFAC services/drivers: GFAC_Sys driver [2025-10-01 11:29:08] [INFO] [] Installed GFAC version: 0.5.1 [2025-10-01 11:29:08] [INFO] [] Installed GFAC build number: 28 /snip ________________________________________________________________________________________________________________________________

Good Idea,,, thanks

My thoughts are, anything that is available to configure in the default "Settings" is open to everyone. Unfortunately, Custom Crosshairs to alleviate the in-Game Bloom. is not yet available in the Settings. I looked. No Red Dot either.

Any info on the GFAC 1.01 patch release ?

Errmm. actually the pop count is around 299. I haven't been able to login since the GFAC 1.0 update. Tried everything. Opened up a support ticket on Sunday, hope to hear back sometime next week. I have high hopes to get online for the Halloween events. Wish me luck !!

Yes, I did run Windows Update. Still no luck.. Thanks P.S. I have a few recorded videos of my past APB sessions that I watched last night, as a temporary fix..

Thanks

Update: Decided to reinstall APB as a possible fix - Uninstalled APB - Uninstalled GFAC - Reboot - Reinstalled APB - Start APB (from launcher) - Launcher disappeared and GFAC installer for 1.0 appeared and completed install - Pop up Window with Error "Init - Unkown error handled! APP: 3(GFAC_LAUNCHER); Error ID: 53 https://imgur.com/a/G3npr5i Not sure why the image is not displayed. The option to "Insert image from URL" does not work

This looks to be a GFAC issue. Started Launcher (launcher starts) Click Start (launcher disappears) .... and nothing No errors, no APB process running via the Task Manager. Checked the GFAC "updater.log" Here is a snippit from the log. _________________________________________________________________________________________________________ [2025-09-26 20:28:43] [INFO] [] Validating GFAC installation... [2025-09-26 20:28:43] [INFO] [] GFAC installation validation successful [2025-09-26 20:28:43] [INFO] [] Validating GFAC services and drivers... [2025-09-26 20:28:43] [WARNING] [] GFAC services/drivers validation failed: Missing GFAC services/drivers: GFACSvc service, GFAC_Sys driver [2025-09-26 20:28:43] [INFO] [] Installed GFAC version: 0.5.1 [2025-09-26 20:28:43] [INFO] [] Installed GFAC build number: 26 [2025-09-26 20:28:43] [INFO] [] Version comparison will use: 0.5.1 build 26 _________________________________________________________________________________________________________ I'll submit a ticket and add the full log, but seeing as the response time might be a while. P.S. I did try @Cheshire63 solution, unfortunately I may have a different issue. Also, I have APB installed on my D drive, and GFAC has been installed on my primary C drive, and was working up until the new 1.0 release. EDIT: I did notice in the Windows Event Viewer, under Windows Log/System a DistributedCOM warning that coincides with the time I tried to start APB. _________________________________________________________________________________________________________ The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user DESKTOP-*******\**user** SID (S-1-5-21-2671665553-882152414-2379242295-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. _________________________________________________________________________________________________________ Windows Event Viewer, under Windows Log\Application at the same timestamp as the System warning, _________________________________________________________________________________________________________ Faulting application name: GFAC_Launcher.exe, version: 0.0.0.0, time stamp: 0x68d7446e Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000000000 Faulting process id: 0x5034 Faulting application start time: 0x01dc2f91d8977184 Faulting application path: C:\Program Files\GFAC\GFAC_Launcher.exe Faulting module path: unknown Report Id: 7028e5c3-877a-4aeb-83a0-1596ec4b997a Faulting package full name: Faulting package-relative application ID: _________________________________________________________________________________________________________ I found no exception from my anti-virus, and also disabled my anti-virus, still APB would not start, This look like a Component Services permission issue which might require some changes in Regedit, which I am reluctant to do until some feedback from LO and further investigation.

Oh.. That's unfortunate. With Hexerin's obvious knowledge of the game and the underlying mechanics, many of us were hoping that he could provide some suggestions on improving this mod. But if he is dying to it a lot, I can see why he see's this mod as a problem. On a different note, I noticed what appears to be a "Quarter Pounder w/ Cheese" and a Large Fry in your signature. Good choice !!

One might interpret your response as a deflection to @EC2Jonathan 's question. I would be curious @Hexerin as to your suggestions on improving this mod.

I might assume that the; 2v2 4v4 works so well for many, is that these are typically premade groups, and as such, are using voice comms where tactics/strategies can excel. When you get 2 or even 4 more on each side, the advantages of the premade and voice comms probably suffers, since in a 8v8, there is going to be 4 additional team members that are probably PUB randoms and are not part of the original team/group voice comms. I can see how the original tactics/strategies might suffer a bit since the additional team members are "not on board" so to speak as they are not part of the voice comms. EDIT: I actually like the larger type chaos that the 6v6, 8v8 brings. It's going to be challenging for LO to please everyone in this instance, as some prefer the smaller teams whereas others prefer the larger.

Not sure how relevant this is , or if it helps. "Error Code 10004 (The account is currently in use from another client)" Restart ur internet router and PC, should work. Edit// Or wait 30min might work too sometimes." Source: Also a List of Error codes posted from 2018. And .... Hope you get this resolved without having to submit a ticket and waiting for a response.

Let me be the first to welcome you not only to the game, but also to the forum. EDIT: BTW, MCD has tried unsuccessfully to recruit me to his clan many times. But I turned him down. and not because I did not like the McDonalds uniform. I had joined a different clan called "Municipal Vehicle Enforcement" We are responsible for stopping the unauthorized use of Municipal Vehicles in the city of San Paro.

Well Matt did say he was considering posting Generic Stats.. ie Number of Detections Identified / Sanctions Administered So nothing specific or identifying. As far as, "can we believe the Stats that are posted", that question was also raised in a previous post. My thoughts are that if we cannot trust LO providing accurate Stats, how can we trust that the patch notes are accurate. So many questions. Time for another AMA .... ?

Ok, if that's not "words of encouragement" , than I don't know what is ... Thank you

Ya gotta love Logitech... EditL I should have included my specs: Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz Installed RAM 32.0 GB Storage 932 GB SSD Samsung SSD 870 EVO 1TB, 932 GB SSD Samsung SSD 860 EVO 1TB Graphics Card NVIDIA GeForce RTX 2070 SUPER (8 GB) System Type 64-bit operating system, x64-based processor Windows 10