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Sakebee

Community Manager
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Everything posted by Sakebee

  1. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 3/4/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This week kicks off *Joker Madness*, where we are greatly increasing both the drop rate and the number of Joker Tickets dropped from opposed missions for the month of March. We are also moving all of the shotgun stats that have been tested into all districts. These stats are what we are comfortable going live with, but they could still be tweaked in the future. You can read more about these changes and the Joker Madness event here. CHANGES/FIXES Moving shotgun stats from Prototype districts into all Districts. Doubling drop chance of Joker Tickets from opposed missions for the Joker Madness event. Tripling the amount of Joker Tickets dropped from opposed missions for the Joker Madness event. This post is cross-referenced under Game Updates for your convenience. Sakebee
  2. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 3/4/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This week kicks off *Joker Madness*, where we are greatly increasing both the drop rate and the number of Joker Tickets dropped from opposed missions for the month of March. We are also moving all of the shotgun stats that have been tested into all districts. These stats are what we are comfortable going live with, but they could still be tweaked in the future. You can read more about these changes and the Joker Madness event here. CHANGES/FIXES Moving shotgun stats from Prototype districts into all Districts. Doubling drop chance of Joker Tickets from opposed missions for the Joker Madness event. Tripling the amount of Joker Tickets dropped from opposed missions for the Joker Madness event. Sakebee
  3. Hello everyone, We just wanted to give you a heads up that we will be performing some maintenance on the forums on Tuesday, March 3rd. We are expected to start at 7pm UTC and run for about 2 hours. The forums may be down at that time. Thanks! Sakebee
  4. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/26/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW Fixes for various issues related to Regions CHANGES/FIXES Updated Region information to display correctly Updated the tooltip for districts in the advanced menu to not append extra numbers at the end Fixed an issue related to joining a district as a group This post is cross-referenced under Game Updates for your convenience. Sakebee
  5. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/26/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW Fixes for various issues related to Regions CHANGES/FIXES Updated Region information to display correctly Updated the tooltip for districts in the advanced menu to not append extra numbers at the end Fixed an issue related to joining a district as a group Sakebee
  6. If this is happening to you, please PM me your latency report. It would help a bunch!
  7. Hey Inhotep, I am sorry you are having trouble getting into the game. I have some follow up questions that should help us take a look at what might be going on: What country are you trying to access the game from? When did this start happening? When was your last successful entry to Citadel? Have you submitted a ticket to support regarding this issue? If so, what is your ticket ID? Thanks!
  8. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/19/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW Removes the 2019 Valentine’s event from the client. Removes the following items from ARMAS on 2/19/20: Halloween Classics Bundle Holiday 2019 All Items Bundle Valentines Weapons Bundle and Individual Weapons STAR LCR 'Old Glory' Added in region tags on districts in the Advanced District Select to help players identify where a district is located. Changed functionality on the district select buttons to connect you to the district instance which has the lowest ping. CHANGES/FIXES Updated the Asylum Prototype District shotgun stats. This post is cross-referenced under Game Updates for your convenience. Sakebee
  9. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/19/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW Removes the 2019 Valentine’s event from the client. Removes the following items from ARMAS on 2/19/20: Halloween Classics Bundle Holiday 2019 All Items Bundle Valentines Weapons Bundle and Individual Weapons STAR LCR 'Old Glory' Added in region tags on districts in the Advanced District Select to help players identify where a district is located. Changed functionality on the district select buttons to connect you to the district instance which has the lowest ping. CHANGES/FIXES Updated the Asylum Prototype District shotgun stats. Sakebee
  10. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/12/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch includes updates to the Mayan Preset clothing. This patch will also remove the following items from ARMAS on 2/19/20: Halloween Classics Bundle Holiday 2019 All Items Bundle Valentines Weapons Bundle and Individual Weapons STAR LCR 'Old Glory' CHANGES/FIXES Updates the Mayan Preset Clothing This post is cross-referenced under Game Updates for your convenience. Sakebee
  11. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/12/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch includes updates to the Mayan Preset clothing. This patch will also remove the following items from ARMAS on 2/19/20: Halloween Classics Bundle Holiday 2019 All Items Bundle Valentines Weapons Bundle and Individual Weapons STAR LCR 'Old Glory' CHANGES/FIXES Updates the Mayan Preset Clothing Sakebee
  12. So long as you cover everything we ask for in this application, sure
  13. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/5/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch adds the 2020 Valentine's event to the client. Take care of that cherub and earn rewards in the process! Full details on this event can be found here. This patch consolidates shotgun feedback from our rounds of A/B testing. You can read a write-up on those details here. CHANGES/FIXES Added the 2020 Valentine's event Added Leather and Lace Bundle to ARMAS Added Renaissance Man Bundle to ARMAS Added Skyline Bundle to ARMAS Added Mayan Bundle to ARMAS Tweaked shotgun stats across the board Edit: We found a last minute issue with the Mayan Bundle. We will be holding it until a future patch so we can work out any issues. This post is cross-referenced under Game Updates for your convenience. Sakebee
  14. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 2/5/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch adds the 2020 Valentine's event to the client. Take care of that cherub and earn rewards in the process! Full details on this event can be found here. This patch consolidates shotgun feedback from our rounds of A/B testing. You can read a write-up on those details here. CHANGES/FIXES Added the 2020 Valentine's event Added Leather and Lace Bundle to ARMAS Added Renaissance Man Bundle to ARMAS Added Skyline Bundle to ARMAS Added Mayan Bundle to ARMAS Tweaked shotgun stats across the board Edit: We found a last minute issue with the Mayan Bundle. We will be holding it until a future patch so we can work out any issues. Sakebee
  15. Hey all, I am going to be organizing some games in the Prototype Asylum district on Saturday, 8/2/20 starting at 7 AM UTC. If you've ever wanted to run circles around a staff member with a shotgun (for science), now's your chance! I'll be playing for about an hour on the EU server, split between Criminal and Enforcer. See how many bees you can buzz (or just stop on by and say hi). I'll be waiting! Sakebee
  16. EDIT - Applications are closed at this time. We will announce when they open up once more. Hello everyone, We are looking to add more GMs to our volunteer program. If you think you have what it takes to be a helpful, impartial, and fair ambassador who can help maintain our standards for community behavior, now is your chance! As a GM, you will be engaging with the community in the game itself. Should you join us, your responsibilities would be as follows: ⦁ Making sure the dialogue between the users is friendly, respectful, and in accordance with the Terms of Service ⦁ Making sure the game being played fairly and in accordance with the Terms of Service ⦁ Assisting players in the game, be it to fix technical issues or share game knowledge ⦁ Reporting any activity that is against Terms of Service to a specified place you will be getting access to once you're a team member ⦁ Using your GM powers only for good and neatly reporting their usage to specified staff members Requirements: The following requirements are the basic requirements needed for you to be a considered candidate: ⦁ MUST be 18+ ⦁ Has a deep knowledge of APB ⦁ Has general knowledge of the Terms of Service ⦁ Has a friendly and professional disposition capable of handling both positive and negative situations that may arise ⦁ Has the ability to be objective and patient when handling issues in a fair and consistent manner, free from discrimination or favoritism ⦁ Can manage a conversational level of the English language A small advantage may be given to the candidates who: ⦁ Have previous experience as a GM or any equivalent position ⦁ Knows more than one language that is a big part of the game's community Note that you will be immediately disqualified if your application does not follow the requested format detailed below. How to apply: All applications must be sent via PM on the forums to both @Sakebee and @Ritual. Your application should be in the text field of the PM. Do not send us any attachments. 1. The SUBJECT of your PM should be “Application: APB GM” 2. Why do you feel you are a good fit for the GM position? (2-3 paragraphs max) 3. List all of your accounts and characters you own. 4. Tell us if you were ever banned in the past and why. 5. When did you start actively playing APB? 6. Roughly how long do you spend playing APB each week? 7. Do you have any previous experience as a GM or any previous experience with similar projects? What Happens Next? We will be reviewing your applications over the next few weeks to identify potential candidates to join the volunteer team. If you are selected, we will contact you and schedule an interview over Discord. What if I don't hear back right away? It probably means we have yet to review your application. We are usually dealing with a large number of applications, and it takes time to go through all of them. Whether you are moving forward to the interview stage or not, we will make sure to let you know the results. Thank you for your patience! Note: We take note of applicants that react poorly to not being selected. This will hurt your ability to be considered in the future. So what happens after I am selected and pass the interview? Congrats! Shortly after the interview, we will contact you to let you know if you will be joining our volunteer team! You will need to sign an NDA before we introduce you to the team. You will go through a training period with a well-seasoned mentor by your side while you get the hang of things before becoming a full-fledged GM. Let's continue to build up the APB community together. I look forward to reading your applications. Sakebee
  17. I am sorry to anyone having latency issues. Latency is typically caused by two main factors: Server latency (how fast the server CPU can handle player requests) and Provider latency. We believe we've squashed the last of the server latency with this latest patch, but it pays to double check these things. If you are having latency issues, please run /latencytest in client and send me the results via PM. This will be quite helpful for us as we try and track down these issues. Finally, if you are experiencing latency, this is sometimes related to your own ISP or hardware. Rebooting your home router has been known to sometimes fix a player's problems. Thanks!
  18. We have a post in the works regarding details on the shotgun changes. When that is ready, it will be posted and cross-linked with this announcement.
  19. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 1/29/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW We’re ready to jump back in with a new round of Shotgun testing! This time the prototype test districts will be using the Asylum map to get the most from your playtesting. We are also moving the changes to the NTEC and its variants into the normal districts. Please take a look at our write-up of these tests so you can get the best background info for your own tests. The jump modifier will be taking effect across all NTEC weapons and their variants. The Modifier Cap was 2.8 in the Prototype districts but will be going live at 2.4. We are currently not modifying the NTEC7-Compact or the NTEC-Scope at this time. CHANGES/FIXES Fixed decals to be correctly granted when obtaining the Triceratops, Demoness, Tarot: Death, Tarot: Priestess, and Tarot: Tower preset clothing bundles. Removed the need for a specific rank for Prototype Districts. You can no longer get Heat 5 while in missions. Removed explosives from being able to be resupplied from large ammunition boxes. You can now access your inventory from large ammunition boxes. PSN -1 error is now fixed. This post is cross-referenced under Game Updates for your convenience. Sakebee
  20. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 1/29/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 6 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW We’re ready to jump back in with a new round of Shotgun testing! This time the prototype test districts will be using the Asylum map to get the most from your playtesting. We are also moving the changes to the NTEC and its variants into the normal districts. Please take a look at our write-up of these tests so you can get the best background info for your own tests. The jump modifier will be taking effect across all NTEC weapons and their variants. The Modifier Cap was 2.8 in the Prototype districts but will be going live at 2.4. We are currently not modifying the NTEC7-Compact or the NTEC-Scope at this time. CHANGES/FIXES Fixed decals to be correctly granted when obtaining the Triceratops, Demoness, Tarot: Death, Tarot: Priestess, and Tarot: Tower preset clothing bundles. Removed the need for a specific rank for Prototype Districts. You can no longer get Heat 5 while in missions. Removed explosives from being able to be resupplied from large ammunition boxes. You can now access your inventory from large ammunition boxes. PSN -1 error is now fixed. Sakebee
  21. Hey Clowbber, Thanks for the post! We are currently focusing our energy on the Engine Upgrade as per our blog. I can't promise that we will have the bandwidth to address it anytime soon, but we are aware of the issue.
  22. We've made some good progress on the support ticket front. You can check out our stats in the Tracking Customer Support thread, but as of last Saturday we are now down to an 18 day turnaround. As several players here have mentioned, support is your best avenue for legitimate claims. They will do everything they can to help. One thing I can share is to be sure to check your support portal for responses from the team. One of the more common causes of extending the time to resolve a ticket is a delay in getting the information our CS team needs to solve your issue.
  23. Clearly, Beehive cheese can be the only answer
  24. Hey everyone, I’ve been settling in and getting to know the community these past few days. I’ve really appreciated all your warm welcomes and messages. Today, I’d like to talk a little bit about our work on balancing shotguns. I understand that the 2018 shotgun changes did not go over well. Since then, Little Orbit has been focusing on getting much more community input to help bring shotguns back to a fun and healthy place. That is where you all come in. Now that we’ve got our EU servers situated, we’d really love your feedback. If you get the chance, please organize with some friends and do some missions in the Prototype District. Actual play will give us the best data for shotgun improvements. We’d particularly appreciate your thoughts on the Showstopper, as this gun will need the most love moving forward since it came out after the 2018 changes. After you’ve gotten a chance to play around with things, don’t forget to leave your thoughts here in this thread. Once we’ve gathered some good feedback from this initial round, we’ll be ready to get a prototype version of Asylum up and running, so every post counts! Also, don’t forget that the Prototype District rewards extra Joker Tickets. Thanks! Sakebee
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