saudauish 26 Posted November 17, 2018 .. and I still haven't received a response. 84580 & 85374 are my ticket #s lol Share this post Link to post Share on other sites
Deadliest 385 Posted November 17, 2018 #82806 you are long way to go son Share this post Link to post Share on other sites
wibsey 91 Posted November 17, 2018 Wait 6 months and you're halfway there. Share this post Link to post Share on other sites
NotZombieBiscuit 3146 Posted November 18, 2018 Reset his ticket. 1 1 Share this post Link to post Share on other sites
Deftonez 125 Posted November 18, 2018 join the club Share this post Link to post Share on other sites
Darkzero3802 611 Posted November 18, 2018 While LO support is actually helpful unlike G1 and Puck the wait times are completely unreasonable. Share this post Link to post Share on other sites
Clandestine 390 Posted November 18, 2018 Support is probably busy trying to decode all those rus tickets Share this post Link to post Share on other sites
OvermoderatedForum 71 Posted November 19, 2018 It took me 4 months to get a response. I accidentally deleted my Old Glory while cleaning out 60? Pages of 3 day guns. LO support does work. Some people told me to re-send my ticket and that it was lost, but I didn't resend it (Because I stopped caring after a month of silence) but in the end it was not lost. It was eventually answered properly and professionally and now my Old Glory is back. Patience is key I guess. Is it a good response time, no lmao. But it works I guess Share this post Link to post Share on other sites
haunta 10 Posted November 19, 2018 happy 41st ticket day Share this post Link to post Share on other sites
Flight 239 Posted November 19, 2018 I am sorry about the wait, the following post by Matt may offer some insight (and hopefully some relief). Essentially: The team recognizes that the wait time is unacceptably high, but they are working on solving the issue. One of those solutions are internal tools which allows them to able to handle certain types of tickets quicker. Hopefully this should speed up the process, and see to tickets being responded to much quicker in the future. Once again I am sorry for the wait time. 1 Share this post Link to post Share on other sites
