Trivirium 62 Posted May 27, 2018 Emailed support almost 3 days ago now, I know the new system is in effect and a lot of tickets are being viewed but I feel like this is taking much longer than usual. For those who have dealt with new support, What was your wait time like? Is it just me or is everything just swamped lately? Share this post Link to post Share on other sites
Aeronaut 647 Posted May 27, 2018 2 minutes ago, OpTicElement said: I know the new system is in effect and a lot of tickets are being viewed but I feel like this is taking much longer than usual. Is it just me or is everything just swamped lately? seems like you already answered your own question. just wait. anything past a week is when you should start to get concerned. Share this post Link to post Share on other sites
Trivirium 62 Posted May 27, 2018 Just now, Aeronaut said: seems like you already answered your own question. just wait. anything past a week is when you should start to get concerned. Fair enough. I'll wait it out then. Share this post Link to post Share on other sites
Fumiku 249 Posted May 27, 2018 You have a ticket number in ya mail btw. I guess it takes like 1 week or more (cuz people rushed the support 2 days ago) ^^ Share this post Link to post Share on other sites
iDev 17 Posted May 27, 2018 It's the weekend, they'll probably get to you next week. Share this post Link to post Share on other sites
Ashley 19 Posted May 27, 2018 Also keep in mind that it's Memorial Day weekend in America. I wouldn't expect them to start working on any tickets until Tuesday. Share this post Link to post Share on other sites
Clandestine 390 Posted May 27, 2018 I've sent ticket at friday afternoon and I was already 221st in line. Give it some time and I'm not even sure if they are working during the weekend. Share this post Link to post Share on other sites
Displ4yName 20 Posted May 27, 2018 the support has a lot to do right now. Just wait and drink tea Share this post Link to post Share on other sites
