Reset password not working

[poptartzzz 7]

Is support down? I've been locked out of one of my accounts cause my normal passwords arent working and when i try to reset it i never get an email with a confirmation link. 

Edited July 21, 2018 by poptartzzz

[vsb 6171]

sounds like a job for not the forums

[poptartzzz 7]

sounds like i was looking for someone else with a similar problem. And if the support is down what should i do? Message support? Yeah nice one.

Edited May 14, 2019 by poptartzzz

[magik 184]

24 minutes ago, poptartzzz said:

sounds like i was looking for someone else with a similar problem. And if the support is down what should i do? Message support? Yeah nice one dumbass

No need to name call here. 

Since forums aren't support... try PM'ing a GM, like Lixil, Selali, ... , etc.

[JellyBOY 4]

What's your E-mail address?

[CookiePuss 5379]

7 hours ago, poptartzzz said:

Is support down? I've been locked out of one of my accounts cause my normal passwords arent working and when i try to reset it i never get an email with a confirmation link. 

Support is up, just overwhelmed with tickets atm.

[ShaiShai 130]

9 hours ago, poptartzzz said:

Is support down? I've been locked out of one of my accounts cause my normal passwords aren't working and when i try to reset it i never get an email with a confirmation link. 

Comcast?
if so, go to your advanced settings and uncheck "Enable Spam Filtering"
i had to do that to get my password as it wasn't sending it
Comcast was thinking it was spam for some reason and rejecting the email


 

[BlatMan 711]

I have the same problem on another account. I had an old G1 account that I used to play Warrock on. I never got the password reset email and support did not respond.

Edited July 21, 2018 by MrsHappyPenguin