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Posted

Where are you connecting from? Some countries aren't able to connect but that's on the ISP/government side from what I've heard. 

Some of the countries that may need a vpn to be able to play: Iran, Kazachstan, ...

Posted

Not sure why you would be getting that then.

Just had someone confirm they can login from the UK and join districts without issues.

 

Try restarting your network and then try again. 

Posted
Just now, Kevkof said:

Not sure why you would be getting that then.

Just had someone confirm they can login from the UK and join districts without issues.

 

Try restarting your network and then try again. 

i have tried that also tried repairing the game, restarted router still the same 

Posted
5 minutes ago, Kevkof said:

Could you post a screenshot of the error? So we can see what all it says

wont let me but heres the same error code i am getting ZRdbaWj.jpg

Posted (edited)

I've had this a few times recently. 

I just played something else for a little while and then came back and it worked. 

 

No idea what caused it or what fixed it. 

Edited by CookiePuss
Posted
4 minutes ago, Ashn said:

wont let me but heres the same error code i am getting

 

Just now, CookiePuss said:

I've had this a few times recently. 

I just played something else for a little while and then came back and it worked. 

 

No idea what caused it or what fixed it. 

 

That sounds like it would most likely be an issue along the route. Do you know anyone in the same region and with the same ISP? (they would likely have the same route)

Posted
Just now, Kevkof said:

 

 

That sounds like it would most likely be an issue along the route. Do you know anyone in the same region and with the same ISP? (they would likely have the same route)

No sir. 

I am confident I am the only one stuck with my poo poo ISP. 

 

Honestly I wish the occasional error 8 was the only issue I had. 

😢

Posted

sadly no, it was working fine the other day and now i get this error. i sent a ticket but most likely wont hear from them for weeks..

Posted
16 hours ago, Ashn said:

sadly no, it was working fine the other day and now i get this error. i sent a ticket but most likely wont hear from them for weeks..

I'm from the UK, I'll try to log on and see if I have any issues. I'm guessing though it will be something at your end or isp

 

Merged.

 

I loaded into the game fine. GL sorting it out. 

Posted (edited)
3 hours ago, Kevkof said:

Could you post a screenshot of the error? So we can see what all it says

Yeah I just logged in fine a couple of hours ago ( like two ish ) but now I cant connect to the servers. Error Code 8.

Edit: Just logged in but theres noone online. Sick. 

Edited by Guest
Posted
6 minutes ago, a Pair of Socks said:

Yeah I just logged in fine a couple of hours ago ( like two ish ) but now I cant connect to the servers. Error Code 8.

Edit: Just logged in but theres noone online. Sick. 

Yeah, everything is crashing atm.

Posted
1 minute ago, Ashn said:

i take it there's no ETA on when this will be fixed?

You're the only person I've come across that is still having this issue, so unless you have a ton of details that could help us to identify a possible cause I'm afraid we're stuck to troubleshooting. 

Possibly the maintenance tomorrow might resolve it, but I'm not sure on that. 

 

Another thing you can try, but not sure why that would solve it is a clean reinstall of the game

Posted (edited)
9 minutes ago, Kevkof said:

You're the only person I've come across that is still having this issue, so unless you have a ton of details that could help us to identify a possible cause I'm afraid we're stuck to troubleshooting. 

Possibly the maintenance tomorrow might resolve it, but I'm not sure on that. 

 

Another thing you can try, but not sure why that would solve it is a clean reinstall of the game

i did a clean install of the game and sadly it is still giving me the error code 8... i have contacted support but they take far too long to reply.. ive tried a VPN also still giving the same error etc 

 

also i can't really give a ton of detail the game simply will not let me login 

 

Also tried using my mobile network tethering and still getting the error code 8

Edited by Ashn
Posted

Error code 8 refers to not being able to connect to the server, which is either server, route or your end. 

When did this start to happen?

Posted
14 minutes ago, Kevkof said:

Error code 8 refers to not being able to connect to the server, which is either server, route or your end. 

When did this start to happen?

i noticed it happening yesterday, before that it was working fine. i launched it yesterday gave me the error code 8 which usually means that the servers are down for maintenance 

Posted
1 hour ago, Kevkof said:

Error code 8 refers to not being able to connect to the server, which is either server, route or your end. 

When did this start to happen?

 

54 minutes ago, Ashn said:

i noticed it happening yesterday, before that it was working fine. i launched it yesterday gave me the error code 8 which usually means that the servers are down for maintenance 

i already posted the problem on this by linking MattScotts post.

eta is unknown

Posted

I have contacted matt scott and he has passed my support ticket onto the team to look at hopefully it gets fixed 🙂 

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