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Posted

I have moved this thread to the PC Bug and Tech Issues section of our forums.

 

When you join the social district you should get a message that either tells you the remaining time or that you're fully trade locked. 

In the latter case, contact our support team to get more information regarding why.

 

~@mayii

Posted
10 hours ago, Amayii said:

I have moved this thread to the PC Bug and Tech Issues section of our forums.

 

When you join the social district you should get a message that either tells you the remaining time or that you're fully trade locked. 

In the latter case, contact our support team to get more information regarding why.

 

~@mayii

i dont have ban

  • 4 weeks later...
Posted
3 hours ago, GOLDMAD said:

upppp

like amajii wrote - it can be a temporary trade lock. All Accounts that havent been used for longer time or have been reactivated got 3 days trade lock and

it should give you a message how Long your account is locked for trading in Chat when you join social district.

  • 2 weeks later...
Posted
5 minutes ago, GOLDMAD said:

im waiting 180 days for trade, but enyway cant

Did you make a ticket with support? Sounds like this might be a perma lock for some reason

Posted
5 minutes ago, GOLDMAD said:

last ticket im open 5 september

+

 work

TWO-FACTOR AUTHENTICATION

So, 5th of sept is before 9th of sept. Check on the site for a reply, if there's none post one yourself asking for an update

Posted
3 minutes ago, GOLDMAD said:

im check mail and ticket everyday

So, if you're still waiting past the time that was posted. Send a reply to the ticket yourself asking for an update. It can be that it slipped through the cracks

Posted
8 hours ago, AlgizGI said:

I have the same problem, my last session was last week and now I cannot sell or buy items in the market. which is the reason?

😞

 

neither trade nor send messages.

When you join Social you should get a message, if not just hover over the attachement (paperclip) icon in a new ingame mail to see the remaining time. 

If no time is shown, it's probably permanent and then the only way to get info would probably be support

Posted
On 10/12/2019 at 10:14 PM, Kevkof said:

When you join Social you should get a message, if not just hover over the attachement (paperclip) icon in a new ingame mail to see the remaining time. 

If no time is shown, it's probably permanent and then the only way to get info would probably be support

I do not receive any message or entering the social district. In the paperclip I only get the message: "your account is not allowed to mail attachments". I send a ticket for support 3 days ago.

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