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ChrisKrypton

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Posted (edited)

Can we please have our marketplace items lost from roll back now? No seriously can we have them now? Support ticket is 10 days old, thanks.

Edited by ChrisKrypton

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Wait, it have over 5000 tickets, they are not some superhuman just normal guys and girls like you and me

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Hi all,

 

This is taking a bit longer than I expected.

We had to build some custom tools for our Support team to award these items.

 

Thanks,
Matt

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4 hours ago, MattScott said:

Hi all,

 

This is taking a bit longer than I expected.

We had to build some custom tools for our Support team to award these items.

 

Thanks,
Matt

Thanks for the update.

 

Merged.

 

Just to give a work around to this so it does not leave us sitting for too long for custom tools.

 

Review the support tickets, purchase the items through a private account, the funds will simply move from one of your accounts into another of your accounts and the system will create the items.

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1 hour ago, Zadman said:

What happend to server ,is it maint. ??

 

 

19 minutes ago, Unseen2339 said:

yay i think it crashed 

😫😭😭

 

I believe maintenance is going on today.

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Just now, nicerackofribs said:

 

 

I believe maintenance is going on today.

at 4 am its only just turned 2am

server has been down for over an hour now also

 

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3 minutes ago, Unseen2339 said:

at 4 am its only just turned 2am

server has been down for over an hour now also

 

I did not see anywhere where it said 4AM PST maintenance exclusively, maybe you mean 4AM EST which would be 1AM PST. They have always done maintenance at this time from as long as I can remember. 

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Hi all,

 

The server did crash around 1am, so we started maintenance early.

 

Thanks,

Matt

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On 5/13/2019 at 10:57 PM, ChrisKrypton said:

Can we please have our marketplace items lost from roll back now? No seriously can we have them now? Support ticket is 10 days old, thanks.

Ya. still waiting myself.

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