Harley Quinn 15 Posted December 8, 2018 it says on every gun "You have previously purchased this product" and the add to cart button is locked. can someone help me? 1 Share this post Link to post Share on other sites
VanilleKeks 737 Posted December 8, 2018 Contact support for that one Share this post Link to post Share on other sites
ZoriaDunne 327 Posted December 8, 2018 43 minutes ago, Harley Quinn said: it says on every gun "You have previously purchased this product" and the add to cart button is locked. can someone help me? I have the same issue, been waiting for a response from support for weeks. Share this post Link to post Share on other sites
Harley Quinn 15 Posted December 8, 2018 Just now, TheKeanuReeves said: I have the same issue, been waiting for a response from support for weeks. seriously..? wow.. Share this post Link to post Share on other sites
ZoriaDunne 327 Posted December 8, 2018 1 minute ago, Harley Quinn said: seriously..? wow.. Sadly, yes... My premium is about to expire and I want to get a clothing pack with the discount, but I guess it's going to expire even before I get a response, I'm really annoyed of how slow the support is in this game, while the game has a playerbase of 600 players. Share this post Link to post Share on other sites
ZoriaDunne 327 Posted December 9, 2018 @Harley QuinnI just found a way to ignore that bug in Armas. I swapped to another character and added the thing I want to the shopping cart, and then swapped back to my character, then bough it, and Voilá, I have it! It was a risk but it worked 1 Share this post Link to post Share on other sites
MattScott 15242 Posted December 9, 2018 Hi there, This is a real problem. I reached out to a couple players yesterday to collect some player information for the devs to look at tomorrow. Apologies, Matt 2 1 Share this post Link to post Share on other sites
Harley Quinn 15 Posted December 10, 2018 thanks keanu and mr. scott 1 Share this post Link to post Share on other sites
Mitne 724 Posted December 10, 2018 Huh. Seems like ARMAS got bug in web code. Share this post Link to post Share on other sites
Inquitoria 108 Posted December 10, 2018 "My PC crashes with blue screen every second time I launch the game, causing disk damage" @MattScott : *sleeps* "Hello I can't give you 20 bucks for a virtual weapon" @MattScott : REAL SHIT Share this post Link to post Share on other sites
BlatMan 711 Posted December 10, 2018 4 hours ago, Inquitoria said: "My PC crashes with blue screen every second time I launch the game, causing disk damage" @MattScott : *sleeps* "Hello I can't give you 20 bucks for a virtual weapon" @MattScott : REAL SHIT TBF, this issue is directly affecting their income, unlike the user with faulty hardware. 1 Share this post Link to post Share on other sites
ZoriaDunne 327 Posted December 10, 2018 16 minutes ago, MrsHappyPenguin said: TBF, this issue is directly affecting their income, unlike the user with faulty hardware. Yeah, and not every bug is as easy to fix as the others. Share this post Link to post Share on other sites
Inquitoria 108 Posted December 10, 2018 2 hours ago, MrsHappyPenguin said: TBF, this issue is directly affecting their income, unlike the user with faulty hardware. Faulty hardware, excuse me? My hardware is just fine, thank you. It's their BattlEye integration that's messed up. And if you think new players experiencing crashes on launch isn't affecting revenue then you're naive. Share this post Link to post Share on other sites
PitterPatter 139 Posted December 11, 2018 34 minutes ago, Inquitoria said: Faulty hardware, excuse me? My hardware is just fine, thank you. It's their BattlEye integration that's messed up. And if you think new players experiencing crashes on launch isn't affecting revenue then you're naive. "New players" lol Share this post Link to post Share on other sites
