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blushface2

support is too slow....

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u guys need a bigger support team or something... ive had a ticket open since the 6th of august that hasnt even been looked at. seriously what is happening

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i’ve only put in 2 tickets and they both took around 2-3 weeks

while i had no problem waiting neither issue prevented me from playing, which would def make me a lot saltier  

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Complaining on the forums won't make it move any faster.
There have been multiple post about this, and it all really boils down to LO's workload.
From what it sounds like, they're getting better at it. 
Patience. 

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3 hours ago, BXNNXD said:

i’ve only put in 2 tickets and they both took around 2-3 weeks

while i had no problem waiting neither issue prevented me from playing, which would def make me a lot saltier  

I'd like to have so fast replies too 🤔

rlpVSf6.png

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My important tickets (account / weapon related stuff), were handled quickly. 
My less important tickets (mostly reporting ToS violations) have been sitting untouched for months. 

From this limited information, I would guess that ticket category matters. 

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59 minutes ago, CookiePuss said:

(mostly reporting ToS violations)

Not sure if you'd even get an answer for those though. Maybe a 'Thx for reporting"

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3 minutes ago, Kevkof said:
1 hour ago, CookiePuss said:

(mostly reporting ToS violations)

Not sure if you'd even get an answer for those though. Maybe a 'Thx for reporting"
Thats actually a good point.

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