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InTronic

Account locked for 15 min / server maybe offline

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Hey , my acc as been locked for 38days ago. Im still waiting to get unlock on my account . Support isnt respond me for a while and im gonna miss 10 university  . What can i do ? New acc same problem.

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if you get the "character is locked in a world/instance" message, the only way to unlock it is support, or to wait it out (which seems like you've been doing already).

 

sorry.

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/ Help a poor guy who cant login for over a month?

 

-> unban everyone who cheated for 4years

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4 hours ago, FakeBungo said:

LO is too busy unbanning cheaters to help you

 

2 hours ago, Pwnimon said:

/ Help a poor guy who cant login for over a month?

 

-> unban everyone who cheated for 4years

Good thing you both know how a ticketing system works. I'm curious where you get the information of them unbanning cheaters.

 

@InTronic You can track the support here: 

You could try sending MattScott or Sakabee a PM.

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lol the support even not working well @MattScott i cant wait any more ill quit the game maybe lol

 

Merged.

 

@mitne

lol bro i have only one account i didnt use cheats so anti cheat broken ,...

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18 hours ago, InTronic said:

Hey , my acc as been locked for 38days ago. Im still waiting to get unlock on my account . Support isnt respond me for a while and im gonna miss 10 university  . What can i do ? New acc same problem.

And when did you send in that ticket? 

If it's been longer than it says in the tracking support thread, check for an update on the tickets page 

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3 minutes ago, InTronic said:

@Kevkofha before 38 days dudeee

And did you check on support.gamersfirst.com what the current status is of your ticket?

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1 minute ago, InTronic said:

@Kevkof yes still open ticket

If there's no responses from support, it would be good to just send a quickly reply to the ticket asking for an update

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2 hours ago, InTronic said:

@mitne

lol bro i have only one account i didnt use cheats so anti cheat broken ,...

A macro is a cheat

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Hello,

This topic has been moved to the PC Bugs and Tech Issues of our forums.

Customer Support can currently take up to 3 weeks to get back to you, so if your ticket is older than that, please update it and ask for status.

Also, I would like to remind everyone in this thread to stick with the topic at hand.

Thank you.

 

- Azukii

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