InTronic 0 Posted May 29, 2020 Hey , I need help ! When i joining to a distract i kicked and it is wrote : internet connection / your account has been locked for 15 minutes . This message is like 3 days ago . Quote Share this post Link to post Share on other sites
SmilyFace 300 Posted May 29, 2020 > https://support.gamersfirst.com/hc/en-us < Open a ticket or just wait 15 minutes, but if that problem is not going away, the only wait to get more infos is to get in touch with the customer support. Quote Share this post Link to post Share on other sites
Kevkof 806 Posted May 29, 2020 Server powercycle is probably gonna be the fix. I assume this only started some time after the maintenance on wednesday? Quote Share this post Link to post Share on other sites
InTronic 0 Posted May 30, 2020 I still cant play from wednesday @AlishaAzurei opened a ticket like 2 days ago and i have no answer Quote Share this post Link to post Share on other sites
ExitReality 4 Posted May 30, 2020 7 minutes ago, InTronic said: I still cant play from wednesday @AlishaAzurei opened a ticket like 2 days ago and i have no answer According to what Matt said, it will take more than 2 days to get an answer from support, since it's overloaded right now. Quote Share this post Link to post Share on other sites
InTronic 0 Posted May 30, 2020 Okay thank you very much !!! Quote Share this post Link to post Share on other sites
ExitReality 4 Posted May 30, 2020 43 minutes ago, InTronic said: Okay thank you very much !!! You are welcome! Hoping that your issue gets resolves as soon as possible! Quote Share this post Link to post Share on other sites
InTronic 0 Posted May 30, 2020 guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad still have this problem just sad time Merged. @MattScott Quote Share this post Link to post Share on other sites
Kevkof 806 Posted May 30, 2020 1 hour ago, InTronic said: guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad still have this problem just sad time Yes, support takes long. It sucks for us all, they're working on it but it seems to take ages. The only fix I've ever seen working for that is the server restart on Wednesday. Quote Share this post Link to post Share on other sites
InTronic 0 Posted May 30, 2020 @kevkof okay thank you man Quote Share this post Link to post Share on other sites
InTronic 0 Posted June 5, 2020 Still cant play apb ... acc locked @Kevkof @ExitReality @AlishaAzure Merged. @MattScott Quote Share this post Link to post Share on other sites
SmilyFace 300 Posted June 5, 2020 Only thing you can do is to wait for the support to help you out, im out of ideas, i Wouldn't suggest you other heavy stuff like reistalling the game, clearing some caches, reset your network details and others. Just wait for them. @InTronic Quote Share this post Link to post Share on other sites
InTronic 0 Posted June 5, 2020 @AlishaAzureim waiting 11 days for support and no support Quote Share this post Link to post Share on other sites
SmilyFace 300 Posted June 6, 2020 5 hours ago, InTronic said: @AlishaAzureim waiting 11 days for support and no support Support actually could take more than 21 days (3 weeks), as experienced by me, so.. wait until they answer to you. Quote Share this post Link to post Share on other sites
FakeBungo 248 Posted July 2, 2020 this happening to me kicked severals times for no reason Quote Share this post Link to post Share on other sites
InTronic 0 Posted July 2, 2020 Ye they dont even answer to me. After 38 days that im waiting for support they answered and im waiting 8 days to get another answer Quote Share this post Link to post Share on other sites
