moxxichixx 148 Posted September 4, 2019 Hello Little Orbit, I have made a ticket 23 days ago about unlinking my steam account to my APB and I still have no reply. Is that normal, it already been more than 2 weeks of waiting! Ticket Id#99595 1 Share this post Link to post Share on other sites
CookiePuss 5378 Posted September 4, 2019 Sounds like today could be your lucky day!!! Share this post Link to post Share on other sites
wilkesor 11 Posted September 4, 2019 they’re adding it to the list Share this post Link to post Share on other sites
moxxichixx 148 Posted September 5, 2019 And they reply with non sense as always unable to help... Freaking love the waiting time... I just want the compagny to shutdown at this point... Unprofessional and always late on everything.... Now they rely on China to help them... pathetic Share this post Link to post Share on other sites
danielllv95 0 Posted September 5, 2019 Can anyone help me? I purchase g1c but not getting it. I already sent support ticket #101572 Share this post Link to post Share on other sites
Flight 239 Posted September 5, 2019 3 hours ago, danielllv95 said: Can anyone help me? I purchase g1c but not getting it. I already sent support ticket #101572 You'll have to wait for support to get back to you - we can't help you through the forums, sorry! Share this post Link to post Share on other sites
LilyV3 323 Posted September 6, 2019 Isn't this something you have to clarify with the steam support? Share this post Link to post Share on other sites
Lixil 3524 Posted September 6, 2019 25 minutes ago, LilyV3 said: Isn't this something you have to clarify with the steam support? This is something our support solves. Share this post Link to post Share on other sites
yood 345 Posted September 6, 2019 On 9/5/2019 at 11:41 AM, moxxichixx said: And they reply with non sense as always unable to help... Freaking love the waiting time... I just want the compagny to shutdown at this point... Unprofessional and always late on everything.... Now they rely on China to help them... pathetic having examples of communication with support I would like to see more openness and professionalism . support answers are really too veiled, complicated in the General understanding of the text . Share this post Link to post Share on other sites
neophobia 216 Posted September 6, 2019 (edited) 7 hours ago, LilyV3 said: Isn't this something you have to clarify with the steam support? huh? your steam account will have no sign of being linked to a g1 account. (or at least which account. they might now you authentificated at g1 via steam) g1 saves some sort of steam id that they will get once you login over steam and authorize authentification for the g1 website. why would steam have databases for g1 account info? they would have to have that for every single site you can login with steam on. you can add logging in with steam to any forum or whatever - skin trading services use that. the only reasonable solution is that those that use authentification via steam: ask steam for a token or some identifying information have you login at steam and allow this authentification steam now sends your account specific info to that site the site looks if they have matching info, if so, the account with the matching info gets logged in for your session steam has basically no say where the account specific info gets stored for matching or how the actual login process is on the side of that website - or in this case, g1/lo. they just give the info and it's upon g1/lo to link it. Edited September 6, 2019 by neophobia Share this post Link to post Share on other sites
Esurient 17 Posted September 6, 2019 On 9/5/2019 at 2:41 AM, moxxichixx said: And they reply with non sense as always unable to help... Freaking love the waiting time... I just want the compagny to shutdown at this point... Unprofessional and always late on everything.... Now they rely on China to help them... pathetic If you mean vague shit like, give the last IP connected to the account, your transaction IDs for G1C, your steam link, DOB, when the account was open and all this shit then yes. Its non sense. I only dont understand why you need the date when the account was open? Share this post Link to post Share on other sites
LilyV3 323 Posted September 13, 2019 On 9/6/2019 at 6:41 PM, neophobia said: huh? your steam account will have no sign of being linked to a g1 account. (or at least which account. they might now you authentificated at g1 via steam) g1 saves some sort of steam id that they will get once you login over steam and authorize authentification for the g1 website. why would steam have databases for g1 account info? they would have to have that for every single site you can login with steam on. you can add logging in with steam to any forum or whatever - skin trading services use that. the only reasonable solution is that those that use authentification via steam: ask steam for a token or some identifying information have you login at steam and allow this authentification steam now sends your account specific info to that site the site looks if they have matching info, if so, the account with the matching info gets logged in for your session steam has basically no say where the account specific info gets stored for matching or how the actual login process is on the side of that website - or in this case, g1/lo. they just give the info and it's upon g1/lo to link it. as far as i can remember it was always said steam support has to solve this, because using the steam client made the link in steam by storing your G1 accounts info in steam. But surely that might have changed or i remember this incorrectly. Share this post Link to post Share on other sites
