Error / Disconnect after Character select

[agi the white]

i took a break for 5 months and when i came back, there was an update for 180MB. i logged in normally but after i chose a character the error shows up and get logged out.

 

Pls help.

[Kevkof]

Which server are you trying to join? And more importantly, are you still having this issue atm?

[agi the white]

Citadel EU... and yes still having the same issue. (i took a break from the game for 5 months then came back today.)

[Kevkof]

I was able to connect just fine without any issues. Try restarting your network equipment (router/modem), that might help. 

If that doesn't work it's most likely an issue somewhere outside of your local network. 

Since this isn't a widespread issue (as far as I know) I'd assume it's not server sided.

 

So that leaves the ISP's  ...

[TheSxW]

better will be to see the error as screenshot

is that normal disconnection from the server ? like connection interruption or the text goes to something else ?

theory fix - taking information you give us:
- reseting your network all possible ways you have access too (as Kevkof says)
- changing DNS on your Ethernet/WiFi
- checking if you dont have packet lossing while you connecting to the server ( ping -t -l 1 google.pl -> just for example u can put other website to check it it will be sending 1 byte packet each second untill you close console or press CTRL + C )

- checking if someone isnt taking your whole bandwidth of internet (yeah i know its sounds stupid but its possible)
- contacting internet provider that you cannot to connect to game "specify gamename" + adds some servers IP's ( rly, dont checked that since LO takeover game - maybe its not changed since g1 ? but maybe )

i know my english sucks dont judge me try to understand what im trying to say or ask what i mean in some sentences