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Scarlet

Customer support ticket how long does it take?

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obviously it takes longer than 1 month 

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3 minutes ago, BXNNXD said:

obviously it takes longer than 1 month 

Completly reasonable answer.

 

I also need to make one because my nhvr and nhvr remesh got ruined, i am going to need a refund or replacement.

Edited by Excalibur!

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Its depends, I just got a response on a ticket from early August.

 

 

 

Edited by CookiePuss

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10 minutes ago, CookiePuss said:

Its depends, I just got a response on a ticket from early August.

 

 

 

Cool, maybe mine will get answered soon too, it was also from early August.

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Just now, StunStick said:

Cool, maybe mine will get answered soon too, it was also from early August.

Mine was of non-urgent subject matter, so hopefully. 

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7 minutes ago, CookiePuss said:

Mine was of non-urgent subject matter, so hopefully

Same. From August 3rd. I'm really not expecting much.

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1 hour ago, Scarlet said:

My friend been waiting for 1 month and no answer

I would tell your friend to talk to staff and mention the support id number since theres a lot of spam tickets in there messing things up.

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