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MageLO

08/16 EMERGENCY MAINTENANCE

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Hello everybody,

 

we're going to be performing Emergency maintenance this Saturday (08/16) at 8:00 AM UTC to deploy a patch containing backend updates. We expect the game to be back online after 1 to 2 hours.

 

Thank you for your patience.

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Something has been broken again with this patch. Because now is 1pm UTC and i still cant enter APB. 
 

Error message : GFAC has not loaded correctly on your computer. Please restart the game to fix this issue.
 

I restarted APB already 12 times and clicked repair button and its still giving the same error. 

Edit: I deinstalled GFAC 2 times, removed it from program files and put it in program files(x86) folder and now it works. If anyone got same error just do what i did. 

Edited by Victoria97

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digging for log file, figured out that for some weird reason sound banks are now 0kb size and launcher won't do anything about it. killed them manually, redownloaded - sound is here again (for who knows how long)

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1 hour ago, MACKxBOLAN said:

reporting"  No sound on first try, did repair, got sound. No issues loading Login or district. 

reporting from NA.

This fixed the no sound for me as well thanks^

EDIT: Closing the game and reopening it again you get no sound so got to repair each time go to play 😕

Edited by SixxstagesofMajik
Update
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1 hour ago, SixxstagesofMajik said:

EDIT: Closing the game and reopening it again you get no sound so got to repair each time go to play 😕

So it's a Fix it before playing each time, dang

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2 hours ago, Ardita said:

So it's a Fix it before playing each time

seems to be, same thing here, had a nap n try coming back in and the sound is out. 

Tried to repair then not launch but to then Restart Pc, then launch without repair, No sound. 

so we try again with repair each time till they put in a fix. 

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5 hours ago, kidi said:

digging for log file, figured out that for some weird reason sound banks are now 0kb size and launcher won't do anything about it. killed them manually, redownloaded - sound is here again (for who knows how long)

nevermind. there is no logic on why there is, and isnt sound in the game.

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Hello everyone - We're aware of some users not having sound and are working on a fix. 

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On 8/16/2025 at 8:57 PM, MACKxBOLAN said:

seems to be, same thing here, had a nap n try coming back in and the sound is out. 

Tried to repair then not launch but to then Restart Pc, then launch without repair, No sound. 

so we try again with repair each time till they put in a fix. 

aww.. I read at the discord that some say you don't need to repair each time but just restart game till it's -there-...

I repaired it twice now, and got sound back right after I opened game.. But still annoying you need to repair.

On 8/17/2025 at 7:10 AM, MageLO said:

Hello everyone - We're aware of some users not having sound and are working on a fix. 

Cool- We're aware of it too :3 Will this be fixed before next maintenance? ^_^

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Hi I can't get any of my characters logged into the world.  Keep getting the the "Unexpected" disconnection error.  What do?

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On 8/17/2025 at 7:10 AM, MageLO said:

Hello everyone - We're aware of some users not having sound and are working on a fix. 

There is a shit ton of mouselag whenever the process for GFAC shuts down right after quitting the game,
the mouse cursor also freezes up and will not move for a few seconds when this happens.

Today the mouse cursor even got stuck permanently after quitting the game, and I was forced to restart my computer.



This is completely unacceptable and needs to be fixed right away as it's a VERY severe issue with GFAC.

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2 hours ago, SuperConker said:

There is a shit ton of mouselag whenever the process for GFAC shuts down right after quitting the game,
the mouse cursor also freezes up and will not move for a few seconds when this happens.

Today the mouse cursor even got stuck permanently after quitting the game, and I was forced to restart my computer.



This is completely unacceptable and needs to be fixed right away as it's a VERY severe issue with GFAC.

Yes, I also noticed that. PC is frozen for like 5-15 seconds after shutting down APB.

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10 hours ago, SuperConker said:

There is a shit ton of mouselag whenever the process for GFAC shuts down right after quitting the game,
the mouse cursor also freezes up and will not move for a few seconds when this happens.

Today the mouse cursor even got stuck permanently after quitting the game, and I was forced to restart my computer.



This is completely unacceptable and needs to be fixed right away as it's a VERY severe issue with GFAC.

Wow I thought it was just me. I can confirm this too then ._.

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