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a.jhakra

No Reply on a Month Old Support Ticket

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Hey there,

I sent a ticket to support and I have yet to receive a response a month on.

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Everyone that's had a ticket gone through recently have been waiting a month at this point due to how many tickets there have been, so hopefully in the next few days yours will get answered as long as you don't do anything to bump it to the end of the queue

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1 minute ago, scaredofsnakes said:

Maybe if you stop making pointless forum posts they can spend more time on your ticket.

Can you please stop posting on random threads with useless/irrelevant comments. I keep seeing you and so far, nothing has been the slightest bit helpful. 

Thanks. 

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Just now, Nanometic said:
Can you please stop posting on random threads with useless/irrelevant comments. I keep seeing you and so far, nothing has been the slightest bit helpful. 

Thanks. 
We’re all thinking it.

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There's a queue. A long queue.
 

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have you tried sending a ticket about the long ticket response times?

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